Leadership Skills for Managers and Supervisors

A professional leadership training course for department leaders and supervisors that covers applied techniques for increasing staff productivity and engagement. This leadership skills training program focuses on applied aspects of employee leadership, such as goal setting, time management, performance coaching, employee communications, conflict resolution, and delegation.

It is not enough to have technical proficiency. The most effective leaders are those who combine deep expertise with the ability to lead teams to higher levels of performance. That's what you will learn in this course. You will begin by examining the qualities top-performing managers possess, including honesty, good planning skills, decisiveness and emotional intelligence. Experts explain how to lead projects, resolve conflict and handle team members' personality differences. You will also learn how to increase your influence by acting as a change catalyst within your company.

In this course, you will also learn about the various leadership styles, the differences between transactional and transformational leadership, how to handle organizational politics, dealing with difficult employees and how to increase your influence within an organization.

This Program Has The Following Benefits:

• Gain a better understanding of yourself and your teams

• Build your leadership style strengths and develop areas of improvement

• Improve your ability to set and achieve goals

• Learn techniques for effective employee engagement and delegation

• Know what behaviors benefit and detract from employee engagement

• Discover how to communicate more effectively with employees at all levels.

Who Should Attend

The curriculum is recommended for everyone who now oversees employees or manages team performance.

• Supervisors in business and government

• Office managers and business administrators

• Business administrators

• Team leaders, branch managers, and regional supervisors

• Plant and production managers, front-line managers

• HR specialists with organizational training or industrial relations expertise

• Program participants who want a “next step” program before continuing their education.

Leadership Learning Outcomes

• Improve Your Personal Leadership Style

• Introduce new Coaching Techniques

• Use powerful Goal Setting & Time Management strategies

• Delegate effectively to boost staff productivity

• Learn Conflict Resolution approaches to manage difficult situations

• Provide Professional Performance Feedback to staff

• Understand Management Ethics to advance your career