Powerful Workplace Negotiation and Persuasion
2.8 (3 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
17 students enrolled

Powerful Workplace Negotiation and Persuasion

This course explores areas and types of negotiation commonly encountered in a business context.
2.8 (3 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
17 students enrolled
Last updated 8/2017
English
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Current price: $31.99 Original price: $49.99 Discount: 36% off
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This course includes
  • 1.5 hours on-demand video
  • 3 articles
  • 3 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Explore areas and types of negotiation commonly encountered.
  • Identify strategies to get people to help you.
  • Discover how to get to the real needs and values in negotiation.
  • Identify BATNA (Best Alternative To a Negotiated Agreement).
  • Explore how to enhance your skills in working cooperatively and successfully with others.
Requirements
  • Business Leadership Experience is helpful.
Description

In the workplace negotiation takes place many times a day.  Sometimes it is a simple agreement between two people and at other times whole departments get into controversies with each other that must be resolved.

Successful negotiation in the workplace should get mutually agreed to results and enhance the relationships between the individuals/groups involved.  It should result in a win/win for all – plus for the company, its stakeholders and stockholders.

Thus persuasion, not commands, are the manner in which the best of negotiation takes place.

This course explores areas and types of negotiation commonly encountered in a business setting.  We look at the strategies for both negative and positive forms of negotiation and learn how to negotiate in a positive and successful manner for all involved.  Finally, we will end with some best practices tips.

Whether a CFO, accountant or accounts receivable clerk, this course will help you enhance your skills in working cooperatively and successfully with others.

Who this course is for:
  • Anyone interested in management, human resources or related fields.
Course content
Expand all 13 lectures 01:26:25
+ Introduction
10 lectures 01:26:21
Understanding the Elements of Negotiation
09:27
Saying NO To Negotiation
04:03
Setting The Stage: Pre-Negotion Planning
11:52
Emotional and Psychological Aspects to Consider
07:52
Frames and Positions
09:59
Useful Tactics for Distributive Bargaining
05:06
Integrative or Principled Negotiation: Getting to YES
18:51
Best Practices in Negotiation
01:25
+ Supporting Materials
3 lectures 00:04
Slides: Workplace Negotiation and Persuasion
00:01
Workplace Negotiation and Persuasion Glossary/Index
00:01
BONUS: The History of Management and Negotiation Styles
00:02
+ Review and Test
0 lectures 00:00

Review Questions: Effective Workplace Negotiation and Persuasion

Review Questions
3 questions

Final Exam: Effective Workplace Negotiation and Persuasion

Final Exam
5 questions