
In this introductory lecture, we cover the core principles of negotiation. You will look at the different styles of negotiation and when each should be used to get the best result. Additionally, we will dive into a case study that demonstrates why tactful negotiation is key!
Download and complete the Introduction Worksheet.
In this lecture, we will cover the different types of bias you may encounter when decision-making during negotiations. Furthermore, you will dive into how you can combat your own biases and avoid falling into any traps that may hold you back.
Download and complete the Cognitive Biases In Negotiation Worksheet.
Lecture 3 offers a comprehensive overview of how being emotionally intelligent is a key component during the negotiation process. You will learn techniques for developing your emotional intelligence and using empathy to build better rapport.
Download and complete the Emotional Intelligence In Negotiation Worksheet.
In this lecture, we explore what we mean by "power dynamics" and how there is always an opportunity for you to seize power, no matter your position within a company. You will uncover some key power sources and look into a case study on two of the most well-known brands in the world.
Download and complete the Power Dynamics In Negotiation Worksheet.
This lecture will offer you an insight into cultural differences within negotiation. This includes how different cultures interpret eye contact and the damage stereotypes can have. We will also dive into how you can anticipate the next move in your business deal and how you can identify and navigate any disagreements.
Download and complete the Cross-Cultural Negotiation Worksheet.
This lecture focuses on what to do when facing ethical dilemmas during negotiations. In the past, you may have been challenged with group pressure, uncertainty and power dynamics, but this lecture will help you to make more confident and self-assured decisions.
Download and complete the Ethical Considerations In Negotiation Worksheet.
In the concluding lecture, we will reflect on the knowledge and skills you have acquired during the course and how you can utilise them in real-life scenarios.
Would you like to learn how to manage your cognitive biases better while closing a deal? Do you want to learn psychological techniques that can be used to counter various negotiation styles? Do you want to learn how to get others to give you what you want while giving them what they want? If so, this first course in our series on The Psychology Of Business is for you!
Negotiation skills are necessary if you want to be successful in the business world. But it's not always so cut and dry. Everyone approaches the negotiation table with different techniques, strategies and motives. To navigate them effectively, you must find common ground, create value, control your emotions, compromise and know when to walk away. According to research 72% of businesses now invest in negotiation training, so you must make sure you have the skills!
Throughout a series of short video-based lectures, embark on a transformative journey into the art of negotiation. Dive deep into diverse negotiation strategies and styles, empowering yourself with the tools needed for effective communication. You will also uncover the common cognitive biases that can impact negotiations, sharpening your analytical prowess. Following this we will help you elevate your game by understanding the pivotal role of emotional intelligence in negotiation dynamics and unravelling the psychological intricacies of power. Additionally, you'll explore the challenges and opportunities of negotiating across cultural boundaries, gaining valuable insights for real-world scenarios. Engage in thought-provoking discussions about the ethical dilemmas inherent in business negotiations, shaping a holistic perspective on the complexities of today's professional landscape.
By the end of this course, you will understand how to choose a negotiation style that best suits your needs. We've provided thorough information on using your emotional intelligence, cognitive biases, power and ethics to get what you want from negotiations.
This course is part one of our six-course series, Psychology of Business. If you're interested in learning more about how to use psychology and other skills to your advantage during business transactions, then check out the other courses in the series, as well as our wider catalogue of topics. Enrol now to learn more!