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Planning Quality Management (PMI - PMP)
Rating: 4.5 out of 5(105 ratings)
7,809 students
Created bySorin Dumitrascu
Last updated 11/2025
English

What you'll learn

  • Recognize aspects of managing project quality
  • Match quality management concepts with examples
  • Recognize the relationship between the three Project Quality Management processes
  • Identify inputs of the Plan Quality Management process
  • Recognize the tools and techniques you can use to plan project quality management
  • Categorize examples of costs of quality
  • Describe how to perform a cost-benefit analysis
  • Identify the outputs of the Plan Quality Management process
  • Identify elements to include in a quality management plan
  • Demonstrate your understanding of the Plan Quality Management process

Explore related topics

Course content

1 section • 29 lectures • 2h 20m total length

  • A day in the life of a project manager3:52

    A day in the life of a project manager

  • Course Choice, Skill Development and Prior Knowledge
  • Course Overview1:37

    In this course, you'll learn about the project quality management knowledge area and the plan quality management process.

  • Effective Learning7:04

    Effective Learning

  • FAQs1:02

    FAQs

  • Program Overview (I)9:21

    The Project Management Professional Certification Course (PMI-PMP) includes a number of 28 sections covering the most relevant information in the Project Management Body of Knowledge (PMBOK6) developed by the Project Management Institute (PMI).

  • Program Overview (II)11:08

    The Project Management Professional Certification Course (PMI-PMP) includes a number of 28 sections covering the most relevant information in the Project Management Body of Knowledge (PMBOK6) developed by the Project Management Institute (PMI).

  • Project Management Process Group and Knowledge Area Mapping0:12

    Project Management Process Group and Knowledge Area Mapping

  • Quality Management Overview8:33

    After completing this topic, you should be able to recognize aspects of managing project quality.

  • The Science of Better Learning5:14

    The Science of Better Learning

  • Project Quality Management Overview0:33

    Project Quality Management Overview

  • Quality, Grade, Precision, and Accuracy6:02

    After completing this topic, you should be able to match quality management concepts with examples

  • The Project Quality Management Processes6:44

    After completing this topic, you should be able to recognize the relationship between the three Project Quality Management processes

  • Major Project Quality Management Process Interrelations0:29

    Major Project Quality Management Process Interrelations

  • Plan Quality Management: Inputs, Tools & Techniques, and Outputs0:19

    Plan Quality Management: Inputs, Tools & Techniques, and Outputs

  • Inputs of Plan Quality Management8:08

    After completing this topic, you should be able to identify inputs of the Plan Quality Management process

  • Plan Quality Management Tools and Techniques5:13

    After completing this topic, you should be able to recognize the tools and techniques you can use to plan project quality management

  • Cost of Quality4:51

    After completing this topic, you should be able to categorize examples of costs of quality

  • Cost of Quality Diagram0:12

    Cost of Quality Diagram

  • Cost-Benefit Analysis7:10

    After completing this topic, you should be able to describe how to perform a cost-benefit analysis

  • The SIPOC Model

    The SIPOC Model

  • Outputs of Plan Quality Management3:30

    After completing this topic, you should be able to identify the outputs of the Plan Quality Management process

  • The Quality Management Plan7:14

    After completing this topic, you should be able to identify elements to include in a quality management plan

  • Concepts, Insights and Inquiries
  • Exercise: Planning Quality Management (I)9:04

    After completing this topic, you should be able to demonstrate your understanding of the Plan Quality Management process

  • Exercise: Planning Quality Management (II)9:46

    After completing this topic, you should be able to demonstrate your understanding of the Plan Quality Management process

  • Practical Activity: Quality Management Plan (QMP)
  • Planning Quality Management (PMI - PMP)
  • Planning Quality Management (PMI - PMP)
  • PMI Certification Info0:03

    PMI Certification Info

  • Planning Quality Management (PMI - PMP)1:28

    In this course, you'll learn about the project quality management knowledge area and the plan quality management process.

  • Takeaways, Practical Applications and Endorsements
  • PMI PMP Exam Outline3:07

    PMI PMP Exam Outline

  • Ready to ace the PMI-PMP Exam?0:23

    After completing the Project Management Professional Certification Program (PMP), take your preparation to the next level with the Test Prep: Project Management Professional: PMI - PMP Exam Mastery.

    Dive deep into key topics, practice with real exam scenarios, and ensure you're fully equipped to conquer the PMI exams with confidence.

  • Applied Knowledge is the Real Power17:45

    You think knowing stuff changes the game? You think sitting in a library, stacking up facts like you’re building a Jenga tower, is gonna make you a winner? Man, that’s cute. But life ain't a trivia night. Information alone? It’s worthless. It’s like having a Lamborghini in your garage but you never learned how to drive. You just sit in it, making engine noises. Vroom vroom. People walk by, they see the car, but they also see you ain't going nowhere. You got all this knowledge, all these textbooks, but when life throws a punch, you’re still looking up the definition of "duck." It’s what you *do* with that information that actually matters. Don't be the person with the shiny car and no keys.

Requirements

  • No special requirements or prerequisites are needed to take this course, but some extra reading about projects, project management, project life cycle, organizational project management, project scope, project schedule, project costs, project quality, project human resources and project communications will help.
  • Part of the Project Management Professional Certification Course (PMI-PMP)

Description

The Planning Quality Management (PMI - PMP) is course 14 of 28 of the Project Management Professional Certification Program (PMI-PMP).

In today's competitive world, customer satisfaction is paramount. It's so important that meeting customer expectations is how we define quality. So the quality of a product isn't about being 100% defect free or whether you think it's perfect.

It's about whether the customer will be happy with it as it is. In this course, you'll learn about the project quality management knowledge area and the plan quality management process.

1. Quality Management Overview
2. Quality, Grade, Precision, and Accuracy
3. The Project Quality Management Processes
4. Inputs of Plan Quality Management
5. Plan Quality Management Tools and Techniques
6. Cost of Quality
7. Cost-Benefit Analysis
8. Outputs of Plan Quality Management
9. The Quality Management Plan
10. Exercise: Planning Quality Management

Quality management isn't just about standards and audits; it's about aligning your project's deliverables with the needs and desires of the customer. In the Plan Quality Management process, you'll identify these key expectations, develop strategies to meet or exceed them, and design ways to measure your success throughout the project. This ensures that the final product or service truly delivers the value your customer is seeking.

That’s it! Now go ahead and push that “Take this course” button, and see you on the inside!

Who this course is for:

  • Leaders, managers, entrepreneurs, professionals and project workers with or without formal project management training will improve project management skills and knowledge and will be ready to stand for formal certification.

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