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Process Manager Role

Process Manager Role

How to manage efficiently day-to-day processes and be an effective process manager?
Created byElena Lindqvist
Last updated 3/2023
English

What you'll learn

  • What is a business process. Types of business processes
  • How to manage a process
  • Responsibilities of process manager and interfaces towards other parts of organsiation
  • Understand business process management concept and its benefits to scale-up the business

Course content

4 sections19 lectures42m total length
  • Introduction1:25

    Welcome to the course "Process Management rudiments and practicalities". In this section, you will get a snick pick of what will be in the course.

  • Introduction to Process Management1:50
  • Business Process definition1:40
  • 3 Types of business processes. Operational type1:06
  • Supportive business processes0:58
  • Management business processes0:53
  • Business process overview check

Requirements

  • No specific requirements are needed, you will learn everything in the course.

Description

If you are at the beginning of your journey to build efficient business processes or become a hands-on process manager, then this course is highly recommended for you to start with, since it has all the key definitions that will clarify the role and management activities that should be taken.

This course is built by a practitioner and business process manager from one of the largest companies in Europe in the energy sector, therefore it consists of good examples and references to a possible complexity in a big organization, but also provides you with a rich number of references for scaling-up the business.

The main focus areas of the course are the following:
1. Business Process Management origins and value

2. How to design and manage processes efficiently?

3. Business process types. How to manage a process

4. Your role and responsibilities as Process Manager in a company.

Please be mindful that your trainer is a non-native English speaker, but tried her best to provide you with as relevant information as possible regarding the topic, so you can learn quickly about business process management and understand how to implement the knowledge right after the course.


Good luck with your new learning experience! We are eager to hear from you how relevant was this course for you!

Who this course is for:

  • Business managers and owners
  • Current and future process managers
  • Business analyst
  • Change makers
  • Managers