Production And Operations Management

Explore how technology transforms operations management by boosting productivity, cutting costs, and enabling customization through cad/cam, erp, scm, and automation, with emphasis on integration and cost-benefit analysis.

Learn to apply value analysis in manufacturing and service delivery to maximize value for customers by linking quality, performance, and design to cost through structured analysis and continuous improvement.

Effective product design drives customer satisfaction and competitive advantage by delivering useful, reliable products with attractive packaging and robust performance, while remaining producible and cost-efficient.

Identify, design, and analyze production processes to deliver customer value, align with market demand, and plan requirements for continuous and seasonal manufacturing.

Integrated product and process development aligns design with customer feedback, integrating technology and production methods to minimize costs, maximize efficiency, and deliver high-quality customer value.

Assess facility location as a strategic decision that shapes access to customers, labor, transport, costs, and competitive advantage while addressing primary and secondary factors.

Explore facility layout design to optimize space, safety, and workflow, reduce movement, and boost productivity through flexible layouts and cost-efficient planning.

production and operations management explores how accurate demand forecasting classifies forecasts, analyzes past data to predict future demand, guides resource planning, and aligns with macroeconomic and technology outlooks.

Explore time horizons for forecasts—long term, mid term, and short term—and their use in capacity, production, and budgeting, plus key techniques such as time series, regression analysis, top-down, bottom-up.

Analyze capacity planning and strategic capacity in operations, linking input requirements, forecasted demand, design and production capacity to guide long-term decisions and efficient resource use.

Explore aggregate planning that aligns demand forecasts with capacity and production requirements to balance labor, raw materials, inventory, and costs, and understand level, chase, and hybrid strategies.

Explore material requirement planning as a system-based approach that aligns inventory management with production planning and dispatch, minimizing inventory while ensuring timely material availability.

Integrate production planning and control to optimize capacity and inventory. Align long-, medium-, and short-term plans with demand and resources to ensure quality and cost savings.

Production control uses techniques to regulate inventory, organize schedules, and optimize resources to meet planning targets, deliver smooth flow, cost savings, wastage control, and quality across the production lifecycle.

Explore operation planning and scheduling to allocate resources and time for production, using just-in-time and lean concepts, with forward and backward planning to prevent bottlenecks.

Plan workplace operations to maximize productivity by allocating limited resources, prioritizing job orders, and recording data to monitor capacity and ensure optimum utilization of raw materials.

Examine wait in line and queue management as a cost trade-off between customer waiting time and capacity, with finite and infinite population models and banks and refueling lines.

Examine the queuing system, with limited resources, batch arrivals, service mechanisms, and single or multi-channel configurations, including first come first served and last in first out.

Explore inventory management and just in time within supply chain management to ensure on-time delivery and robust inventory holding that supports production flexibility and timely order decisions.

Explore inventory cost components, including holding, ordering, and setup costs, across independent and dependent demand models, and learn how just-in-time and material resource planning minimize waste and boost efficiency.

Learn warehouse and material management from receiving raw materials to storing finished goods, preserving inventory, reducing obsolescence, and ensuring efficient, cost-effective operations.

Explore material handling principles, operations and equipment that optimize movement and storage of raw materials, WIP, finished goods, and packing materials while emphasizing safety, health risks, and productivity.

Explain maintenance policy and repair, including replacement decisions, planning and scheduling, to keep equipment ready, reliable, and maintain cost control for steady production.

Explore how quality control techniques—statistical quality control, sampling, and process control—ensure product and service quality, prevent defects, and reduce costs through design, inspection, and improvement.

Productivity drives economic value and growth by producing more with the same labor or with technology, while ongoing learning helps workers stay ahead amid automation and outsourcing.

Operational transparency lets customers see each stage of service, reducing uncertainty and increasing satisfaction as they observe work in progress; companies like Amazon map order stages and keep customers informed.

Customize operational transparency by industry, showing how restaurants, e-commerce portals, and software development shift from a black-box process to customers remaining involved, boosting empathy and satisfaction.