Understanding Performance Management as an HR Professional
What you'll learn
- Define and explain the purpose of Performance Management, especially to managers
- Identify the characteristics and key components of an effective Performance Management process
- Explain the various methods used for performance evaluation
- Set goals using the SMART method
- Use techniques on how to give effective feedback and ways to help management do the same
- Help prepare your managers for a formal review
- Explain trends affecting the process
- Begin research on an appropriate Human Resource Information System
- It may be helpful to understand the basics of human resources (but is not necessary).
Learn how to develop and deploy performance management methods for supporting a strong management team, one that openly communicates with its employees and works to maintain a collaborative environment. Performance management is an on-going, significant aspect of the employment cycle. It's essential for human resources to integrate the right feedback guidelines and principles into their organization's culture. This course is designed for HR professionals by an HR professional. It includes a complete overview of the Performance Management process and its overlap with the employment cycle. It also provides a review on setting performance criteria, developing goals and giving effective feedback. Finally, there's a lesson on annual performance reviews and trends. My mission is to help HR professionals succeed and this course will help you understand the performance management process and how you can implement it in support of your organization.
Who this course is for:
- Human Resources Professionals
Christina is an enthusiastic human resources professional with over a decade of experience. She specializes in Learning and Development as the owner of HR Jetpack, providing online training to HR professionals.
Christina began a career with UTC in 2006. She joined Carrier as a Leadership Rotational Program Associate moving across the country with assignments spanning from Labor Relations to Staffing. She placed off the program in Indianapolis as an HR Manager supporting over 250 employees. In 2010, Christina returned to CT as an HR Specialist in Employee Engagement and Diversity and Inclusion. She became an Achieving Competitive Excellence Associate, representing her expertise in lean processing and her passion for utilizing the Continuous Process Improvement philosophy. In 2012, she took on a role at UTC Aerospace Systems as an HR process leader in Performance Management and Diversity and Inclusion. In her most recent role, Christina served as a project manager focusing on change management.
She holds a Bachelor of Arts degree in Political Science from the University of Massachusetts, Amherst. Christina studied in Spain and spent a semester interning at the U.S. State Department. In 2006, she earned an MBA from the Isenberg School of Management at the University of Massachusetts, Amherst. She also holds a SHRM-SCP and SPHR.