
Understand the Meaning of Point of Sale, with Examples. Learn about the Modern POS systems.
What is POS data. What are the Hardware and Software Choices for a POS System. How is it generated and Shared.
What is an Insight. What is an Actionable Insight. How are these Insights used.
How are businesses enhancing the Customer Experience using POS data. Learn how Retail Merchandising is improved using Actionable Insights. And some examples of Enhancing Customer Experience.
What are the common challenges at Point of Sale.
Lets look at an advanced retailing concept
World is progressing fast towards Data Analytics, Data Science and Machine Learning. It all starts with Data. The Data that gets collected at the Point of Sale (POS). This Point of Sale (POS) 101 course will help you to understand the Basics of POS, like What is POS?, How is POS Data collected with Point of Sale System?, How this data is processed at POS System? and How it is used by various businesses across the globe?
You would have experienced at-least one of the following situations in the recent times:
1. You might have received an instant discount to your final bill during checkout at your favorite Retail store, when you swiped your store membership card.
2. You would have seen a list of recommended products on the Amazon website, based on your previous interactions at Amazon.
3. You would have received your refund automatically to your card at your Gas station, when you had pumped less fuel than what you paid for.
These are all nothing but experiences at Point of Sale (POS). Point of Sale (POS) is the place at which the actual sales happen to the customer. It is also the place where the data is collected and actionable insights are delivered to the customer. Point of Sale (POS) is applicable anywhere. Be it Movie theaters, Restaurants, Hospitals, Airlines, Omnichannel Retail and the list goes on and on. Based on your previous interactions with their businesses, useful actions are taken by their system. Leading firms process this data using sophisticated technologies to offer Personalized Coupons, Reminders or even to create a Personalized Website like your Udemy Student landing page- All these are done to enhance the customer experience.
Welcome to this fun filled learning course on POS.