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Project Quality Management
New

Project Quality Management

Master Project Quality: Prevent Defects, Improve Processes & Deliver Results That Meet Expectations
New
Created byOluseye Kolawole
Last updated 8/2026
English

What you'll learn

  • Develop a Quality Management Plan that defines quality standards, metrics, requirements, and acceptance criteria.
  • Apply quality management principles including prevention, continuous improvement, TQM, Six Sigma, FMEA, and Cost of Quality.
  • Select the right quality tools such as flowcharts, fishbone diagrams, checklists, benchmarking, and Design of Experiments.
  • Apply quality assurance practices through audits, process analysis, problem solving, and quality improvement activities.
  • Use control charts and Pareto analysis to identify process variation, prioritize problems, and support corrective action.
  • Control quality effectively by inspecting, testing, and measuring deliverables against defined quality standards.
  • Analyze quality data and manage defects using appropriate measurements, corrective actions, and change requests.
  • Strengthen PMP® exam readiness by applying Quality Management concepts and tools to realistic project scenarios.

Course content

4 sections • 15 lectures • 1h 13m total length

  • Facilitator Welcome1:29
  • Lesson 1 - What is Quality and What is Quality Management4:56
  • Lesson 2 - Quality Concepts9:03
  • Lesson 3 - Quality Process Overview5:19
  • Module 1 Quiz

Requirements

  • No prior project management knowledge or management experience required. Ideal for beginners as well as experienced professionals

Description

Quality should be built into a project—not inspected into it at the end.

This practical and exam-focused Project Quality Management course equips you with the knowledge, tools, and techniques to plan, manage, and control quality throughout the project lifecycle. You will learn how to establish quality requirements and standards, translate them into measurable activities, and verify that project deliverables meet defined expectations.

The course takes you through the three core quality processes: Plan Quality Management, Manage Quality, and Control Quality. You will understand how these processes work together to establish standards, execute quality activities, and inspect and verify project deliverables.

What You Will Learn

You will learn how to:

  • Develop a practical Quality Management Plan

  • Define quality standards, metrics, and acceptance criteria

  • Apply quality principles including prevention, continuous improvement, TQM, Six Sigma, FMEA, and Cost of Quality

  • Use powerful quality tools such as flowcharts, fishbone diagrams, Pareto charts, control charts, checklists, benchmarking, and statistical sampling

  • Conduct quality audits and process analysis

  • Identify root causes and implement quality improvement actions

  • Inspect, test, and verify project deliverables against defined standards

  • Analyze quality data, identify defects, and initiate appropriate corrective actions

  • Understand why gold plating is unacceptable and how changes should be managed through formal change control.

Built for PMP® & CAPM® Exam Preparation

The course is particularly valuable for PMP® and CAPM® candidates, practicing Project Managers, Project Coordinators, Quality Professionals, PMO professionals, and aspiring project professionals.

Beyond memorizing quality terminology, you will develop the ability to recognize quality problems, select appropriate tools, interpret quality information, and determine the right project management response—skills that are valuable both in certification exams and real-world projects.

Learn to build quality into your processes, prevent defects before they happen, solve problems at their root, and deliver project outcomes that meet defined requirements and expectations.

Who this course is for:

  • This Project Quality Management course is designed for current and aspiring project professionals who want to develop practical skills for planning, managing, and controlling quality throughout the project lifecycle.
  • Whether you are preparing for the PMP® or CAPM® exam, managing project quality today, or building your project management career, this course will help you build quality into your processes, reduce defects, and deliver results that meet defined requirements and stakeholder expectations.

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