
In this introductory lecture, we'll unlock the secrets of persuasion with a basic overview of the course content. You will dive into the seven principles of persuasion, unravel the art of influencing others effectively and explore the persuasive edge that authority can provide in various scenarios.
Download and complete the Introduction Worksheet.
In this lecture, we will delve into the core principles of behavioural economics. You will learn how to use the power of framing to shape perceptions and decisions and uncover the fascinating influence of scarcity on purchasing behaviour. This includes how subtle changes can impact choices. We will explore how you can apply key concepts in behavioural economics, opening doors to a deeper comprehension of decision-making processes.
Download and complete the Behavioural Economics And Marketing Worksheet.
In Lecture 3, we will explore the power of social influence and how you can use influencing tactics in your own business. You will gain valuable insights into how social influence shapes our decisions and interactions. Additionally, you will look at practical information on leveraging social influence effectively and realise ways you can do this within your business model. Finally, we will address the three main types of social influence, and understand how they impact our choices and behaviours.
Download and complete the Social Influence And Team Dynamics Worksheet.
Here, we will dive into the world of neuroscience and consumer behaviour and explore the main areas of the brain driving decision-making during purchases. Furthermore, you will uncover the activation theory, illuminating how cognitive processes and attention shape emotional responses. This lecture will shape how you interact with your consumers and influence their subconscious.
Download and complete the Neuroscience And Persuasion Worksheet.
In this lecture, we will uncover the foundations of ethical decision-making and how you can make sure your future decisions are mindfully made. You will also learn the five steps of the TARES Test, ensuring your messages are truthful, authentic, respectful and ethical. Finally, we will explore eleven behaviours you can adopt to avoid ethical conduct.
Download and complete the Ethical Persuasion And Business Ethics Worksheet.
In this lecture, you will explore the keys to consumer behaviour. We will cover psychological factors and the impact of customer experience. Finally, you will gain practical knowledge surrounding cultural, personal and financial factors that influence consumers, so you can refine your marketing strategies and enhance customer relations.
Download and complete the Customer Behaviour And User Experience Worksheet.
In the concluding lecture, we will reflect on the knowledge and skills you have acquired during the course and how you can utilise them in real-life scenarios.
Do you want to understand the psychology behind different persuasion techniques? Would you like to learn how external factors can affect your customers' purchasing trends? Would you like to understand better how product reviews can help boost sales by persuading others that your product is great? If so, then this is the course for you!
In today's business world, you must know what drives your customers to buy to boost sales and grow your company. Various psychological, social, financial and personal factors influence these decisions. You must be able to identify and interpret factors and apply multiple marketing and communication techniques to persuade your customers to buy from you. Research tells us that presentations with visuals containing data are 43% more persuasive than those without. And it is knowing facts like this that will give you an edge.
Through a series of six short video-based lectures, you'll not only gain a deep understanding of the seven principles of persuasion but also learn how to seamlessly integrate them into your marketing strategy. You will embark on a journey of exploration as you unravel the art of influencing customer emotions through powerful techniques such as framing, scarcity, loss aversion and aversion. Additionally, we will help you understand the psychological impact of social influence and group dynamics. You'll discover how these forces shape decision-making processes and delve into the intriguing realm of neuroscience, exploring how neurotransmitters play a crucial role in shaping consumer choices. You will gain insights into the ethical considerations of persuasion techniques and learn how to assess the moral implications of your marketing strategies. This course will equip you with knowledge about what drives consumer behaviour, allowing you to make informed and impactful decisions in your marketing endeavours.
By the end of this course, you will understand how factors like emotions, finances, age, culture and hormones can affect consumer behaviour. This course has given you thorough information on determining when your techniques have turned to manipulation or coercion, and how to counteract it.
This course is part two of our six-course series, Psychology Of Business. If you're interested in learning more about how to use psychological techniques to improve your revenue and boost your brand, then check out the other courses in the series, as well as our wider catalogue. Enrol now to learn more!