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BusinessBusiness Analytics & IntelligencePoint of Sale

Point of Sale (POS) 101

Important things to know before developing any Point of Sale software product for commercial use. It all starts here.
Rating: 4.1 out of 54.1 (29 ratings)
561 students
Created by Gopalakrishnan Veilumuthusamy
Last updated 8/2020
English
English

What you'll learn

  • What is Point of Sale POS? Where is it used?
  • Various Stakeholders of POS.
  • What data is collected at POS System?
  • How to take Advantage of POS Data to enhance the Customer Experience
  • How the data gets processed in Machine Learning, Data Science, Business Analytics
  • Converting Point of Sale System Data into Actionable Insights

Requirements

  • Willingness to learn
  • 41 Minutes of your time
  • And that's it. You are all set to Enroll now

Description

World is progressing fast towards Data Analytics, Data Science and Machine Learning. It all starts with Data. The Data that gets collected at the Point of Sale (POS). This Point of Sale (POS) 101 course will help you to understand the Basics of POS, like What is POS?, How is POS Data collected with Point of Sale System?, How this data is processed at POS System? and How it is used by various businesses across the globe?

You would have experienced at-least one of the following situations in the recent times:

1. You might have received an instant discount to your final bill during checkout at your favorite Retail store, when you swiped your store membership card.

2. You would have seen a list of recommended products on the Amazon website, based on your previous interactions at Amazon.

3. You would have received your refund automatically to your card at your Gas station, when you had pumped less fuel than what you paid for.

These are all nothing but experiences at Point of Sale (POS). Point of Sale (POS) is the place at which the actual sales happen to the customer. It is also the place where the data is collected and actionable insights are delivered to the customer. Point of Sale (POS) is applicable anywhere. Be it Movie theaters, Restaurants, Hospitals, Airlines, Omnichannel Retail and the list goes on and on. Based on your previous interactions with their businesses, useful actions are taken by their system. Leading firms process this data using sophisticated technologies to offer Personalized Coupons, Reminders or even to create a Personalized Website like your Udemy Student landing page- All these are done to enhance the customer experience.

Welcome to this fun filled learning course on POS.

Who this course is for:

  • Point of Sale system developers
  • Data science students
  • Analytics enthusiasts
  • Retail industry executives
  • Customer service agents
  • Digital marketing team

Instructor

Gopalakrishnan Veilumuthusamy
Founder and CEO of Global Operational Excellence Solutions
Gopalakrishnan Veilumuthusamy
  • 3.9 Instructor Rating
  • 351 Reviews
  • 2,689 Students
  • 5 Courses

Mr. Veilumuthusamy Gopalakrishnan is a Supply Chain Management consultant and Corporate trainer who has conducted over 1000 Hours corporate training's in 12 countries for over 10000 working professionals across the globe. He has received a Certificate from the Government of USA, SIGNED BY THE HONORABLE PRESIDENT OF THE USA, for successfully completing the Prestigious Fulbright program at Cornell University in USA. In his 15+ years of teaching and consulting experience, he has been offering SCM consulting and Corporate training services to various organizations which include Fortune 500 companies, Non-Profit Organizations and Micro Small and Medium Scale companies in Emerging Economies.

He is also the Founder & CEO of Global Operational Excellence Solutions (GOPS). The objective of GOPS is to provide world class corporate training and consultancy services to Professionals and Students, and to share his rich international Supply chain Consulting experience and Global best practices with the working professionals, thereby improving their overall performance for a better corporate growth. Better Industrial growth translates to better economic growth.

Gopalakrishnan is a humble, down to earth and easily approachable person. He is a person with a good sense of Humor. He is married and has a son. He is a marathon runner and has participated in several marathon events across the globe. He has a Bachelors degree in Mechanical engineering, MBA in Supply chain from Anna University, India and Strategic Business Management Certificate from Cornell University, USA. He was a University Top rank holder and a Gold medalist.

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