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Practical Conflict Management
Rating: 4.1 out of 5(3 ratings)
8 students

Practical Conflict Management

How to resolve a conflict at work, How to handle group conflict, How to deal with conflict etc.
Created byEric Yeboah
Last updated 5/2026
English

What you'll learn

  • How to resolve conflict
  • How to deal with conflict
  • How to handle group conflict
  • How to resolve a conflict at work
  • Tips and strategies for conflict management
  • conflict escalation
  • How to manage family conflict

Course content

6 sections26 lectures1h 29m total length
  • Introduction2:27
  • What is conflict management4:32
  • Tips and strategies for conflict management3:54
  • Conflict resolution2:47
  • Orientation to conflict2:01
  • International conflict management1:53
  • Application of conflict management5:50
  • Alternative dispute resolution3:52
  • Conflict escalation2:15

Requirements

  • Desire to learn more about conflict
  • No special requirement

Description

  Conflict management refers to the way that you handle disagreements. On any given day, you may have to deal with a dispute between you and another individual, your family members, or fellow employees. In knowing how to resolve a conflict is very important, know your own feelings, pay attention to your emotions and notice if you're starting to feel angry, sad or frustrated. by recognizing these feelings you can help make sure they don't take over and hurt your ability to resolve the conflict. Control your temper: while conflict often cause frustration, it is important to keep your anger at bay if you want to solve the problem. Emotional responses filled with yelling and screaming won't help resolve your conflict. This will just provoke the other person and cloud and your own critical thinking skills. Think before you speak. Insult or cruel statements won't solve anything, and you'll probably regret them later.

   Finding out the source of a conflict is the key to solving it. Workplace conflicts can seem very complicated when in reality, there are  typical main causes. Think carefully about the situation to pinpoint the central issues at the heart of the conflict. Identifying the root cause will allow you to better articulate your concerns and focus perspective. After emotions run high and all logical arguments have blunted your ability to think clearly a little bit of humor can really ease tension between two people. Try a mildly self-deprecating joke to show the other person you're not so high and mighty. And remember to laugh with the other person not at them for best result. We all must admit that conflict is part of our daily life in the corporate world and even in the family. The level of our maturity clearly determines how the conflict will be resolved amicably.

Who this course is for:

  • Lawyers, negotiators companies, governments, workers, managers, consultant, director, student, CEO, supervisors, consultants, HR specialist, Employees, etc. etc.