PM - How to Write a Great Stakeholder Management Plan
What you'll learn
- Overview of PM’s responsibilities
- Project management process overview
- What is a Stakeholder Management Plan?
- Stakeholder Management Plan layout:
- Stakeholder identification
- Stakeholder analysis:
- Mendelow’s matrix
- Stakeholder categorization
- Stakeholder register
- Stakeholder communications
- Knowledge of Project Management
This course is a result of 25 years of consulting project and portfolio management experience, including managing all types of project stakeholders, from junior team members to the C-level executives. We will start this course with a brief overview of the project manager’s responsibilities and the role of the stakeholder management plan in the overall project plan. We will then focus on stakeholder management and its four pillars: identifying stakeholders, planning stakeholder engagement, managing stakeholder engagement and monitoring stakeholder engagement.
Also, the course will discuss how to identify project stakeholders and how to analyze them in order to identify the most important stakeholder groups based on their power and overall interest in the project using Mendelow’s matrix.
We will then focus on different types of management and communications with the four different groups of stakeholders including high power-high interest, high power-low interest, low power-high interest and low power-low interest ones. The course will also discuss the types of questions that could be asked during your project team discussions dedicated to stakeholder categorization.
Finally, we will discuss the step-by-step creation of the stakeholder register based on the examples from a real-life project the author of this course has managed in the past. The steps will include: the creation of the initial table, identifying the management strategies and translating these strategies into actual actions (e.g. include in the Meeting Minutes list, send status reports, invite to project meetings etc.)
Who this course is for:
- You are a project manager who runs medium to large-size projects
- You are a business analyst who is responsible for interactions with stakeholders on medium or large-size projects
- You are a technical resource who is planning on participating in a project
An internationally acclaimed expert and speaker in the areas of project and portfolio management, scope definition, process improvement and corporate training. Jamal has done work for both private-sector companies and government organizations in Canada, US, Asia, Europe and Middle East. With more than 20 years of experience in management and troubled project recovery of large enterprise, IT and software development projects in banking, finance, retail, e-commerce, oil and gas, software and many other industries.