Project Management: Applied Soft Skills for Managers
What you'll learn
- Master eight practical areas to make your projects run smoothly and on plan
- Assertiveness: the exact words to calmly secure the outcome you want
- Influencing: getting difficult stakeholders aligned with your goals
- Customer care: leaving your boss or client thrilled with your work
- Selling: practical tools for dealing with clients
- Negotiation: get great deals from suppliers and avoid clients eroding your profit
- Leadership: have a united and motivated team behind you
- Communication: running highly effective meetings
- Self improvement: balancing workload, stress, procrastination and time management
Requirements
- No previous equipment or experience is needed
- Having some examples in mind of projects you've been involved in would be helpful
- A pen and paper might be useful at times
- A willingness to learn is essential!
Description
Project Management: Applied Soft Skills for Managers
Project Management Skills - Assertiveness, Influencing, Customer Care, Selling, Negotiation, Leadership, Communication
Are you a project manager looking to stand out as exceptional? Do you often find yourself navigating complex professional relationships, trying to motivate your team while satisfying stakeholders? Do your projects run late or over budget and you're not sure how to fix it? Imagine having the confidence to assertively lead your team, influence decisions to align with your goals, and provide exceptional customer care to keep stakeholders happy and informed. What if you could negotiate deals that benefit both your company and your clients, while demonstrating leadership that inspires and motivates your team?
An advanced project manager knows technical expertise alone isn’t enough to ensure project success. Yes, Gantt charts and critical paths are vital, but the real challenges often come from the people involved in your projects—your team, suppliers, customers, and stakeholders. How do you handle conflicts, negotiate effectively, and influence others to align with your vision? This course addresses these pain points, teaching you practical strategies to overcome them.
This course a quick-fire run-through of all the top insights from Chris Croft’s bestselling courses, adapted specifically for project management. Chris, one of the leading project management instructors worldwide, recognises that being a project manager uses a diverse set of skills - almost like running your own mini-company!
Master eight crucial areas: assertiveness, influencing, customer care, selling, negotiation, leadership, communication, and self-improvement.
Using engaging lessons and practical examples, you will learn how to communicate effectively, sell your ideas convincingly, and manage yourself for continuous improvement. This course is a must-watch for anyone currently managing projects or aspiring to take on a project management role. Whether you’re dealing with demanding clients or navigating office politics, the skills you gain here will help you excel.
By the end of this course, you’ll be equipped to handle any project challenge with confidence. You’ll not only meet your deadlines and budgets but also leave a lasting impression of competence and professionalism. Dive into the course and transform yourself into a truly exceptional project manager.
Who this course is for:
- Aspiring Project Managers: Individuals preparing to enter the field of project management.
- Current Project Managers: Professionals seeking to enhance their soft skills for better project outcomes.
- Team Leaders: Leaders looking to improve team dynamics and leadership effectiveness.
- Corporate Employees: Employees aiming to advance their careers through improved interpersonal skills.
- Small Business Owners: Entrepreneurs managing diverse teams and client relationships.
- International Professionals: Global project managers working in multicultural and cross-functional environments.
Instructors
- 4.6 Instructor Rating
- 352,128 Reviews
- 800,004 Students
- 46 Courses
Chris Croft is one of the UK's leading trainers and provides a wide variety of courses designed to involve, inspire and motivate people of all levels. To date Chris has trained some 87,000 people in person and millions online. His video courses are some of the most viewed in the world.
Chris has come from an Engineering background, with a masters degree from Cambridge University, qualifying as a Chartered Engineer, and working as a senior manager in manufacturing for 10 years. He gained an MBA and worked as a university lecturer for four years before starting his own training company 25 years ago.
Chris runs face to face courses in the UK, does zoom training for companies anywhere in the world, and makes video courses in his own studio. You can follow him on Linkedin and YouTube, and he has 18 books on Amazon.
Chris is passionate about practical and fun education with courses that are memorable, entertaining and immediately actionable.
- 4.6 Instructor Rating
- 19,748 Reviews
- 826,264 Students
- 44 Courses
At CRFT Productions we create high-quality business educational video content for the largest e-learning platforms in the world. Covering a wide range of business niches presented by international instructors - we always offer the highest quality of filming, production and expertise. Get in touch if you'd like us to produce your courses or if you'd like to suggest new niches.