Project Management for Technical Writers
What you'll learn
- Define the scope of the user guide
- Plan the content of the user guide, so that it meets requirements of your stakeholders
- Prioritize the order of creating the content of the user guide
- Use a framework to support the development of their software documentation and user assistance
- Identify the main goals of a software documentation project
- Previous experience in technical writing and software documentation development
Do you need to deliver software projects that require customer-facing documentation? Would you like to learn how to make your documentation delivery successful and contribute efficiently to the goals of the development project?
As a technical writer, you often are expected to organize and deliver large sets of information to the customer. But everyone in the team has his or her own understanding of what is important for the customer. The development manager insists on documenting each and every little detail, the marketing manager wants you to focus on sharing success stories from the customers, while the editor thinks you should focus on improving the language quality of the documentation. Meanwhile, everybody on the team just wants to take a couple of days off!
Sounds familiar?! Somehow all the expectations fall on you, right?!
"There are no secrets to success. It is the result of preparation, hard work, and learning from failure."
-- Colin Powell
How can you balance all these conflicting requirements towards the documentation? How can you ensure that the customer interest is properly defended and you manage to really be the customer advocate?
Today everybody speaks about project management, proper planning, and prioritization. But the entire project management training and up-skill happens after days and months of training and applying what you have learned on the job. Not to mention the cost! Simply finding the time to learn project management can be an overwhelming experience that requires time and serious commitment.
In this course, Jordan Stanchev (PMP #2174692, User Assistance Development Architect at SAP) with many years of experience in the field of technical writing, user assistance, and architecture will share the secrets of the project management framework that you can use to run the development of your software documentation with the team.
Jordan has been using the same approach to identify and prepare the delivery and successful publishing of numerous user assistance assets for software development projects, such as user guides, multimedia, and video assets.
You will learn:
The importance of meeting customer needs & how to properly identify and capture them
How to define the correct deliverables: should you use written software documentation; video, images, and infographics to guide your user?
What is the healthy balance of deliverables for your project
What is realistic to plan for
The steps to prepare a documentation project
Which criteria to use to define the quality of your software documentation
How to deliver your content to your customer on time and schedule
Enroll now and learn how to apply the project management principles to a software documentation development project!
P.S. This course comes with a 30-day refund policy!
Who this course is for:
- Managers of technical writers
- Product owners who need to deliver software documentation with the product
- Project managers who have software documentation as part of the project deliverables
- Technical writers, information developers, user assistance developers who aspire to be team leads or project leads
- Developers who need to prepare and deliver software documentation
Learning technical writing is easy - after all, it's just plain docu!
JPDocu School of Technical Writing is a training company that is passionate about user assistance, technical communications, and making it a positive user experience. Our e-learning courses help us shape the next generation of technical writers and information developers, by providing them with simple to follow and practical, hands-on experiences with technical writing.
Nowadays everyone talks about the professions of the future. People are scared that they are not prepared for the needs of the future of work. We believe that change is not to be feared. We believe that with the proper training, education, and practical experience, our customers will be ready to meet the future with joy. The best way to concur with this fear is by studying and learning.
JPDocu School of Technical Writing transforms this fear into practical knowledge, getting people ready for the job of the future - Technical Writing. Taking our programs online allows us to reach all of you across the globe!
JPDocu School of Technical Writing is here to deliver top-quality e-learning courses and training (both online and on-site) that help you learn the profession of the future. We bring our courses to the world using various training platforms and interactions with our students.