Project Manager's Playbook for Construction - Part 6 of 6

Name: Project Manager's Playbook for Construction - Part 6 of 6
Rating: 4.7 (18 reviews)

Project execution and control - Documentation, records, claims, dispute resolution, dispute avoidance and negotiation

Created byMatthew Morris

Last updated 6/2020

English

What you'll learn

This course teaches critical skills necessary for any project manager in construction. The lessons of this course represent the "playbook" for a PM to succeed. This course will focus on the key responsibilities for someone in a project manager role - contracts, cost control, change management and risk management.

Course content

5 sections • 18 lectures • 1h 55m total length

Introduction to the Project Manager's Playbook for Construction13:43
Navigate construction project management through real-world challenges like subcontractor coordination, delays, and risk, using a playbook that covers buy-out, contracts, schedule, and dispute avoidance.

Introduction to Documentation, Records and Claims3:31
Documentation Definition1:55
Types of Documentation for Decisions, Meetings, Events and Positions13:45
Develop and manage construction project documentation by using meeting minutes, decision and issue logs, RFI, and formal change orders to record actions, responsibility, and contract decisions.
Claims3:13
Discovery and Suggestions for Documentation8:42
Conclusion and Key Takeaways1:40

Introduction to Dispute Resolution3:55
Dispute Resolution Options12:32
Learn structured on-site negotiations and the dispute review board process to resolve disputes before escalation. Explore mediation, arbitration, and litigation pathways, including roles, procedures, and outcomes.
Conclusion and Key Takeaways1:21
Avoid disputes through due diligence, solid contracts, clear communication, and qualified personnel; document thoroughly, as the best records help resolve conflicts quickly and keep disputes at the lowest level.

Introduction to Dispute Avoidance and Negotiation3:18
Dispute Avoidance2:52
Build personal connections with key project players and use partnering sessions to establish common goals, improving dispute avoidance through clear expectations and competent teams.
Key Points to Negotiations6:32
Begin negotiations with a clear summary of key points, embrace conflict, build relationships, focus on the issue, and assertively state what you want and why, with flexible outcomes and facts.
Negotiation Techniques - Preparation, Emotion11:06
Negotiation Techniques - Connection, Aggression, Teamwork10:39
Negotiation - What Works For Me9:16
Conclusion and Key Takeaways1:43
Build dispute avoidance with clear communication, contract-based expectations, and competent, accountable teams. In negotiation, address the issue with preparation and evidence, assert your needs, and pursue win-win project outcomes.

Requirements

There are no prerequisites for this course.

Description

Given the nature of construction, it is inevitable that conflict will happen and disputes will arise. In this final course in the series, we'll review the contractual steps you must take if a dispute can't be resolved on the jobsite. However, resolving the dispute at the project-level is the preferred path. We will discuss how to negotiate and handle conflict. Even better, the most preferred route would be to avoid disputes all together. We'll spend a lot of time discussing how to set expectations through clear and unambiguous contracts, how to properly document activities and decisions, proper jobsite records and the importance of communication. Ultimately, people build construction projects. This course discusses ways to interact in an effective way on a personal-level to improve the atmosphere and conditions on site.

Who this course is for:

Primary Audience Industry Sectors - Heavy Civil, Commercial Building Construction, Industrial, Residential.
Primary Audience Project Roles - Project Managers, Project Engineers (aspiring PMs), Project Controls, Superintendents
Primary Audience Project Players - Owners (and Owner's Representatives), General Contractors, Subcontractors, Suppliers
Secondary Audience - Design Engineers, Architects, Preconstruction, Estimators, Schedulers, Design-Phase Managers

Project Manager's Playbook for Construction - Part 6 of 6

What you'll learn

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Course content

Introduction1 lecture • 14min

Documentation, Records and Claims6 lectures • 33min

Dispute Resolution3 lectures • 18min

Dispute Avoidance and Negotiation7 lectures • 45min

Conclusion to the Project Manager's Playbook for Construction1 lecture • 6min

Requirements

Description

Who this course is for: