
Begin your journey into process modeling with iGrafx, guided by a licensed business process management practitioner with over five years of experience, aligned with BPMN 2.0 standards.
Master tools and techniques to create and communicate business processes using BPMN 2.0, mastering syntax, semantics, and best practices for visual process modeling with iGrafx.
Discover how iGrafx process 360 unites BPMN 2.0, process mining, design, and AI-based automation. Explore operational intelligence, the process design module, and automation for end-to-end transformation.
Explore the history and purpose of BPMN 2.0, from BPMI and OMG mergers to its 2013 release, and learn how BPMN provides a clear, common language for business process models.
Create a simple process model in igrafx from start to finish using folders, diagrams, and bpmn diagrams, and link tasks with sequence flows.
Create a complete BPMN 2.0 process model from start to end by placing start, tasks, and end events, linking with sequence flow, and managing versions with check-in and compare versions.
Master process model formatting in iGrafx BPMN 2.0 by aligning shapes, adjusting spacing, and using the shape legend and styles to apply color, borders, and text changes.
Capture richer process information by adding multi-line notes to tasks, keeping each task description under five words, then save to let end users access images, videos, or links.
Adopt BPMN 2.0 naming conventions for tasks and start/end events, applying capitalization rules and active-voice labels up to five words to keep processes clear.
Explore how gateways direct BPMN process flows by using parallel and exclusive gateways to split and merge paths based on conditions, enabling parallel execution or single-path decisions.
Model exclusive gateways in BPMN 2.0 by routing a workshop flow through an opening gateway labeled 'Are attendees more than 20?' to online meeting or conference room.
Explore how parallel gateways in BPMN 2.0 model workshop planning, splitting the flow into creating materials and contacting SMEs, then merging before the end event signals completion.
Discover best practices for gateways in BPMN 2.0, including exclusive gateways with clear decision points, correct parallel and exclusive gateway usage, and avoiding overlapping or unmerged sequence flows.
Model a checkout process using gateways to decide delivery charges: pack the order, determine value, apply criteria above or below $50, and ship the order using BPMN 2.0 with iGrafx.
Learn how pools and swimlanes assign roles and responsibilities in BPMN 2.0, with pools for organizational units and swimlanes for process participants.
Explore adding IT system objects to process models, using examples like Outlook, Microsoft, SAP, ServiceNow, or Salesforce, to drive tasks across pools and swimlanes from start to deliverables.
Recap this BPMN 2.0 process modelling course with iGrafx, covering start and end events, exclusive and parallel gateways, pools and swim lanes, and RACI and IT systems for end-user value.
Congratulations on completing the iGrafx process modelling course and applying your BPMN 2.0 skills as you prepare for Part 2, covering intermediate link events, data objects, and external pools.
This course provides a practical introduction to iGrafx Process 360 and BPMN 2.0 process modelling — the global standard for documenting, analysing, and improving business processes. You will learn how to create professional process diagrams using iGrafx, structure them with clear roles and responsibilities, and apply best practices for process governance and documentation.
Starting with the essentials of BPM and the iGrafx suite, the course gradually progresses to hands-on modelling exercises. You will build simple process diagrams, then advance to using BPMN elements such as task types, gateways, timer events, and collapsed pools to represent complex business logic in a clear and maintainable way.
By the end, you will understand not just how to use iGrafx, but why process modelling matters — how it helps organisations drive transparency, efficiency, and collaboration through shared process knowledge.
Check the practice quiz after each section to test your new knowledge!
Upon completion of the course you will receive a Certificate of Completion to recognise their newly acquired iGrafx process modelling skills.
Can't wait to you see in you in the course and talk more about iGrafx and process modelling.
This course uses artificial intelligence only to emulate my voice for voice-over narration.
Lia and Team