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Plan and Manage Communications (PMI - PMP)
Rating: 3.9 out of 5(57 ratings)
9,382 students
Created bySorin Dumitrascu
Last updated 11/2025
English

What you'll learn

  • Identify guidelines for planning an appropriate approach to project communications management
  • Identify the inputs to the Plan Communications Management process
  • Identify the types of information that will help you when performing a communication requirements analysis
  • Calculate the potential number of communication channels for a project, given the number of stakeholders involved
  • Identify elements of communication models
  • Recognize the factors to consider when planning communication technologies
  • Recognize examples of information contained in a communications management plan
  • Identify the inputs to the Manage Communications process
  • Identify the tools and techniques of the Manage Communications process
  • Recognize examples of outputs of the Manage Communications process
  • Demonstrate your understanding of the Plan Communications Management and Manage Communications processes

Explore related topics

Course content

1 section • 30 lectures • 2h 38m total length

  • A day in the life of a project manager3:52

    A day in the life of a project manager

  • Course Choice, Skill Development and Prior Knowledge
  • Course Overview1:49

    In this course, you'll learn how to create a communications management plan. And then how to manage the flow of information in accordance with the plan.

  • Effective Learning7:04

    Effective Learning

  • FAQs1:02

    FAQs

  • Program Overview (I)9:21

    The Project Management Professional Certification Course (PMI-PMP) includes a number of 28 sections covering the most relevant information in the Project Management Body of Knowledge (PMBOK6) developed by the Project Management Institute (PMI).

  • Program Overview (II)11:08

    The Project Management Professional Certification Course (PMI-PMP) includes a number of 28 sections covering the most relevant information in the Project Management Body of Knowledge (PMBOK6) developed by the Project Management Institute (PMI).

  • Project Management Process Group and Knowledge Area Mapping0:12

    Project Management Process Group and Knowledge Area Mapping

  • Project Communications Overview7:43

    After completing this topic, you should be able to identify guidelines for planning an appropriate approach to project communications management

  • The Science of Better Learning5:14

    The Science of Better Learning

  • Project Communications Diagram0:18

    Project Communications Diagram

  • Plan Communications Management: Inputs, Tools & Techniques, and Outputs0:12

    Plan Communications Management: Inputs, Tools & Techniques, and Outputs

  • Inputs to Plan Communications Management7:13

    After completing this topic, you should be able to identify the inputs to the Plan Communications Management process

  • Communication Requirements Analysis8:14

    After completing this topic, you should be able to identify the types of information that will help you when performing a communication requirements analysis

  • Communication Channels7:23

    After completing this topic, you should be able to calculate the potential number of communication channels for a project, given the number of stakeholders involved

  • Communication Models3:59

    After completing this topic, you should be able to identify elements of communication models

  • Communication Methods and Technologies7:03

    After completing this topic, you should be able to recognize the factors to consider when planning communication technologies

  • Overcoming Communication Barriers and Conflict Resolution9:01

    Effective communication stands at the core of every successful project, yet numerous barriers can weaken the flow of information and create misunderstandings between stakeholders. These barriers frequently arise from cultural nuances, technological disruptions, or deeply rooted personal differences among team members. Recognizing these hurdles is not just about avoiding frustration and delays. It is also about laying a stable foundation that supports clarity, transparency, and collaboration. A communication plan that addresses potential roadblocks can help reduce misinterpretations, minimize rework, and foster an environment of respect where questions and feedback flow smoothly. This practice leads to stronger relationships between managers, team members, sponsors, and other interested parties, paving the way for projects to stay on track and achieve the intended objectives without unnecessary stress or confusion.

  • Concepts, Insights and Inquiries
  • Outputs of Plan Communications Management4:41

    After completing this topic, you should be able to recognize examples of information contained in a communications management plan

  • Communication Model for Cross-Cultural Communication0:14

    Communication Model for Cross-Cultural Communication

  • Manage Communications: Inputs, Tools & Techniques, and Outputs0:16

    Manage Communications: Inputs, Tools & Techniques, and Outputs

  • Inputs to Manage Communications5:39

    After completing this topic, you should be able to identify the inputs to the Manage Communications process

  • Tools and Techniques of Manage Communications4:03

    After completing this topic, you should be able to identify the tools and techniques of the Manage Communications process

  • Outputs of Manage Communications4:21

    After completing this topic, you should be able to recognize examples of outputs of the Manage Communications process

  • Exercise: Plan and Manage Project Communications (I)12:46

    After completing this topic, you should be able to demonstrate your understanding of the Plan Communications Management and Manage Communications processes

  • Exercise: Plan and Manage Project Communications (II)12:30

    After completing this topic, you should be able to demonstrate your understanding of the Plan Communications Management and Manage Communications processes

  • Practical Activity: Communication Management
  • Plan and Manage Communications (PMI - PMP)
  • Plan and Manage Communications (PMI - PMP)
  • PMI Certification Info0:03

    PMI Certification Info

  • Plan and Manage Communications (PMI - PMP)1:43

    In this course, you'll learn how to create a communications management plan. And then how to manage the flow of information in accordance with the plan.

  • Takeaways, Practical Applications and Endorsements
  • PMI PMP Exam Outline3:07

    PMI PMP Exam Outline

  • Ready to ace the PMI-PMP Exam?0:23

    After completing the Project Management Professional Certification Program (PMP), take your preparation to the next level with the Test Prep: Project Management Professional: PMI - PMP Exam Mastery.

    Dive deep into key topics, practice with real exam scenarios, and ensure you're fully equipped to conquer the PMI exams with confidence.

  • Applied Knowledge is the Real Power17:45

    You think knowing stuff changes the game? You think sitting in a library, stacking up facts like you’re building a Jenga tower, is gonna make you a winner? Man, that’s cute. But life ain't a trivia night. Information alone? It’s worthless. It’s like having a Lamborghini in your garage but you never learned how to drive. You just sit in it, making engine noises. Vroom vroom. People walk by, they see the car, but they also see you ain't going nowhere. You got all this knowledge, all these textbooks, but when life throws a punch, you’re still looking up the definition of "duck." It’s what you *do* with that information that actually matters. Don't be the person with the shiny car and no keys.

Requirements

  • No special requirements or prerequisites are needed to take this course, but some extra reading about projects, project management, project life cycle, organizational project management, project scope, project schedule, project costs, project quality, project human resources and project communications will help.
  • Part of the Project Management Professional Certification Course (PMI-PMP)

Description

Plan and Manage Communications is a powerful step toward improving your project management game. Every project calls on a project manager to be a builder of bridges between teams, clients, and other interested parties. The strongest tool to make that happen is clear, intentional communication. This course dives into everything from determining communication requirements to choosing the right channels, resolving conflicts, and effectively distributing updates.

Expect a hands-on approach with practical frameworks you can use immediately, including how to align communications with each audience, manage real-world challenges, and benefit from constructive feedback loops. The entire process is designed to help you keep projects on track, inspire trust in your leadership, and see measurable outcomes in both team performance and project results.

Learners will explore core topics like communication requirements analysis, channels, methods, and models, then apply this knowledge through a guided exercise on planning and managing project communications. Because every organization is unique, you will also learn how to adapt your approach based on stakeholder expectations, cultural nuances, and technological constraints.

By the end, you will have the confidence to lead more cohesive teams and ensure that every stakeholder stays informed, engaged, and committed. It is not about theory alone—each lesson offers real-world tips that you can put into practice right away. Tap into this proven roadmap for building stronger connections, and elevate your project outcomes by clicking that “Take this course” button now.

Why Take This Course?
Communication is the core of every successful project. It helps you guide teams, coordinate resources, and manage expectations. Become a true bridge builder by learning how to plan and manage the flow of information so that all stakeholders stay aligned and projects progress smoothly.

What You Will Learn

  • How to analyze and define your communication requirements

  • Selecting the most effective communication channels, methods, and technologies

  • Creating a thorough communications management plan

  • Managing day-to-day communications in line with the plan

  • Addressing conflict and leveraging feedback for continuous improvement

  • Customizing your communication style for different audiences

What Makes This Course Different

  • Practical Frameworks: Gain step-by-step tools you can apply right away

  • Real-World Focus: Study relevant examples and practice with hands-on exercises

  • Career Boost: Enhance your project results and build trust among clients, team members, and stakeholders

Ready to Elevate Your Project Success?
Click “Take this course” to join today. Start building the communication skills that drive real progress and earn the respect of everyone involved in your projects.

Who this course is for:

  • Leaders, managers, entrepreneurs, professionals and project workers with or without formal project management training will improve project management skills and knowledge and will be ready to stand for formal certification.

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