
Professional in Training and Development
What is Talent Development?
Effective Learning
FAQs
The ATD
The Talent Development Capability Model
Domain 1. Building Personal Capability
Domain 2. Developing Professional Capability
Domain 3. Impacting Organizational Capability
The Talent Development Body of Knowledge (TDBoK)
How to Use the TDBoK Guide
Communication
Expressing Thoughts, Feelings, and Ideas
Effective Communication for TD Professionals
Value of Good TD Communication
The Communication Process
Create a Compelling Message
Selecting Appropriate Communication Media
Barries to Effective Communication
Importance of Overcoming Communication Barriers
The process of overcoming communication barriers
Effective Communication Skills and Strategies
Levels of Listening
Developing Listening Skills
Attending and Focusing Skills
Following Skills
Reflecting Skills
Observing and Sending Nonverbal Messages
Types of nonverbal messages
Choosing Responses Carefully
Communication Strategies
Communicating to Inform and Influence
Talent Development's Role in Informing and Influencing
Principles That Inform and Influence (1)
Principles That Inform and Influence (2)
Depersonalizing and Defusing Anger
Applying Persuasion and Influencing Techniques
Using Communication to Persuade and Influence
Understanding Persuasion Principles
Qualities to be successful at persuasion
Principles of persuasion
Strategic persuasion
Using Communication Styles to Influence
Conceiving, Developing, and Delivering Information
Conceiving, Developing, and Writing Materials Is Critical
Developing Written Materials
Communicating With Others Through Writing
Effective Use of Email
Communication Techniques
Communicating to Be Heard and Understood
Developing and Demonstrating a Professional Presence
Building professional presence and credibility
Giving and Receiving Feedback
Benefits from the feedback
Practicing Questioning Skills
Build professional presence and credibility
Giving and Receiving Feedback
Practicing Questioning Skills
Facilitating Dialogue With Individuals or Groups
Dialogue for Clarity
Defining and Using Dialogue for Clarity
Principles of Dialogue
Guidelines to Facilitate Dialogue With Individuals
Additional Strategies to Facilitate Dialogue in Groups
Articulating and Conveying Value Propositions
Using Value Propositions
Defining Value Propositions
When to Use Value Propositions
Start With the Bottom Line
Address the Point Quickly
Techniques to Present Data and Information
Tailoring the Messaging to the Audience
Emotional intelligence and decision making
Emotional Intelligence
Emotional Intelligence Models and Theories
History
Definitions
Research on EI
Benefits of El
Criticism of the Models and Theory
The Future of EI
Three Models
Skill in Assessing and Managing One's Own Emotional State
Goleman's Five Competencies
Brackett's RULER Model
Developing Skills to Improve EI
Identifying Personal Biases
Roots of Bias, Prejudice, and Discrimination
Methods for Uncovering Personal Biases
Verbal and Nonverbal Behavior of Individuals or Groups
Effects of Bias
Personal Bias and Prejudice
Personal Empathy for TD Professionals
Observing and Interpreting the Verbal and Nonverbal Behavior
Practical Skills to Improve Effectiveness
Observing Behavior in Groups
Observing and Interpreting Behavior in Virtual Groups
Connecting EI to Talent Development
Adjusting Behavior
Situations When Changing One's Behavior Is Required
Using Goleman's Five Competencies
Develop and Adjust Behavior to Improve EI
EI in the Workplace
Learning Resilience
Definition and Characteristics of Resilience
Value of Resilience
Techniques to Learn and Practice Resilience
Helping Other People Improve Resilience
Decision Making
Problem-Solving Processes
Decision-Making Models
Decision-Making Approaches
Using EI Knowledge for Improved Decision Making
Using Logic and Reasoning
Critical Thinking Skills
Steps Required for Critical Thinking
Making Team Decisions
Decision-Making Models
Other tools for decision making
Collaboration and leadership
Collaborating With Others
Defining Group Dynamics
Group Dynamics Processes
Leveraging Group Dynamics
Fostering Teamwork and Collaboration
Establishing and Managing Collaboration
Identify Existing Collaborative Networks
Establishing New Collaborative Networks
Establish a Motivating Atmosphere
Encourage Shared Experiences
Recognize, Reward, and Celebrate Collaborative Behavior
Recognize Collaborative Overload
Managing Teams and Work Groups
Advantages to Teamwork
Characteristics of Successful Teams
Establishing Rules of Engagement
Team Development Models
Tuckman's Model
Cog's Ladder
Other Team Performance Models
Building Team Trust
Provide Mentors, Sponsors, and Allies
Build Alignment
The Value of Communication
Encourage All to Contribute to Success and Achieve Buy-In
Use Critical Thinking Skills
Demonstrate Innovation and Creative Thinking
Knowledge of Conflict Management Techniques
Kenneth Thomas and Ralph Kilmann Conflict Model
Conflict Resolution Strategies
Managing Team Conflict
Ways to Diffuse Conflict Situations
Managing Conflict
Principles of Conflict Resolution
Managing and Leading Others
Principles of Management
Management Functions
Solve Problems
Improve Processes
Clarify and Articulate Change
Coach Employee Performance
Develop Employees
Delegating Work
Delegating Work and Tasks
Providing Feedback
Using a Process for Feedback
Guidelines and Techniques for Giving and Receiving Feedback
Theories of Leadership
Reviewing Common Leadership Theories
Contemporary Leadership Theories
Cultural awareness and inclusion
Cultural Awareness
Personal Self-Awareness
Building Skills in Cultural Awareness
The Role of Cultural Theories, Models, and Assessments
Cultural Dynamics
Globalization of Culture
National Culture
Organizational Culture
Subcultures
Environmental Factors
Socioeconomic and Macroeconomic Conditions
Hofstede's Cultural Dimensions Theory
Trompenaars and Hampden-Turner's Dilemma Theory
Other Models
Social and Cultural Norms
Influence of Social and Cultural Norms on Behaviors
How Social and Cultural Norms Influence Behaviors and Decisions
Foster Cultural Awareness
Importance and Relationships
Categories of Cultural Appreciation
Promote Cultural Awareness
Build Acceptance of Cultural Differences
Diversity, Equity, and Inclusion
Areas of Diversity
Adaption and Flexibility
Encourage and Promote Workplace Diversity
Promote the Value of Diversity, Equity, and Inclusion
Create a Shared Sense of Responsibility and Accountability
Consider the Benefits of DEl Training
Provide Mentors, Sponsors, and Allies
DEI Assessments
Valuing Diversity
Workplace Inclusion Roles
Talent Development's Role in Diversity and Inclusion
Rationale for Integrating DEI
Talent Development's Involvement in DEl
Including and Engaging Remote Employees
Developing an Equity Strategy
Implementing an Equity Strategy
Developing an Inclusion Strategy
Implementing an Inclusion Strategy
Facilitating Inclusion in the Workplace
Learning Ethical Standards and Legal Issues
Project management
Project Management Principles and Processes
What Is a Project?
Relationship of Project Management to Talent Development
Using Project Management in Talent Development
Preliminary Requirements to Ensure Project Management Success
The Project Management Process
Initiate the project
Plan the project
Manage the project
Close the project
Hybrid Methodology Choices
The logistics of planning meetings
Project Sponsor Role
Project Manager Role
Project Management Priorities
Logistics to Facilitate Meetings
Understanding consequences
The Project Charter
Integrate Resources, Tasks, and Timelines
The Project Plan
Adjusting Work Processes and Outputs
The Project Progress
Project Management Progress
Monitoring and Communicating Progress During Project Management
Bringing Projects to Closure
Compliance and ethical behavior
Acting With Integrity
Comparing Compliance to Ethical Behavior
Necessity of Ethics and Compliance
Sustaining Ethical Behavior
TD Professionals' Core Behaviors Representing Integrity
What Integrity Looks Like in Action
Standards for Integrity
Establishing, Maintaining, and Enforcing Personal Ethical Behavior
Establishing, Maintaining, and Enforcing Organizational Standards
Establishing Codes of Ethics
Data and Information
Sources for Appropriate Laws
Defining Common Information Types
Appropriate Uses of Information
Data Privacy Regulations
The Ethics of Instructional Content
Sources for Appropriate Laws
Coaching Ethics and Standards of Conduct
Change Management Ethics and Integrity
Copyright and Fair Use of Intellectual Property
Preparing for Research Issues
Accessibility Requirements
Role of Training Quality Standards
Laws, Regulations, and Ethical Issues
Sources for Appropriate Laws
Hiring Practices and Testing
Guidelines for Selection of Learners
Harassment Prevention Training Guidelines
Effective harassment prevention training
Labor Relations
Issues Related to Employment
Legal, Regulatory, and Ethical Requirements Affecting the Permanent, Dispersed, and Contingent Workforce
Workplace Safety and OSHA
Ethical Differences Between Countries
TI Compliance
Data Act
United Nations Convention
Region-Specific Laws and Regulations
Lifelong learning
Lifelong Learner Traits
Lifelong Learner Behaviors
Advantages to Employees
Advantages to Organizations
Skills Lifelong Learners Need
Opportunities
Options for Learning
Career Exploration
Role of Lifelong Learning in Career Exploration
Career Development Theories and Approaches
Career Planning Process
Lifelong Learning Web Resources
Learning activities
Modeling Lifelong Learning and Professional Development
Barriers to Lifelong Learning
TD Strategies to Support Lifelong Learning
Networking
Professional Purpose of Networking
Personal Purpose for Networking
Benefits of Networking
Behaviors Required for Networking
Establish Goals- Who, What, Where, When, and How
Ensuring Networking Success
Learning sciences
Value of the Knowledge of Learning Theories to the TD Professional
Foundational Learning Theories
Behaviorism
Cognitivism
Constructivism
Principles of Cognitive Science
The Scientific Method
The Brain and Information Processing- How People Learn
The Brain and Deliberate Practice
John Sweller's Cognitive Load Theory
Malcolm Knowles's Adult Learning Theory
Pedagogy
Andragogy
Carl Rogers's Learner-Centered Instruction
Abraham Maslow's Hierarchy of Needs
K. Patricia Cross's Adult Learning
Theories and Models of Design That Ensure Learning
Benjamin Bloom's Taxonomy
Robert Gagné's Five Types of Learning and Nine Events of Instruction
Robert Mager's Criterion-Referenced Instruction Approach
Hermann Ebbinghaus's Forgetting Curve
Albert Bandura's Social Cognitive Theory
Models of communication
Claude Shannon-Warren Weaver's Communication Model
David Berlo's Sender-Message-Channel-Receiver Model
Constructionist Model
Communication Theories Related to Learning
Richard Mayer's Multimedia Theory
Maximize Learning or Behavioral Outcomes
Using Cognitive Science to Design Instructional Content
Social Learning Theory
Physiological Needs
Maximizing Learning and Behavioral Outcomes
Dual Encoding Theory
Information Storage and Retrieval, Memory, and Cognitive Load
Motivation
Introduce Moderate Stress (Yerkes and Dodson Law)
Increase Retention Through Mental Rehearsal and Practice
Metacognition
Instructional Design
Principles of Instructional Design
The Role of Adult Learning Theories in Instructional Design
Learning Theories
Design Based on Malcolm Knowles's Adult Learning Theory
The Whole-Brain Thinking Model
Multiple Intelligences
Instructional Systems Design (ISD) Models and Processes
ISD Models
Accelerated Learning
The Role of the Human Performance Improvement (HPI) Process
The ADDIE Model
Phases of ADDIE
ADDIE - Analysis
ADDIE - Design
ADDIE - Development
ADDIE - Implementation
ADDIE - Evaluation
Needs Assessment for Instructional Design
Value of Needs Assessment
The Needs Assessment Process
Levels of Needs Assessment
Types of Data Collection Methods
Qualitative and Quantitative Data
Meeting Organizational Requirements
Outcomes and Objectives
Partner With the Sponsor
Ensure the Outcome Statement Is Aligned
Formulate the Sponsor's Outcome Statement
Developing Outcome Statements
Learning Objectives
Influence of Bloom's Taxonomy on Writing Objectives
Mager's Model for Writing Objectives
Writing Learning Objectives
Clarifying Desired Outcomes
Review Objectives and Outcomes
Current Availability of Content
The Design Process
Basics of Course Design
Visual Representations of the Course Design
Types and Rationale of Sequencing
Course Map Plan and Modules
Design Outputs
Formal and informal learning
Formal and Informal Modality Examples
Advantages of Informal and Formal Approaches
E-Learning Options
Blended Learning
Course Development
Affinity Diagrams and Interrelationship Digraphs
Outlines
Robert Gagné's Nine Events of Instruction
ROPES Model
Method Considerations for Developing Content
Using SMEs
Selection Process of SMEs
Working With SMEs
Motivating SMEs
Planning for Instructional Delivery
Instructional Methods
Factors That Influence Instructional Methods
Experiential Learning Process
Aligning Delivery to Objectives
Selecting Delivery Options Linked to Bloom's Taxonomy
Selecting and Configuring Technology
Facilitator Guides
Participant Guides and Materials
Slide Development
Designing Assessments to Test Learning
Evaluation Materials
Adaptive Learning
Design Thinking Basics
Emphasis at Each Design Phase
Adapting Design Thinking
Rapid Prototyping
Applying Rapid Prototyping to the Design Process
Rapid Prototyping for Gathering Feedback
Learning Begins at the Individual Level
Group Learning
Organizational Learning
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