Express Ready-to-Dispatch Training. Start working in 7 days.

Name: Express Ready-to-Dispatch Training. Start working in 7 days.
Rating: 4.5 (33 reviews)

Master Freight/Truck Dispatching: Load Selection, Rate Negotiation, Problem-Solving & Essential Permits

Highest Rated

Created byJulia Zasenko

Last updated 11/2024

English

English [Auto],

What you'll learn

Understand Key Roles and Processes in Trucking.
Master Load Selection and Rate Negotiation.
Handle Freight Issues with Confidence.
Build a Professional Network and Dispatcher Toolkit.
Identify Red Flags in Broker-Carrier Relationships.
Navigate Specialized Freight Scenarios.
Ensure Regulatory Compliance for Smooth Operations.
Optimize Dispatcher Working Hours and Market Activity.
Build Essential Dispatcher Soft Skills and Communication Techniques.
Apply Time-Saving Tools and Technology.
Create Professional Documentation and Improve Record-Keeping Skills.

Course content

4 sections • 24 lectures • 2h 22m total length

Free materials11:53
Develop weekly freight strategies, negotiate better rates, and use DAT Power to optimize dry van loads. Master load criteria, planning, and common pickup-to-delivery challenges.
Trucking business. The main parties.2:56
Explore the trucking business and its main parties: customer, broker, dispatcher, shipper, and driver, and their roles in moving freight from point a to b, handling payments and common issues.
Quiz 1
How to choose a load.10:10
Learn how to choose a load by evaluating pickup and delivery state and time, weight, pallet vs floor loading, driver requirements, and broker criteria to maximize daily gross.
Quiz 2
How much to ask for a load and when to ask for more.7:34
Discover how to set load rates by analyzing market price patterns, daily changes, and seasonality, and negotiate confidently to secure above-market rates with trusted brokers.
Quiz 3
Script of a call.9:03
Explore how to conduct effective load calls, confirm pickup and delivery details, and clarify weight, palletization, live vs drop loads, and essential questions to ask brokers to secure accurate rates.
The main source of available freights – load boards (DAT).14:00
Express ready-to-dispatch training teaches dispatchers to navigate load boards, post loads and trucks, and search for matching freight using origin-destination zones, trailer types, load type, and rate filters.
Commodities and which ones you should avoid. Protect from freeze.7:04
discover which commodities to avoid in trucking, from bottled water and eggs to coils and furniture, and learn how to protect from freeze to keep loads safe.
Quiz 4

What to do if the driver has damage/shortage/over shipped product or rejected?3:14
Learn the protocol for handling damage, shortage, over shipped, or rejected freight, including capturing BOL details, seal status, broker communication, and documenting with emails and revised RC.
Quiz 1
How do I make a detention request and what is it?3:43
Learn how to request detention pay, understand detention calculations after two free hours, and secure a revised rate confirmation with check-in/out times and photos.
Quiz 2
What to do if the load is not ready or cancelled? TONU and Layover.2:44
Learn how to handle on-site delays when a load isn’t ready, secure TONU and layover compensation (about $150 per day up to $250), and adjust a rate confirmation.
Quiz 3
Specific loads: round trip, multiple stop load, straight through, drop trl, PO.12:17
Explore loads and their features, including round trips, multiple-stop and straight-through loads, drop trailer and power-only options, with appointment timing, pay implications, and handling tips for dispatchers.
Quiz 4
Driver assistance – what to do if the driver is asked to help? Workers Comp.4:13
Learn how to handle driver assistance, whether no-touch or with assistance, by protecting workers' comp rights, getting added pay, and securing written broker confirmation before the driver helps.
Quiz 5
Liquor/Alcohol permit. OR, KY, NY and NM Permits. Chain law.3:23
Explore liquor and alcohol permits for Oregon, Kentucky, New York, and New Mexico, and how permits influence load pricing, booking decisions, and safety implications for dispatchers.
Quiz 6
Signs that the broker doesn’t have the load. Double brokering and co-brokering.11:32
Identify signs that a broker doesn't have the load, such as double brokering and blind loads, and learn how co-brokering differs from double brokering.
Quiz 7
What to do if you have a Lumper fee?2:53
Learn practical steps to handle lumper fees, including when to involve the broker, avoid paying out of pocket, and securing reimbursement with revised rate confirmations and EFS codes.
Quiz 8

Working hours. Specifics of a dispatcher position.4:21
Master dispatcher hours, market activity, and shift patterns from 7 a.m. to 5 p.m., with after-hours coverage to solve driver issues and manage loads 24/7.
Skills needed to work as a dispatcher.1:36
Master the essential dispatch skills employers want, including multitasking, fast typing, English fluency, problem solving with brokers and drivers, booking loads, giving updates, and maintaining composure under pressure.
The salary.1:29
Discover how a dispatcher salary varies with skills, productivity, and freight market conditions, starting around 500–600 per week and rising with trucks handled, trailer types, and percentage of booked loads.
How to choose a company and what questions to ask at the interview?2:48
Learn how to choose a company and what questions to ask at the interview for dispatcher roles, including booking loads, weekend on-call, and beginner pay around 5600 per week.

How to Fill Out PDF Files Online for Free.3:26
Learn to fill out pdf files online for free using tools like pdfescape, pdf buddy, and sejda, with tips on templates, digital signatures, and proofreading for freight documents.
How to Find Owner-Operators & Trucking Companies as an Independent Dispatcher.6:36
Discover proven strategies to find owner-operators and trucking companies, build a reliable network, and cultivate long-term partnerships through social media, events, referrals, and advertising.
How to Create a Resume for a Freight Dispatcher Position.6:56
Craft a freight dispatcher resume detailing contact information, professional summary, work experience, and skills. Highlight route planning, logistics software, regulatory knowledge, and strong communication for a tailored first impression.
5 Ways to Earn More Money as a Dispatcher.3:45
Learn five strategies to boost dispatcher earnings, including load boards, broker relationships, regular lanes, direct car hauling clients, and expanding operations.
10 Signs of a Pro Dispatcher: High-Quality Service in Real-Life Situations.4:34
Learn ten signs of a pro dispatcher who delivers high-quality service in real-life situations through proactive communication, planning, and driver support, from morning check-ins to protecting drivers from overnight disruptions.

Requirements

Good Attitude.
Willing to take Action and Learn.
Basic Computer Skills.
Access to a Computer and Internet.

Description

Learn everything you need to know about freight dispatching with this detailed course, designed to guide you through every essential aspect of the job. We start with the basics of the trucking industry, giving you a strong foundation in the roles and relationships that keep freight moving.

You’ll learn how to select the best loads, negotiate rates, and use tools like DAT load board. We’ll also cover different types of loads, such as round trips, hot loads, and power-only hauls, as well as how to protect-from-freeze cargo. The course also includes practical guidance on handling common issues like cancellations (TONU), detention fees, and lumper fees.

Get familiar with vital industry permits, state-specific requirements, and the skills needed to communicate clearly and maintain records efficiently. We’ve also included bonus materials on creating resumes, increasing dispatcher earnings, and spotting double brokering.

By the end of this course, you’ll be confident in managing loads, communicating effectively, and handling the day-to-day challenges of dispatching. Whether you’re new to dispatching or looking to build on your skills, this course provides the knowledge and tools you need to succeed.

This course includes bonus lectures to further enhance your dispatching skills and career growth. You’ll learn how to fill out PDF forms online for free, find drivers and owner-operators, and create a strong resume for dispatcher roles. Additionally, we’ll share five ways to increase your income and key traits of a top professional dispatcher, helping you deliver high-quality service in real-life situations and boost your success in the industry.

Who this course is for:

Perfect for Owner-Operators who Wants to Start Dispatching.
Job Seekers in Logistics and Transportation.
Trucking Industry Enthusiasts.

Express Ready-to-Dispatch Training. Start working in 7 days.

What you'll learn

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Course content

Basics7 lectures • 1hr 3min

Advanced8 lectures • 44min

BONUS: Work-related topics4 lectures • 10min

BONUS TOPICS5 lectures • 25min

Requirements

Description

Who this course is for: