Understanding Performance Management as an HR Professional
4.4 (478 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
1,824 students enrolled

Understanding Performance Management as an HR Professional

This course is designed for human resources professionals or those who wish to learn more about performance management.
4.4 (478 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
1,824 students enrolled
Last updated 12/2015
English
English [Auto-generated], German [Auto-generated], 1 more
  • Spanish [Auto-generated]
Price: $99.99
30-Day Money-Back Guarantee
This course includes
  • 1.5 hours on-demand video
  • 1 downloadable resource
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Define and explain the purpose of Performance Management, especially to managers
  • Identify the characteristics and key components of an effective Performance Management process
  • Explain the various methods used for performance evaluation
  • Set goals using the SMART method
  • Use techniques on how to give effective feedback and ways to help management do the same
  • Help prepare your managers for a formal review
  • Explain trends affecting the process
  • Begin research on an appropriate Human Resource Information System
Requirements
  • It may be helpful to understand the basics of human resources (but is not necessary).
Description

Learn how to develop and deploy performance management methods for supporting a strong management team, one that openly communicates with its employees and works to maintain a collaborative environment. Performance management is an on-going, significant aspect of the employment cycle. It's essential for human resources to integrate the right feedback guidelines and principles into their organization's culture. This course is designed for HR professionals by an HR professional. It includes a complete overview of the Performance Management process and its overlap with the employment cycle. It also provides a review on setting performance criteria, developing goals and giving effective feedback. Finally, there's a lesson on annual performance reviews and trends. My mission is to help HR professionals succeed and this course will help you understand the performance management process and how you can implement it in support of your organization.

Who this course is for:
  • Human Resources Professionals
Course content
Expand all 31 lectures 01:17:24
+ Setting The Foundation
5 lectures 18:07

The first lecture will provide a review of course content including objectives.

Preview 01:08

The class begins with defining Performance Management and why it is important.

Preview 02:27

It's essential to understand how Performance Management fits into the employment cycle. The lecture provides a review of how they overlap.

Preview 06:53

A review of formal tools used for managing performance.

Formal Types of Performance Management Systems
05:13

An explanation of HR professionals role in implementing the Performance Management process.

HR's Role Overview
02:26
+ Goal Management
5 lectures 13:51

An overview of the section.

Introduction
00:45

This lecture defines goals, why goal setting is important along with a review of benefits.

Goals Defined
05:59

Instructions on how to best develop goals and the importance of revision.

Development and Revision of Goals
04:31

A review of HRs role in goal management and setting performance criteria.

HR's Role
01:37

A quick summary of key takeaways.

Do's and Don'ts
00:59
+ Effective Feedback
7 lectures 17:45

An overview of the section.

Introduction
00:50

A review of what makes feedback "effective".

Effective Feedback
03:32

This lecture describes types of feedback.

Types of Feedback: Development: Coaching & Mentoring; Recognition; Constructive
06:45

Defines and outlines a process for giving effective feedback.

How To Give Effective Feedback
03:55

Provides tips on how to receive feedback.

Coaching Employees On Receiving Feedback
00:43

A review of HRs role in helping managers provide effective feedback.

HR's Role
01:10

A quick summary of key takeaways.

Do's and Don'ts
00:50
+ Formal Performance Review
6 lectures 12:57

An overview of the section.

Introduction
00:41

What's the difference and what are the high level steps to completing an annual review?

Annual Performance Review vs. Performance Management
04:18

What are some of the major issues with performance reviews?

What Could Go Wrong?
02:54

A brief review of the annual merit increase.

Link to the Rewards Phase
01:51

A review of HRs role in prepping managers for a formal review.

HR's Role
02:26

A quick summary of key takeaways.

Do's and Don'ts
00:47
+ Human Resource Information System Review
4 lectures 05:51

An overview of the section.

Introduction
00:24

A short list of major prominent providers in the industry.

Major HRIS Providers with Performance Management Offering
03:29

A list of important system features to be aware of.

Important Features
01:02

A review of HRs role in selecting a Human Resource Information System.

HR's Role
00:56
+ Conclusion
4 lectures 08:53

An overview of major trends.

Trends
02:21

A quick review of SPMS.

Social Performance Management Systems
02:03
Course Wrap Up
03:56
Conclusion
00:33