Business Process Management: Value & non-value certification
What you'll learn
- How to identify and maximize value within your processes
- How to identify and minimize waste within your processes
- What value is and how to define it correctly
- What non-value adding work is, and how to define it correctly
- The tools available to help identify value
- Identifying value and waste from a money, time and impact perspective
- The process to follow to remove waste and increase value
- How to identify non-value adding work which is required
- How to amend non-value adding work to make it add more value adding
- How to improve performance and delivery by approaching your processes through a value vs. waste lens
Requirements
- None. We will work with you through the course
- No prior process, value or waste experience is required
- No prior process change, operation excellence or business improvement knowledge required
- Course has been built to be open to all levels
- Reach out to me if you need assistance
Description
Organizations today are crying out for individuals with the skills and proactive nature to identify value in their business, and pursue paths to maximize it. Equally, they need their employees to be better at identifying waste and knowing exactly how to remove this waste as safety as possible.
In this course, you are going to learn how to identify value within your processes, maximize it and deliver more as your operations evolve. You will be able to ensure customers, colleagues and the wider business alike get more value for money and time from the processes you reform, with the benefits rippling out across the business.
Equally, you will learn about those activities which do not add value, and be taught how to tackle this waste. You will understand how to identify such waste, the techniques to reduce and remove it altogether. You will have the confidence to start tackling the waste plaguing your processes as soon as the course concludes.
The course will deliver the following:
- Practical walk throughs of scenarios, showing you how to practically identify value, the techniques to maximize it and the process to continue to evolve it.
- Practical walk throughs of scenarios, showing you how to practically identify waste, the techniques to minimize and remove it and the process to follow to keep it out of your processes altogether.
- Knowledge of the key tools to use to help you on this journey, including Value Stream Mapping, Time Value Maps and Value Add Maps (plus more).
- The course will also walk you through a process improvement scenario, run through countless examples and ask you to get involved where possible.
You will leave this course with the confidence to start identifying and maximizing value, reducing waste and improving processes and performances from day 1.
Who this course is for:
- Anyone working with a business, processing and delivering outputs of some kind
- Anyone who owns a process, owns the outputs of a process or conducts many activities within a process
- Anyone who wants to be able to improve process and operational performance
- Anyone who wants to leave the course with full confidence in how to identify value and waste and how to address these
Instructor
Hi there, my name is Robert Chapman.
I have been working as a Business Improvement professional for many years now. In doing so, I have learned a number of key lessons about Business, People and Processes.
The work I have done has been to save organisations money (and I have saved organisations millions of dollars), make them and their teams more productive and efficient and future proof their operations. Specifically, I am an expert in:
- Lean Six Sigma.
- Root cause analysis.
- Process, Business & Continuous Improvement.
- Automation of processes.
- Voice of the Customer.
- Process mapping & management.
- Wider Business Improvement (such as cultural change, reporting and transition of work around the globe).
I shall be loading course content on Udemy around the topic of Business Improvement so please do check out the courses on offer.
I do love to hear from those of you that take my courses and am here to help wherever possible.