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Problem Solving: Generating Alternatives
Rating: 5.0 out of 5(2 ratings)
145 students

Problem Solving: Generating Alternatives

Course 3 of the Decision-making and Problem-solving for Business Program
Last updated 11/2025
English

What you'll learn

  • Getting into the Flow
  • Taking Rational Approaches
  • Using Creative Approaches
  • Getting Out of a Rut

Course content

1 section38 lectures3h 8m total length
  • Course Overview4:00

    This is the Problem Solving: Generating Alternatives course, and this is the third course of the Decision-making and Problem-solving for Business series.

  • Effective Learning7:04

    Effective Learning

  • Course Choice, Skill Development and Prior Knowledge
  • FAQs1:03

    FAQs

  • Getting into the Flow4:34

    As with rafting, a key to generating alternative solutions to problems is "getting into the flow." In this case, the flow refers to a creative mind-set that supports generating the alternatives. Benefits of getting into the flow include:

    • diminishing your fear of failing to solve the problem,

    • enhancing your ability to generate alternatives, and

    • increasing your enthusiasm for solving problems.

  • Achieving the Right Mind-set5:20

    Achieving the right mind-set is also critical for generating alternative solutions to problems. If you have an ineffective mind-set, you won't find alternatives.

  • Brainstorming7:00

    Brainstorming, which is the generation of ideas, is key to finding alternatives for your problems.

  • Taking Rational Approaches3:35

    What's the quickest way of getting from one point to another? It's a straight line. In problem solving, taking a rational approach is like traveling in a straight line--it's the quickest way to a solution.

  • The Science of Better Learning5:14

    The Science of Better Learning

  • Pros and Cons- The BEST Model 16:25

    If you're like many people, you'll take a look at the pros and cons for each system before deciding. Looking at the pros and cons for alternative solutions is also a very rational way of choosing the right approach for solving a problem.

  • Pros and Cons- The BEST Model 25:01

    Use the BEST model when generating alternatives for solving your problems. Teach your colleagues about the BEST model too, so that you have a common set of guidelines to work with.

  • Thinking like the Customer7:07

    By seeing from a customer's viewpoint, you can generate a greater number of problem-solving alternatives, and they're likely to be more applicable as well. You can think like your customers by:

    • examining best practices for your industry

    • monitoring industry chat boards and forums

    • surveying your customers.

  • Using Creative Approaches4:20

    There are many benefits of using creative problem- solving techniques. And the techniques themselves don't require any more time than the obsolete, thread-worn strategies that have failed so many times in the past.

  • Analogies 18:53

    You can use analogies (while fully awake) to generate alternative solutions to your business problems. In this topic, you'll learn how to use analogies as problem-solving tools by:

    • listing several related analogies

    • listing the analogies' associated activities

    • using the analogies list to generate alternative solutions to the original problem.

  • Analogies 26:48

    Analogies are a lot like airplanes. They lift you from the grounds of problem-solving stagnation and deposit you in your ideal location: success.

  • Idea Nets 15:46

    In this topic, you'll learn to take both paths in designing solutions to a business problem--the unconventional route and the practical route. You'll discover how to apply the steps of idea nets, a dynamic alternative-generating technique.

    • casting your idea net

    • hauling in your idea net

    • analyzing and refining your catch of ideas

  • Idea Nets 25:39

    Idea nets combine the best of both problem-solving worlds--creativity and practicality. In this topic, you learned to use idea nets to generate alternatives for a given business problem by:

    • casting your idea net

    • hauling in your idea net

    • analyzing and refining your catch of ideas.

  • Mind-mapping9:32

    Mind-maps are visual representations of your thought processes and tools for generating alternative solutions to business problems.

  • Getting Out of a Rut4:03

    In this lesson, you'll learn effective strategies for leaping past roadblocks:

    • using creative visualization

    • handling problem overload

  • Using Creative Visualization9:25

    This topic will provide you with the tools needed to tap into those hidden problem-solving reserves. You'll learn how to use the components of creative visualization: isolation, relaxation, visualization, and repetition.

  • Concepts, Insights and Inquiries
  • Handling Problem Overload8:10

    In this topic, you'll find out there is indeed a cure for the common cold. You'll learn to overcome the distress of ineffective problem solving by:

    • using the big picture technique

    • making a thanksgiving list

    • expressing your feelings

  • Job Aid - The Right Mind-set0:18

    Use this job aid to help you develop the attitudes that create a productive mind-set for generating alternatives.

  • Job Aid - BEST Alternatives0:10

    Use this job aid to help you and your team as you go through the process of generating alternatives for solving problems.

  • Job Aid - Mind-map0:42

    Use this job aid to construct your own mind-map.

  • Achieving an Effective Mind-set2:38

    Achieving the right mind-set is critical for generating alternative solutions to problems. If you have an ineffective mind- set, you will not see alternatives.

  • Principles of Brainstorming2:27

    Brainstorming, which is the generation of ideas, is key to finding alternatives for your problems. There are some simple principles behind productive brainstorming.

    These are:

    - generating many ideas

    - withholding judgment on ideas

    - exploring all the ideas that branch from other ideas

  • BEST Model for Measuring Pros and Cons4:24

    Looking at the pros and cons for alternative solutions is a very rational way of choosing the right approach for solving a problem. Pros and cons are at the center of the BEST model for generating alternatives for problems. BEST stands for Brainstorming, Evaluating, Simplifying, and Targeting.

  • Reading Your Customers' Minds2:26

    By seeing a problem from a customer's viewpoint, you can generate a greater number of problem-solving alternatives, and they are likely to be more applicable as well.

    You can think like your customers by using the following approaches:

    - examining best practices ion your industry

    - monitoring industry chat boards and forums

    - surveying your customers

  • Using Analogies to Generate Ideas3:19

    Analogies are statements about how an object, person, situation, or action is similar to another in process and relationship. Analogies can lead to new perspectives on and ideas about a business problem.

  • Using Idea Nets2:40

    The idea net is a dynamic technique for generating alternative solutions to your problems.

  • Making Mind-maps3:19

    Mind-maps mimic the layout of the brain. Brain cells have a central body, or nucleus, from which branches radiate. These branches carry information emitted by that nucleus to other parts of the brain. Researchers believe the more branches your brain contains, the more effective your thinking.

  • Using Creative Visualization3:11

    Professional athletes visualize success before it actually materializes – you can do the same. In support of using such creative visualization to overcome obstacles, recent medical studies have shown a great deal of problem-solving activity actually takes place at a subconscious level.

  • Keeping Problems in Perspective2:28

    When problems persist, they can become disturbing. You need to be able to overcome the distress of ineffective problem solving.

  • Learning Aid - Brian's Analogies0:49

    Use this learning aid to find out about Brian's analogies.

  • Learning Aid - Jessica's Analogies0:47

    Use this learning aid to find out about Jessica's analogies.

  • Learning aid - Ian's Analogies0:49

    Use this learning aid to find out about Ian's analogies.

  • Problem Solving - Generating Alternatives3:13

    Congratulations! You just finished the Problem Solving: Generating Alternatives course, and this is the third course of the Decision-making and Problem-solving for Business series.

  • Practical Activity: Creative Alternatives
  • Problem Solving - Generating Alternatives
  • Problem Solving: Generating Alternatives
  • The Power of Professional Development17:51

    The Power of Professional Development - Why Investing in Your Career is Always Relevant

  • Takeaways, Practical Applications and Endorsements
  • Applied Knowledge is the Real Power17:45

    You think knowing stuff changes the game? You think sitting in a library, stacking up facts like you’re building a Jenga tower, is gonna make you a winner? Man, that’s cute. But life ain't a trivia night. Information alone? It’s worthless. It’s like having a Lamborghini in your garage but you never learned how to drive. You just sit in it, making engine noises. Vroom vroom. People walk by, they see the car, but they also see you ain't going nowhere. You got all this knowledge, all these textbooks, but when life throws a punch, you’re still looking up the definition of "duck." It’s what you *do* with that information that actually matters. Don't be the person with the shiny car and no keys.

Requirements

  • No special requirements or prerequisites

Description

The Problem Solving: Generating Alternatives course  is the third course of the Decision-making and Problem-solving for Business series and focuses on the following topics:

Getting into the flow

Say, as a farmer, you're having troubles optimizing your crop yield. If you don't have an effective solution-generating mind-set, your entire operation will likely get plowed under.

Being rational

To tackle your yield problem, you'll need to put rational problem-solving techniques to use. You'll have to think about your alternatives in a realistic, down-to-earth way.

Being creative

At the same time, some farming problems require creative thinking. For example, bugs and pests don't give up easily. Have you ever thought about the world from a critter's point of view? That's what creative agricultural scientists do all the time.

Breaking out of ruts

Lastly, thin harvests translate into acres and acres of stress. Unless you take measures to reduce that frustration, you may wind up losing the problem-solving farm.

You're about to discover how to imagine and manifest far-reaching solutions to your business problems. There's nothing ephemeral about the ideas contained here. To the contrary, the techniques you'll explore are deeply rooted in tangible reality--and in results.

In this course, you'll learn how to effectively generate alternative solutions by: getting into the flow, taking rational approaches, using creative approaches, and getting out of problem-solving ruts.

That’s it! Now, go ahead and push that “Take this course” button and see you on the inside!

Who this course is for:

  • Executives, managers, supervisors, team leaders, and other business professionals who want to enhance their ability to solve business problems and make effective personal and organizational decisions