
Welcome to your Course 'Problem Solving: Tools, Techniques and Method. Goals are to help you to solve problems both within your Business as well as your personal life; to offer you thus a competitive edge in your business and maximize your probability for success; to enable you and your Team to work effectively and efficiently in tackling your Business day-to-day and strategic problems. The course achieves these by providing you with a Set of Powerful Tools and techniques and an Approach and Problem Solving Skills only used by Consultants and Business Analysts.
Here you will meet your Instructor and have a good idea of his background and capacity to teach this course.
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What have you learnt from this Section?
Creative Methods, Efficient Tools, Effective techniques For Problem Solving & Decisions Making
Problem Solving Tools & Methods: Architecture
Definition of a Problem: gap between current situation and desirable situation
How Tools Can Be Used To Solve Problems
Identify a range (portfolio) of Problem Solving Common Tools
What have you learnt from this Section
- The Brainstorming: General and Principles,
- The Production Stage, and -The Exploitation Stage
What have you learnt from this Section?
What have you learnt from this Section?
Learn and Apply the Weighted Vote
Ishikawa / Diagramme Causes-Effets / 5Ms: Example ‘ Mrs Jone Disappeared’
Ishikawa / Diag. Causes-Effets / 5Ms: Example ‘ Mrs Jone Disappeared / Weighted Vote’
What have you learnt from this Section?
What are the 5 Ws?
The 5Ws - Table: Preparation Stage
What have you learnt from this Section?
Apply the Problem Solving Tool 'PARETO' through the Example of 'Health Treatment'
Pareto Analysis:APPLYING PARETO ANALYSIS / PARETO TABLE / PARETO DIAGRAMME
Define the Problem (Example) for the Pareto Analysis: Example: Table (Example)
Using the Example Data to lay the Ground for the Analysis
Example - Table Ordering
Example - Table Results
Pareto Analysis : Pareto Map
Pareto Analysis : Pareto Map
What have you learnt from this Section?
Stage.1: Brainstorming for All the Possible Solutions/ Weighted Vote (for Optimum Solutions)
Stage.2: Brainstorming for All the Possible Criteria / Weighted Vote (for Pertinent Criteria)
Stage.3: Weighted Vote‘Criterion by Criterion’: Every Solution is Voted according to each one of the criteria.
Stage.4 : Weigh the Solutions according to the Criteria.
What have you learnt from this Section?
The two Causal Analysis Methods commonly used
The 5 WHYs for a « simple » analysis
The Cause Tree for a « more complex analysis »
Example: Root Cause Analysis: using the Why-Why or the 5 Why-technique
What have you learnt from this Section?
Learn a rich Portfolio of Professional Tools and Techniques and Master effective, powerful Methods to apply them to solve your Problems from the small personal one to the Complex Business one. Examples and Case Studies are used throughout to help you achieve just that and a whole Section dedicated to Practice Activities will enable you to develop Key Skills.
Your success will be attributed to solving problems quickly, effectively and efficiently in a logical, structured manner that you will be taught. Such problem solving will help you considerably in your decision making.
The Tools, Techniques and Methods you will learn through the Course are often used by Professionals such as Consultants and Analysts - who are welcome to the Course to develop their skills further. However, the step-by-step approach adopted here makes the Course accessible to all and easy to use by each and everyone.
You need to complete all the lectures - including the Practice Activities Section - to develop the full problem solving capacity the course seeks to develop. But, you do not need any prior knowledge of problem solving.
Reach over Now, click the button and "Take the Course". You will master a set of fundamental skills that will accompany you for life: a first class investment, no doubt!