
Why a company needs a performance management process
Role allocation: what is the responsibility of managers and what is the responsibility of HR?
Modern approaches to Performance Management
Linking performance management to the company's strategy
The essence of the performance agreement
Position Profile
OKR
Goal setting
Cascading of objectives
Identifying required skills
Behavioural competencies
Employee development plan
Why feedback is important
A model for providing feedback
Requirements for effective feedback
Criteria for effective feedback
Employee appraisal and development plans
Possible problems in the employee's performance
Regular 1:1's and the supervisor's resource
How to have difficult conversations with an employee
Why an employee's motivation has dropped
How coaching works
Coaching as part of management
Delegation
What you can automate
Overview of automation tools
Example of PeopleForce based automation
AI solutions
Assessing results based on responsibilities
MBO-based results assessment
Evaluation of results based on KPIs
Evaluation of results based on compliance with standards
Outcome assessment based on critical incidents
Evaluation of employee results based on job analysis
Development of a competence profile or competence model
Organising a 180 degree competency assessment (supervisor and employee)
Organising a 360-degree assessment
Conducting interviews on the employee's competences
Organisation of an assessment centre
Performance Review Questionnaire Template
Database of questions for the Review
Linking goal setting, feedback and Performance Review
Performance review questionnaire for employees on the quality of the meeting with the manager
Template of an ideal manager-employee meeting for Performance Review
Supervisor's self-questionnaire following the review meeting
Linking Review and Completion of Employee Development Plan
Salary review
Incentive payment
Decision on promotion
Review of job responsibilities
Inclusion in the talent pool
Development plan
Transfer on probation (performance improvement plan)
Dismissal of an employee
Explore how the 360 method applies to employee evaluation and its role in performance management, using multi-source feedback to enhance development.
Design a comprehensive employee evaluation questionnaire using the 360 method to gather multi-faceted feedback for performance management.
Distribute the 360-degree questionnaire to collect multi-source feedback for performance management. Leverage insights for OKRs, feedback, and AI-enabled improvement strategies.
Connect 360 assessments with other functions to strengthen performance management through integrated feedback, alignment with OKRs, and AI-driven insights.
Learn to design a 360-degree assessment using Google Forms, including choosing universal vs individual forms, building questions with rating scales, collecting responses in Sheets, and generating reports with basic analytics.
Learn how AI enables real-time performance monitoring and data analysis, using tools like TerraMind, Skilla HR, and Mesh to provide nudges, coaching, and insights for continuous improvement.
Artificial intelligence enhances one-on-one meetings in performance management by generating discussion points and analyzing performance metrics. It automates synthesis of feedback, tone analysis, and progress tracking toward goals and OKRs.
Explore how artificial intelligence personalizes employee development plans and career tracks in performance management by analyzing data, matching skills to roles, and forecasting future needs.
Explore okr basics, including planning cycles, goal setting formats, and goal synchronization, plus the four disciplines of execution, leading and lagging metrics, and scoring dashboards for weekly okr meetings.
Learn how to launch OKRs in your company by training leaders and employees, defining the first OKRs in a collaborative meeting, and applying the three laws of effectiveness.
Explore OKR automation tools and the performance module, featuring pulse surveys, one-on-ones, and OKR creation with Jira integration, plus pricing and multilingual support.
Link the OKR system with performance reviews, 360-degree assessments, rewards, and training and development. Evaluate rating, visual, and descriptive forms and their impact on compensation and development plans.
Learn what key performance indicators (KPIs) are and how they support performance management, including alignment with OKRs, feedback, and AI insights.
Identify and map the organization's critical success factors to focus daily efforts, align with strategy, and guide KPI design and balanced scorecard coverage.
Learn to sell and promote KPI changes across employees, managers, and tops by leveraging Kotter's eight steps, three laws of efficiency, emotional drivers, and future-oriented language.
Learn to define and record key performance indicators by breaking down critical success factors into components, mapping them to the balanced scorecard, and storing them in a performance indicators database.
Learn to visually display and track KPIs using Stephen Few's best practices, with dashboards and reporting hierarchies for staff, management, and executives.
Explore a three-stage process for developing and using KPIs via seven cornerstone stones, from staff partnership to measuring only what matters and linking to critical success factors and OKRs.
Uncover common performance measurement myths that derail KPI systems and learn to align indicators with critical success factors, avoiding the dark side of metrics.
Learn how people analytics turns HR data into decision-making power for performance management, addressing attrition, engagement, and ROI with data-driven metrics, surveys, and predictive insights.
Explore employee lifetime value (ELV), how to calculate it, and use it to assess human capital ROI. Learn to boost ELV through activation, CAMS metrics, and workforce segmentation for decisions.
Explore the employee journey map from attraction to attrition, visualize milestones and touchpoints, collect data via surveys, and increase employee lifetime value through activation and feedback.
Explore the talent acquisition system and recruitment analytics to measure the recruiting funnel, hiring costs, and conversion rates with dashboards for data-driven improvements.
Learn to analyze employee performance using ABC, activation, and NAV; assess engagement data with surveys, build models, and link outcomes to business results.
Learn to analyze turnover and retention with a focus on loyalty and commitment, using multivariate insights, segmentation, and targeted interventions to reduce attrition.
Learn to design and analyze surveys to identify key drivers of performance and engagement, quantify correlations with KPIs using Excel and regression analysis, and select impactful actions.
Master multivariate regression in Excel to analyze how leadership and resources influence engagement and build models for predicting performance. Interpret statistics like r-squared, anova, and coefficients to guide HR decisions.
Forecast HR performance using trend lines and predictive analytics, design experiments with control groups, and apply Delphi, nominal group, crowdsourcing, and AI to guide actions.
Identify barriers to feedback, such as insufficient support, false beliefs, excessive stress, and lack of skills. Learn to initiate upward, peer, and bottom-up feedback and transform beliefs to improve performance.
Learn to separate feedback from formal performance reviews and implement regular daily coaching using the COIN model (connection, observation, impact, next steps) and six steps.
Learn how executives launch company-wide feedback by implementing a six-step model and structured one-on-ones to accelerate information flow and model feedback for the organization.
Master feedback life hacks to tailor tips for personality types, apply the coin model, and learn to shift from micromanagement to six-level delegation using situational leadership.
Explore how to design and implement employee recognition programs that boost motivation and engagement through timely, peer-to-peer feedback, company values, and gamified rewards.
Introducing the Performance Management: Enhancing Employee Performance and Motivation course—an in-depth program designed to equip HR professionals and managers with the tools and strategies necessary to implement effective performance management systems. This course focuses on modern methodologies, including the Objectives and Key Results (OKR) framework, to align individual performance with organizational goals, fostering a culture of continuous improvement and engagement.
Course Highlights:
• Foundations of Performance Management: Understand the critical role of performance management in driving organizational success and how it serves as a strategic tool for aligning employee objectives with company goals.
• Goal Setting with OKR Methodology: Learn to set clear, measurable objectives using the OKR framework, ensuring that all team members are working towards common, strategic outcomes.
• Continuous Feedback and Coaching: Develop skills to provide constructive feedback and conduct regular one-on-one meetings, fostering an environment of open communication and ongoing development.
• Performance Evaluation Techniques: Explore various methods for assessing employee performance, including competency evaluations, 360-degree feedback, and the use of Key Performance Indicators (KPIs).
• Automation and AI in Performance Management: Discover tools and technologies that can streamline performance management processes, from goal tracking to performance reviews, enhancing efficiency and accuracy.
Course Structure:
The program comprises 8 comprehensive sessions, each focusing on a pivotal aspect of performance management. Sessions are released weekly, allowing participants to progressively build their expertise. Each session includes recorded classes, practical assignments, and personalized feedback to ensure the application of learned concepts.
Detailed Modules:
1. Introduction to Performance Management
• The strategic importance of performance management
• Roles and responsibilities of HR and managers
• Modern approaches and best practices
2. Goal Setting with OKR
• Developing effective performance agreements
• Crafting position profiles and defining key responsibilities
• Implementing and cascading OKRs throughout the organization
3. Continuous Feedback and Coaching
• The significance of regular feedback
• Models and criteria for effective feedback delivery
• Conducting productive one-on-one meetings
• Addressing performance issues and employee motivation
4. Automation and AI Tools
• Identifying performance management processes suitable for automation
• Overview of performance management software solutions
• Case study: Implementing automation with platforms like PeopleForce
• Exploring AI-driven tools for performance analysis
5. Evaluating Employee Performance
• Assessing results based on job responsibilities
• Utilizing Management by Objectives (MBO) and KPIs
• Analyzing compliance with standards and critical incident evaluations
6. Assessing Competencies
• Developing competency profiles and models
• Implementing 180-degree and 360-degree feedback systems
• Conducting competency-based interviews and assessment centers
7. Conducting Performance Reviews
• Designing performance review templates and questionnaires
• Integrating goal setting, feedback, and performance evaluations
• Training managers to conduct effective performance review meetings
8. Linking Performance to Rewards and Development
• Connecting performance outcomes to compensation and career progression
• Developing personalized employee development plans
• Implementing performance improvement plans for underperforming employees
Why Choose This Course?
• Expert Instruction: Learn from seasoned HR professional Mike Pritula, who brings extensive experience in performance management and employee development.
• Practical Application: Engage in real-world assignments and case studies designed to translate theory into actionable strategies within your organization.
• Flexible Learning: Access recorded lessons and complete assignments at your own pace, with new content released weekly to maintain a structured learning path.
• Certification: Upon successful completion, receive a diploma that validates your expertise in performance management, enhancing your professional credentials.
This course contains the use of artificial intelligence. It ensures cutting-edge insights and the latest practices.
This course contains a promotion.
Enroll Today:
Elevate your performance management skills and drive your organization towards success. Join the Performance Management: Enhancing Employee Performance and Motivation course to gain the knowledge and tools necessary to implement effective performance management systems.