Professional Diploma of Product & Service Business Analyst
What you'll learn
- Role and Mission of Business Analysts
- Examples from real work
- Career of BA
- Integrared CJM business analysis
- Prioritization and value analysis
- PnL analysis
- Process Analysis
- Omnichannel, CSI
- Legislation, Infosec, Platform Analysis
- Best practices, Sales Funnel, Gamification
- Waiting for your questions
Requirements
- For a better learning experience, we suggest you to use a laptop / mobile phone / pen and paper for taking notes, highlighting important points, and making summaries to reinforce your learning.
Description
Welcome to course Professional Diploma of Product & Service Business Analyst by MTF Institute
MTF is the global educational and research institute with HQ at Lisbon, Portugal, focused on business & professional hybrid (on-campus and online) education at areas: Business & Administration, Science & Technology, Banking & Finance.
MTF R&D center focused on research activities at areas: Artificial Intelligence, Machine Learning, Data Science, Big Data, WEB3, Blockchain, Cryptocurrency & Digital Assets, Metaverses, Digital Transformation, Fintech, Electronic Commerce, Internet of Things.
MTF is the official partner of: IBM, Intel, Microsoft, member of the Portuguese Chamber of Commerce and Industry.
MTF is present in 208 countries and has been chosen by more than 360 000 students.
Course Author: Igor Dmitriev
Digital Transformation and Banking Expert
Education:
MBA, The Boston University
Master of Science at Engineering (Technical) Management,
The State University of New York at Buffalo
Master of Science at Informatics and Economics,
Six Sigma Black Belt
Experience:
Expert at Banking (> 18 years), FinTech & Digital (> 15 years),
Experienced Manager (> 14 years) with successful track of records
at personal and corporate entrepreneurship.
More than 12 years at worldwide banking groups such us
Societe Generale , Raiffeisenbank
Experience at roles: CEO, Head of Business, Chief Digital &
Marketing Officer, Head of Digital Transformation and Channels, Head of Products and Marketing.
The role of a Digital Products and Services Business Analyst (BA) is crucial in ensuring the success and efficiency of digital products and services within a company. They bridge the gap between technical teams and business stakeholders, ensuring that digital products align with business goals and meet user needs. Here's an overview of their key functionalities:
Requirement Gathering and Analysis: BAs work closely with stakeholders to understand business objectives and translate them into technical requirements for digital products and services.
Documentation and Communication: They document requirements, specifications, and user stories in a clear and concise manner, facilitating communication between technical and non-technical teams.
User Experience (UX) Analysis: They analyze user feedback, behavior, and market trends to improve the user experience of digital products and services.
Data Analysis: DPS BAs analyze data metrics to assess the performance of digital products and services, identify areas for improvement, and make data-driven recommendations.
Quality Assurance: They collaborate with quality assurance teams to ensure that digital products meet quality standards and functional requirements.
Project Management: They assist in project planning, scheduling, and coordination, ensuring that digital projects are delivered on time and within budget.
Learning about digital products and services business analysis is important for companies for several reasons:
Strategic Alignment: By understanding business goals and user needs, BAs ensure that digital products and services are aligned with the overall strategy of the company.
Cost Reduction and Efficiency: Effective analysis and requirements gathering help in minimizing rework and optimizing resources, leading to cost reduction and increased efficiency.
Competitive Advantage: A deep understanding of digital products and services allows companies to stay competitive in the rapidly evolving digital landscape.
Customer Satisfaction: By focusing on user experience and continuously improving digital products, companies can enhance customer satisfaction and loyalty.
Innovation: BAs play a crucial role in driving innovation by identifying opportunities for new digital products and services that meet emerging market needs.
In terms of career building, expertise in digital products and services business analysis can open up various opportunities in industries ranging from technology and e-commerce to finance and healthcare. Companies are increasingly recognizing the importance of digital transformation, making professionals with skills in this area highly sought after. Additionally, the role offers room for growth into leadership positions such as Product Manager or Business Analyst Manager as one gains experience and expertise in the field. Continuous learning and staying updated with industry trends and technologies are essential for success in this dynamic and rapidly evolving field.
Who this course is for:
- No special requirements. A course for anyone who wants to build career in business analysis or digital projects
- The role of a Digital Products and Services Business Analyst (BA) is crucial in ensuring the success and efficiency of digital products and services within a company. They bridge the gap between technical teams and business stakeholders, ensuring that digital products align with business goals and meet user needs. Here's an overview of their key functionalities: Requirement Gathering and Analysis: BAs work closely with stakeholders to understand business objectives and translate them into technical requirements for digital products and services. Documentation and Communication: They document requirements, specifications, and user stories in a clear and concise manner, facilitating communication between technical and non-technical teams. User Experience (UX) Analysis: They analyze user feedback, behavior, and market trends to improve the user experience of digital products and services. Data Analysis: DPS BAs analyze data metrics to assess the performance of digital products and services, identify areas for improvement, and make data-driven recommendations. Quality Assurance: They collaborate with quality assurance teams to ensure that digital products meet quality standards and functional requirements. Project Management: They assist in project planning, scheduling, and coordination, ensuring that digital projects are delivered on time and within budget.
- Learning about digital products and services business analysis is important for companies for several reasons: Strategic Alignment: By understanding business goals and user needs, BAs ensure that digital products and services are aligned with the overall strategy of the company. Cost Reduction and Efficiency: Effective analysis and requirements gathering help in minimizing rework and optimizing resources, leading to cost reduction and increased efficiency. Competitive Advantage: A deep understanding of digital products and services allows companies to stay competitive in the rapidly evolving digital landscape. Customer Satisfaction: By focusing on user experience and continuously improving digital products, companies can enhance customer satisfaction and loyalty. Innovation: BAs play a crucial role in driving innovation by identifying opportunities for new digital products and services that meet emerging market needs.
- In terms of career building, expertise in digital products and services business analysis can open up various opportunities in industries ranging from technology and e-commerce to finance and healthcare. Companies are increasingly recognizing the importance of digital transformation, making professionals with skills in this area highly sought after. Additionally, the role offers room for growth into leadership positions such as Product Manager or Business Analyst Manager as one gains experience and expertise in the field. Continuous learning and staying updated with industry trends and technologies are essential for success in this dynamic and rapidly evolving field.
Instructor
- 4.4 Instructor Rating
- 77,635 Reviews
- 817,526 Students
- 266 Courses
MTF Institute of Management, Technology & Finance
MTF is the global educational and research institute with HQ at Lisbon, Portugal, focused on business & professional hybrid (on-campus and online) education at areas: Business & Administration, Science & Technology, Banking & Finance.
MTF R&D center focused on research activities at areas: Artificial Intelligence, Machine Learning, Data Science, Big Data, WEB3, Blockchain, Cryptocurrency & Digital Assets, Metaverses, Digital Transformation, Fintech, Electronic Commerce, Internet of Things.
MTF is the official partner of: IBM, Intel, Microsoft, member of the Portuguese Chamber of Commerce and Industry.
MTF is present in 216 countries and has been chosen by more than 710 000 students.
The Institute of Management, Technology and Finance (MTF), an organisation dedicated to providing practical and cutting-edge education in the fields of business, technology, and finance. Our institute has a history that began in 2021 as The Retail Banking School, focused on addressing the practical and modern challenges of the retail banking industry, finance, and fintech. However, recognizing the evolving needs of the business world, we underwent a transformative redevelopment in 2023, becoming the Institute of Management, Technology and Finance. This redevelopment enabled us to expand our focus and cater to the growing demand for expertise in IT, technology areas, business, and entrepreneurship.
Our Motto: Scientia et Pratique. At MTF, we pride ourselves on our strong commitment to practical business knowledge. We understand that success in the modern professional landscape requires not only theoretical understanding but also the ability to apply that knowledge in real-world scenarios. Our curriculum is designed to empower our students with the necessary skills, tools, and mindset to excel in their chosen fields. Through hands-on projects, case studies, and experiential learning, we ensure that our students gain the practical expertise needed to thrive in today's dynamic business environment.
We believe in fostering the growth and development of our students on multiple levels. Beyond imparting technical knowledge, we place great emphasis on nurturing a growth mindset, enabling our students to embrace challenges, adapt to changes, and continuously evolve in their careers. We support the development of our students' skillset by providing access to state-of-the-art resources, cutting-edge technologies, and industry-relevant tools. By doing so, we prepare our students to become agile professionals capable of navigating the complexities of the business world.
At MTF, our mission is to provide valuable knowledge that supports the building of successful careers and businesses. We are dedicated to equipping our students with the skills, insights, and practical know-how they need to make a positive impact in their professional endeavors. We strive to foster a learning environment that promotes innovation, creativity, and ethical decision-making. Our values revolve around excellence, integrity, collaboration, and a student-centric approach. We are committed to empowering our students to become industry leaders and change-makers.
We understand that learning is a lifelong journey, and we recognize the importance of continuous professional development. The business landscape is ever-evolving, and staying ahead requires a commitment to learning and staying updated with the latest trends and advancements. As an institute, we are dedicated to being a provider of valuable knowledge and skills that can help professionals thrive in their respective industries. Through our rigorous curriculum, ongoing research, and partnerships with industry leaders, we strive to ensure that our students receive the highest quality education that prepares them for the challenges and opportunities of the future.
Join us at the Institute of Management, Technology and Finance and embark on a transformative educational journey. Discover your potential, unlock new opportunities, and become a catalyst for change in the dynamic world of business, technology, and finance.
MTF in numbers:
> 4 000 000 students of all programs
> 710 000 unique students
digital presence at 216 countries
our students speak at English & 68 other languages