Point of Sale (POS) 101

Important things to know before developing any Point of Sale software product for commercial use. It all starts here.
Free tutorial
Rating: 4.1 out of 5 (47 ratings)
1,262 students
41min of on-demand video

What is Point of Sale POS? Where is it used?
Various Stakeholders of POS.
What data is collected at POS System?
How to take Advantage of POS Data to enhance the Customer Experience
How the data gets processed in Machine Learning, Data Science, Business Analytics
Converting Point of Sale System Data into Actionable Insights


  • Willingness to learn
  • 41 Minutes of your time
  • And that's it. You are all set to Enroll now


World is progressing fast towards Data Analytics, Data Science and Machine Learning. It all starts with Data. The Data that gets collected at the Point of Sale (POS). This Point of Sale (POS) 101 course will help you to understand the Basics of POS, like What is POS?, How is POS Data collected with Point of Sale System?, How this data is processed at POS System? and How it is used by various businesses across the globe?

You would have experienced at-least one of the following situations in the recent times:

1. You might have received an instant discount to your final bill during checkout at your favorite Retail store, when you swiped your store membership card.

2. You would have seen a list of recommended products on the Amazon website, based on your previous interactions at Amazon.

3. You would have received your refund automatically to your card at your Gas station, when you had pumped less fuel than what you paid for.

These are all nothing but experiences at Point of Sale (POS). Point of Sale (POS) is the place at which the actual sales happen to the customer. It is also the place where the data is collected and actionable insights are delivered to the customer. Point of Sale (POS) is applicable anywhere. Be it Movie theaters, Restaurants, Hospitals, Airlines, Omnichannel Retail and the list goes on and on. Based on your previous interactions with their businesses, useful actions are taken by their system. Leading firms process this data using sophisticated technologies to offer Personalized Coupons, Reminders or even to create a Personalized Website like your Udemy Student landing page- All these are done to enhance the customer experience.

Welcome to this fun filled learning course on POS.

Who this course is for:

  • Point of Sale system developers
  • Data science students
  • Analytics enthusiasts
  • Retail industry executives
  • Customer service agents
  • Digital marketing team


Founder and CEO of Global Operational Excellence Solutions
Gopalakrishnan Veilumuthusamy
  • 4.3 Instructor Rating
  • 2,198 Reviews
  • 9,206 Students
  • 6 Courses

I am a Management Expert and a Sustainability consultant with 16+ Years of Rich experience in 15 countries. My career has been centered around Socio economic value creation, Safety, Environment and Efficiency improvement in Asia and Africa. My expertise includes: Sustainable Development Goals (SDG's), Environmental Management, ESG, Socio-economic initiatives management, Employee safety, Ethics and Corporate Governance. In march 2021, I was awarded a Positive Change Ambassador Badge from Rotterdam school of Management, Erasmus University.

I am also the Founder & CEO of Global Operational Excellence Solutions (GOPS). The Purpose of GOPS is to play my tiny little role in our planets journey towards achieving UN Sustainable Development Goals.

I am a humble, down to earth and an easily approachable person with a good sense of Humor. I am married and we are blessed with a son. I am also a marathon runner and I have participated in several marathon events across the globe. I have a Bachelors degree in Mechanical engineering, MBA in Supply chain from Anna University, India and a Hubert Humphrey fellowship Certificate from Cornell University, USA.

Top companies trust Udemy

Get your team access to Udemy's top 25,000+ courses