Quality Management in Projects: From Planning to Assurance

Name: Quality Management in Projects: From Planning to Assurance
Rating: 4.7 (33 reviews)

Accelerate and grow your project management career by mastering quality management. Gain 3 PDUs!

Created byTim Fairley

Last updated 1/2026

English

English [Auto],

What you'll learn

Over 25,000 students
Accelerate and grow your career in project management
Understand the role of quality in project success
Master project quality management
Understand inspection and test plans
Develop a quality management plan
Plan quality
Quality assurance and control systems
The difference between project and construction quality management
Why defects destroy a project's budget

Course content

4 sections • 25 lectures • 3h 24m total length

Introduction3:36
Explore fundamental project quality management principles from the PMBoK and learn to translate theory into practical application across planning, control, inspection plans, and project completion.
What is project quality management?12:02
Quality management links stakeholder needs to final deliverables across the project lifecycle, using planning, assurance, and control to deliver standards-compliant, defect-minimized construction outcomes.
Where does quality management fit in?11:39
Discover how quality management fits the project life cycle and interrelates with scope, schedule, cost, and procurement through an integrated approach that boosts performance.
Why is quality management important?7:57
Drive project success by applying quality management to avoid errors and manage risk. Provide evidence that deliverables meet original requirements, boosting stakeholder satisfaction and improving cost and schedule outcomes.
How to manage quality made simple11:17
Define the project quality objective and translate requirements into drawings and specifications. Implement quality management plan with inspection and test plans, ITPs, punch lists, and RFIs across design and construction.
What can we learn from the aviation industry?9:43
Discover how the aviation industry's safety management system, data-driven learning, standardized audits, and accountability culture can elevate quality management in projects.

Section 2 - Introduction1:01
Drill down into the PMBoK theory for quality management, outlining core processes—planning quality, controlling quality, and quality assurance—and key areas like inspection, test plans, and non-conformance reports.
Plan Quality Management13:41
Plan quality management defines how to manage quality on a project, outlining inputs, tools, and outputs. Develop a realistic quality management plan with metrics, roles, and procedures for continuous improvement.
The Work Breakdown Structure4:29
The work breakdown structure decomposes the project scope into components, enabling a complete quality management process with an inspection test plan to verify every element against requirements.
Manage Quality13:04
Translate the quality management plan into executable quality activities to ensure processes are followed, product and process design improve, and deliverables meet stakeholder requirements through continuous improvement.
Control Quality10:36
Monitor and verify deliverables meet the initial requirements through inspections, testing, and quality measurements. Learn how to use checklists, data analysis, and samples to control quality throughout the project.
Inspection and Test Plans in practice17:34
Learn how inspection and test plans (ITPs) are structured, written, and used to minimize defects in construction, including a conduit installation example and client approvals.
Managing Defects11:58
Non-Conformance Reports9:41
Learn to manage non-conformance reports by identifying significant defects, analyzing root causes, and choosing corrective actions, including rework or concessions, illustrated with a tracer wire NCR example.

Section 3 - Introduction0:48
Apply PMBoK quality management concepts to real-world construction projects, translating inputs, tools and techniques, and outputs into practical practices.
Tailoring Project Quality Management3:44
Tailor project quality management to each unique project by assessing requirements, adapting tools, and continuously testing during pre-construction and beyond, considering project size, policy compliance, auditing, and standards and regulations.
Trends and Emerging Practices5:33
Explore trends shaping project quality management, from technology and customer value to top-down leadership. Learn to foster win-win partnerships and continuous improvement for better outcomes.
Construction Quality Management - Everything You Need to Know28:42
Master construction quality management from planning to commissioning, covering design and construction quality assurance, inspection and test plans, punch lists, RFIs, and rigorous documentation.
Project Completions14:36
Plan completions early, document all requirements in the project schedule, and execute handover activities—quality assurance, walkthroughs, and commissioning—to ensure on-time delivery and contract compliance.
Tips for Quality5:10
Apply five practical tips to enhance construction quality management, including using a work breakdown structure, aligning QA with schedule and contract, and keeping ITPs realistic.

Bonus Lecture - Launch your career!0:32
Section 4 - Introduction0:45
Section four wraps up by presenting ten practice exam questions from the PMP exam to test your understanding of core project quality management concepts.
Quality Management - Practice Exam Questions
Practice Exam Questions4:56
Analyze ten practice questions on project quality management to reinforce how to use root cause analysis, control charts, and the quality management plan to ensure defects meet standards.
Master Project Management0:13
Conclusion1:22
Apply the course toolkit to manage project quality, ensure requirements are fulfilled through execution, and practice with repetitions; earn a certificate and share your achievement on LinkedIn to boost career.

Requirements

Motivated to accelerate and grow their project management career

Description

So far, we've helped over 25,000 students accelerate their careers in construction and project management by mastering the fundamentals.

Learn how to manage quality on projects. Ensure the most value for your clients by ensuring what you build meets the project requirements!

The course is:

Proven - taken by thousands of students with satisfied results. Over 94% of students surveyed believed our construction management courses supported their career progression.
Practical - developed in consultation with industry experts and the fundamental concepts from the PMBOK to teach you precisely what you need to know to succeed in the real world
Fast - we know you are busy, so we developed the course with that in mind and cut out every second of unnecessary information.

And we are always improving. We want to hear your feedback, and we are committed to helping you on your journey. We will always respond to questions, queries, or feedback suggestions.

We are super excited to have you enroll in our Project Quality Management Course

Learn the fundamental skills required to ensure your projects meet specifications and requirements.

The course is broken down into four sections:

Section 1 - Introduction and basic concepts around project quality management
- What is quality management
- Where quality management fits into projects
- Why is quality management important
- How to manage quality made simple
- What we can learn from the aviation industry
Section 2 - Project Quality Management according to the PMBOK
- Plan quality management
- The Work Breakdown Structure
- Manage Quality
- Control Quality
- Inspection and Test Plans
- Managing Defects
- Non-Conformance Reports
Section 3 - Applications of Project Quality Management
- Tailoring project quality management
- Trends and emerging practices
- Construction quality management
- Project completions
- Tips for managing project completions
Section 4 - Summary
- Practice exam questions
- How to get better at project management

Who this course is for:

Project managers
Construction managers
Project engineers

Quality Management in Projects: From Planning to Assurance

What you'll learn

Explore related topics

Course content

Overview and Context6 lectures • 56min

Section 2 - The Fundamental Principles8 lectures • 1hr 22min

Section 3 - Applications of Project Quality Management6 lectures • 59min

Section 4 - Conclusion5 lectures • 8min

Requirements

Description

Who this course is for: