Simplify Your Problems: The Psychology of Choice
- 1 hour on-demand video
- 1 article
- 4 downloadable resources
- Full lifetime access
- Access on mobile and TV
- Certificate of Completion
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- In this course you will learn how to identify a problem, develop and compare solutions, execute a plan and assess the extent to which the problem was solved.
- By the end of the course you will know how to develop a concept map and use a fishbone diagram.
- During the course you will be able to demonstrate understanding of how to trace a problem to the root cause.
- Note taking device such as a tablet is recommended by not required.
- This course is in English.
Today more than ever, being able to effectively demonstrate you can solve problems is a critical skill for success. This short, 30 minute course teaches the I.D.E.A. model, a simple four-step problem solving process that can be applied to almost any problem you want to resolve. The course is structured by providing short lectures on how to use each individual step and includes access to additional tools and strategies that can be used along with the model. The course also includes a brief overview of a number of well known problem solving tools that you can use such as concept mapping, fishbone diagrams or establishing SMART goals.
The I.D.E.A. model includes how to;
Identify a problem
Develop and compare solutions
Execute a plan to achieve the solution
Assess the extent to which the problem was solved
Also included with the course is access to a number of scientific articles related to problem solving, decision making and creativity.
- This course is appropriate for anyone that is interested in developing general problem solving skills.
This lecture discusses how to identify problems using both an informal method of asking "why" as well as more formal methods including fishbone diagrams and concept mapping. The lecture also includes two links to supplemental resources as well as two full scale, downloadable examples of concept maps.
While the course provides a number of tools and techniques to help when solving a problem, the main take away of the course is to remember to use the acronym I.D.E.A. the next time you are dealing with an issue.
Check Out the Resource List
Before you go, be sure to check out the resources page in the supplemental material, as there are a number of good research articles you can download ($30 value) and recommended books, many of which were used to create this course.
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This lecture discusses how to use the IDEA model to consider how we solve problems under pressure. The lecture also gives a number of tips you can use to improve your problem solving abilities.
The “anchoring effect” is a well established psychological principle that often influences our judgments. This can impact how we solve problems. Research has shown that even when we are aware information is not accurate, it still provides an anchor from which we adjust. The end result is an inaccurate decision tied to the anchor.