
The lecture starts with real work: you take one draft a model wrote for you this week and run nine checks that decide whether it can go out with your name on it.
This course is built from six disciplines: marketing channels, generation and spreadsheets, documents and standing instructions, building your own system, agents that act, and the wider frame of automation at work.
The map of the course
A simple dictionary for reading lectures from other fields as marketing work
Three questions to ask after every lecture
A short self-diagnostic that shows which sections to watch first
Download the Machine Draft Check and fill in one line after each lecture.
Tools in this lecture
Files to download (1)
Running promotion end to end
Launching a site that works as the entry point
Gamification at the moment of first contact
Building a community, with a case from Wargaming
Tools in this lecture
Ready to use on the slides (5)
Services and apps shown in this lecture (4)
Models and methods explained (5)
Platforms and chat channels
Referrals as an organic channel
Tracking systems and chatbots
Building the programme, with a case from Google
Tools in this lecture
Ready to use on the slides (2)
Services and apps shown in this lecture (13)
Models and methods explained (1)
Email as a channel you own outright
Content marketing, video marketing and search optimisation together
Writing copy that gets read, and choosing images
A case from iDeals
Tools in this lecture
Ready to use on the slides (7)
Services and apps shown in this lecture (7)
Search advertising
Analytics set up before the money is spent
Remarketing and its formats
Launching a first campaign, with cases
Tools in this lecture
Services and apps shown in this lecture (2)
Models and methods explained (2)
Paid social advertising
LinkedIn, YouTube, Facebook, Instagram and X, one at a time
Setting up pages everywhere
Cases
Tools in this lecture
Ready to use on the slides (1)
Services and apps shown in this lecture (9)
Analytics for the function
Cost per result, and time to result
The source and the quality of the people who came
A report you can run every month
Tools in this lecture
Ready to use on the slides (5)
How it differs from the alternatives
The ecosystem: documents, spreadsheets, slides and mail in one place
Where it wins, and where it does not
Limits, risks and handling sensitive data
Tools in this lecture
Ready to use on the slides (3)
Services and apps shown in this lecture (1)
Generating and improving text for different markets
Analysing an incoming document and matching it against requirements
Building questions tailored to the case
Automating correspondence and follow-ups
Tools in this lecture
Ready to use on the slides (10)
Services and apps shown in this lecture (1)
Building a programme by level
Individual plans
Preparing conversations and feedback
Gap analysis, and the mistakes people make automating this
Tools in this lecture
Ready to use on the slides (13)
Services and apps shown in this lecture (2)
Working with spreadsheets through the model
Analysing your own numbers
Drawing conclusions and preparing the report
How to ask the right questions of your data, and the analytical traps
Tools in this lecture
Ready to use on the slides (21)
Services and apps shown in this lecture (2)
Models and methods explained (3)
Which processes to automate first
Regulations, instructions and a usage policy
Training the team
Indicators and return on the implementation
Tools in this lecture
Ready to use on the slides (12)
Models and methods explained (1)
What this model is and how it differs
Data security and confidentiality when the material is not yours
Basic principles of framing a task
Practice on a real text, and templates for repeated communication
Tools in this lecture
Ready to use on the slides (15)
Services and apps shown in this lecture (1)
Models and methods explained (1)
How to frame a request for document analysis
Preparing questions from what you just read
Personalised letters, and how to say no without damage
Preparing feedback afterwards
Tools in this lecture
Ready to use on the slides (14)
Services and apps shown in this lecture (1)
Models and methods explained (1)
Creating personalised plans
Developing materials and programmes
Adapting the same content for different levels and roles
A practical build in the session
Tools in this lecture
Ready to use on the slides (15)
Services and apps shown in this lecture (1)
Models and methods explained (5)
Structuring an assessment and formulating goals
Analysing survey results by uploading the data
Identifying patterns and trends
Working with Projects to systematise a recurring process
Tools in this lecture
Ready to use on the slides (11)
Services and apps shown in this lecture (1)
Models and methods explained (1)
Creating policies, regulations and documents
Multilingual communication for international teams
Automating reports and presentations for leadership
Custom instructions for tasks that repeat
Tools in this lecture
Files to download (3)
Ready to use on the slides (17)
Services and apps shown in this lecture (1)
Models and methods explained (2)
Skills: repeatable workflows in a single click
Connectors to mail, calendar, drive and chat
Mass document generation and batch file processing without code
Working inside spreadsheets and presentations, and which tool fits which task
Tools in this lecture
Files to download (3)
Ready to use on the slides (24)
Services and apps shown in this lecture (5)
Where Projects, Skills, plugins and connectors actually live
The desktop application and the plans that unlock what
Connecting drive, mail and chat
The case company used throughout, and the shared knowledge base
Tools in this lecture
Files to download (3)
Ready to use on the slides (5)
Services and apps shown in this lecture (1)
Models and methods explained (2)
Custom instructions and a knowledge base for one workflow
Writing four Skills in SKILL.md format
Adapting a built-in command to your own process
One input, five finished outputs
Tools in this lecture
Files to download (4)
Ready to use on the slides (12)
Services and apps shown in this lecture (1)
Models and methods explained (2)
Customising the built-in command for your own process
Welcome pack, thirty-sixty-ninety plan, day-one checklist
A self-service knowledge base for routine questions
Provisioning that runs through connectors rather than by hand
Tools in this lecture
Files to download (3)
Ready to use on the slides (12)
Services and apps shown in this lecture (3)
Building the project: self-assessment and a notes translator
A knowledge base of feedback frameworks
Five lines of free notes into a structured review with examples
Calibration preparation in an hour instead of a day
Tools in this lecture
Files to download (3)
Ready to use on the slides (14)
Services and apps shown in this lecture (1)
Gap analyser, path generator, micro-course builder, quiz generator
Team analysis and a personalised quarterly path
A ready micro-course with text, examples and a test in an hour
Keeping everything consistent with one brand voice
Tools in this lecture
Files to download (3)
Ready to use on the slides (13)
Services and apps shown in this lecture (1)
Adapting a built-in command to your own model
A checker that flags outliers and gaps
A document generator with a signature route through a connector
A calculator built on your own formulas
Tools in this lecture
Files to download (3)
Ready to use on the slides (6)
Services and apps shown in this lecture (1)
Models and methods explained (1)
Customising lookup against your full knowledge base
Triage: classifying an incoming case and routing it
A drafter, and a help desk
Seventy per cent of questions closed with a link to the exact internal document
Tools in this lecture
Files to download (3)
Ready to use on the slides (7)
Services and apps shown in this lecture (1)
Models and methods explained (1)
Building the analytics project with a customised report command
Packing twenty-plus Skills from the whole course into one plugin
The manifest file, and publishing privately or through a repository
Installing it across the team with a single command
Tools in this lecture
Files to download (3)
Ready to use on the slides (11)
Services and apps shown in this lecture (1)
This course contains the use of artificial intelligence.
Read this before you buy: every on-screen example in this course comes from a people function. You will see job adverts, onboarding packs and headcount reports, not campaigns and customer databases. The examples are the demo data. The architecture is what you take away.
You picked a marketing platform, configured the flows, and it does exactly what its designers imagined and nothing else. Here are 508 tools to assemble the process you actually need: 52 working files, 339 ready-to-use prompts, procedures, templates and checklists, 36 models and methods, and 81 services and apps shown on screen.
Open a lecture, take the prompt or the template, build one working piece this week.
Why the platform almost fits
Marketing automation is normally sold as a platform choice. You pick a system, configure the flows, and then discover that anything sideways needs an integration, a developer and a second subscription. That stopped being the only option. A model, a set of connectors and a scheduler now let you assemble the process you need, without code and without an engineering team.
What changes after this course
You know what each assistant does and refuses to do. You keep standing instructions, knowledge and Skills in projects and stop retyping prompts. Your documents and reports are generated in batches. An agent runs on a schedule, checks its own result and alerts you when something fails. And you know what must never be delegated to an agent.
What is inside: 508 tools, counted lecture by lecture
You do not have to take this number on trust. Open any lecture and read its description: every tool inside is listed there by name.
Where the tools are
Who is teaching
I am Mike, the #1 HR instructor on Udemy, with 1,800,000+ course enrollments from 170,000 students, and the author of about 200 books on Amazon. I built the people system at Preply as it became a unicorn and worked at Wargaming, iDeals and Alfa-Bank across 20 years in HR. I hold PHRi, SHRM-CP and HCI sHRBP certifications and represent HRCI in Eastern Europe. I am also a founder and lead the strategy of my own academy.
I work this way myself. I have several Claude projects: one helps me create new courses, one builds landing pages and holds many rules, instructions and the structure of my site, one creates presentations, and one turns my lectures into books for Amazon. Once I had to prepare ten landing pages for new courses in a week. I was torn: the deadlines pressed, and teaching Claude would take time. I took the time and taught it, and now a landing page takes several minutes instead of several hours.
How to use the course
Start with the first lecture and its check for machine drafts. If you already use an assistant, go straight to the sections on building your own system and on agents. Section and lecture titles show how many tools are inside, and each lecture description lists them by name.
What is included
Where to start
Take one task you repeat every week: a report, a batch of documents, a set of posts. Open the lecture on Claude Projects, take the project template and move this one task into a project with its own instructions. Next week it will take minutes. Enrol now and start your first lesson today.