
We'll introduce the course - what we will cover, and what you can learn.
Guru is an excellent example of a product-led growth company
Discover, start, activate, convert, scale - the product-led growth model powers strong growth for companies
OnX is a great (and fun) example of a product-led growth company
We need the right team in place to create, guide, and optimize a product-led growth go-to-market motion
To manage and optimize product-led growth, track five key metrics
Let's look at all the rapidly-evolving technology that supports a product-led growth go-to-market motion.
Using a company like OnX, we'll look at the people, metrics, and technology to expand our business
SafetyCulture is an excellent product-led growth company, and especially good at discover to activate.
With product-led growth, we use the product to help people discover us
Helping people experience the value in our product, quickly
Selective help from a customer success team can be a huge win
Activation rates and engagement scores are excellent metrics to refine our onboarding
DocuSign does a nice job with their onboarding flow - we'll do a practice activity around this.
How do we convert our freemium and free trial users to paying customers?
A product-qualified leads process can increase our free-to-paid conversion rates
With usage-based pricing, as our customers' use grows, our revenue grows
Product-qualified leads - with playbooks - can help us expand revenue from our customers
We can't expand our business if we have a leaky bucket
Practice configuring product-qualified lead triggers with Envoy Rooms
HubSpot can help guide us to make the transition from a sales-led to a product-led organization
If we can't use a product-led growth go-to-market motion, the first question to ask is "are we sure?" If we are sure, the second question is "what can we learn?"
The opportunities and problems of moving from sales-led to product-led with a shrimp AI business
7 takeaways to summarize the course
Best of luck with your product-led journeys!
A product-led growth go-to-market model is exceptionally powerful.
With freemium/free trial offers, product-led growth matches how our customers want to buy software – experiencing value before the paywall.
And product-led growth gives us the potential to rapidly scale. The likelihood of a product-led growth company growing >100% versus a more traditional sales-led company is 2X.
If you are a product manager, product designer, product marketing manager, engineering leader, customer success leader, or executive considering product-led growth for your company – or aspiring to work for a product-led growth company – the goal of this course is to provide you a solid framework of knowledge and skills to get you successfully started.
In this introductory course, we’ll start by looking at the team, metrics, and technology we need to run a product-led growth model.
We’ll then walk through all the steps of a product-led growth model - using our products to help people discover us, guiding our users to value quickly (self-serve and with help from our customer success teams), converting our users to paying customers using a product-qualified leads process, getting our pricing right, and then retaining and scaling our customers over time.
We’ll then look at how to make the transition from a sales-led go-to-market motion to a product-led growth model.
And we'll intersperse practice activities for you to apply all that you've learned.
Product-led growth – what an incredibly powerful go-to-market model. It’s how we provide exceptional customer value, it’s how we compete, it’s how we win.
I hope you will join the course!