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People Management In Real Time, 2025

Name: People Management In Real Time, 2025
Rating: 4.5 (27 reviews)

Practical tools for front-line managers: hiring, setting goals (OKR), coaching, difficult conversations and listening.

Created byJohn Boring

Last updated 7/2025

English

What you'll learn

• Define and build a Hiring Process to Select Great People
• Create the perfect balance of delegating, monitoring and coaching.
• Build confidence in the skills of managing Difficult Conversations.
• Identify your own, “really bad” listening habits.
• Be a better listener in five days with five easy exercises.
• Align Your Team around a compelling Direction and Goals

Course content

7 sections • 40 lectures • 2h 44m total length

Introduction to People Management In Real Time2:19
After this lecture you will understand the structure and content of People Management In Real Time, 2025.

Introduction to Hiring Great People2:05
This lecture is an overview of proven tactics for attracting, evaluating, and selecting top talent.
Defining the Job2:29
This lecture discusses the why and how of Defining the Job and its importance. The Job Definition is used throughout the Hiring Process, so it is a cornerstone for hiring great people.
Sourcing Candidates2:21
This lecture covers the importance of sourcing great candidates if you want to make great hires. Great people and great hires come from having great candidates.
Screening Candidates2:07
This lecture is about the first interview. In this initial interview with the candidate it is short and just to determine if this candidate is worthy of passing on to the rest of the team. Each team obviously discusses and decides who is involved in each round of interviews.
Candidate's Experience3:24
This lecture is all about the impression you and your team are making on the candidate.
On the Phone, On-Line or In Person6:21
This lecture is about the differences and similarities between these different types of Interviewing.
Conducting Interviews6:24
This lecture is about Behavioral Interviewing and lots of questions as Resources.
What's Legal to Ask6:01
This lecture is about those questions that are Legal and/or Illegal to ask candidates in the United States.
Hiring Decisions2:28
This lecture is about making the Hiring Decision as a team. Sometimes this decision is obvious and sometimes it is not.
Conclusion to Hiring Great People1:59
This lecture is a summary and conclusion to Hiring Great People.
Hiring Great People

Introduction to Delegation Coaching2:51
In this lecture, is an overview of Delegation Coaching and what this means.
Five Reasons Why It's Hard to Delegate (Preview)2:40
In this lecture, we examine the five reasons managers most often tell us that they do not delegate work. This list has proven to be surprisingly consistent over time, but see what you think.
What to Delegate3:27
In this lecture, we examine the intersection of important versus urgent work when it comes to Delegation Coaching and the different approaches you'll have to consider.
Using Delegation to Develop People: The First Principle3:04
In this lecture, we will discuss the first principle of using delegation to develop people. That principle is that if an assignment is to be developmental, "it must be something the person is interested in doing."
Using Delegation to Develop People: Coaching Management Approach2:58
In this lecture, a Coaching Management Approach should be considered when a person is very motivated in doing an assignment but not very experienced. Here the behaviors of a "Coaching Approach" to management is more specific.
Using Delegation to Develop People: Empowering Management Approach4:01
In this lecture, an Empowering Management Approach is considered when a person is both very motivated to do an assignment and very experienced and capable. Here the behaviors of an "Empowering Approach" to managing get more specific.
The Coaching Challenge5:05
In this lecture, we consider if you look at your team for an assignment, as often happens in real life, no one is both ready and available. Your decision becomes what type of coaching challenge are you willing to take on. Using Accelerate's Delegation Matrix helps to think this through
Delegation Matrix Coaching Tips (Preview)5:17
In this lecture, you'll get coaching tips based on the delegation matrix. There are tips for when you're delegating into an area of strength, into a learning opportunity, or where you have to keep delegation to a minimum and even for when delegating is a last resort.
Summary and Closing1:15
In this lecture, we summarize the section on Delegation Coaching.
Delegation Coaching

Introduction to Difficult Conversations3:25
In this lecture, we discuss the benefits and necessity of having Difficult Conversations.
Mastering Difficult Conversations10:37
In this lecture, we consider how to deftly handle those Difficult Conversations. This lecture is filled with practical tips and advice for handling these conversations. The LEAD model is used as a four-step structure for guiding you through a Difficult Conversation.
Reasons We Avoid Difficult Conversations (Preview)8:49
In business and in our personal lives the need to have difficult conversations comes up all the time. This is a valuable skill because you’ll never outgrow or get promoted to a position where you don’t have to have difficult conversations.
One Thing Managers Most Often Avoid Discussing1:02
In this lecture we discuss the one thing that Managers most often avoid discussing when having a Difficult Conversation.
Conclusion to Difficult Conversations1:55
In this lecture we wrap up the Section on Difficult Conversations.
Difficult Conversations

Introduction to Respectful Conversations3:13
In this lecture, we look at one of the most critical and important skills in management...Listening.
Really Bad Listening Habits8:00
In this lecture, we will look at some very common, but really bad listening habits. As you review this list; ask yourself, which one of these bad habits do I use? If you only work on that one, it will improve your listening skills and other people will notice.
The Three V's of Communication7:40
In this lecture, we consider the three types of communication going on in any conversation, called the three V’s of communication; they are Verbal, Vocal and Visual. We will discuss what the research says is the most important one to leverage, and it may surprise you.
Becoming a Better Listener in Five Days10:48
In this lecture, we offer up five exercises or practices you can use over a five-day period to improve your listening skills.
Conclusion Respectful Conversations2:07
In this lecture we wrap up the discussion on Respectful Conversations and Active Listening
Respectful Conversations

Introduction to Setting Direction and Goals2:49
This lecture will give you an overview of Setting Direction and Goals.
OKR Background3:12
This lecture is about the history, structure and usage of a goal setting framework called OKRs.
Create a Compelling Direction7:47
This lecture describes how to create a Compelling Direction in your organization.
OKR Framework1:10
This lecture describes the Framework of a typical OKR implementation.
Anatomy of an Objective6:46
This lecture describes in detail, what should be included in Objectives.
Anatomy of a Key Result4:27
This lecture describes in detail, what should be included in Key Results.
Tracking and Monitoring OKRs3:59
This lecture is about ideas and and suggestions for Tracking and Monitoring OKRs.
Performance Reviews and OKRs4:16
This lecture describes how to implement OKRs and Performance Reviews together.
Conclusion to Setting Direction and Goals2:28
In this lecture we wrap up the discussion on Setting Direction and Goals.
Setting Direction and Goals

Requirements

• No requirements for this course, other than the desire to become a successful manager.
• If you are in a management role and want to know more about managing people
• Examples of management experience will be helpful to draw upon.
• Access to a printer could be useful, as you may wish to print some of the Resources.

Description

Are you a front-line manager navigating today’s fast-paced workplace? People Management in Real Time, 2025 equips you with practical strategies and real-world tools to lead confidently—right now.

This updated, 2025 edition includes two powerful new modules on:

Hiring Great People – Proven tactics for attracting, interviewing, and selecting top talent.
Setting Direction & Goals – Learn to align your team, track progress, and boost performance using OKR.

Also refreshed content throughout to reflect current trends in hybrid and remote environments. You'll walk away with actionable skills—not theory—to make an immediate impact.

What You’ll Learn

By the end of this course, you’ll be able to:

Build a repeatable hiring process to bring the right people onboard
Set clear, measurable goals that align with team and company success
Conduct effective one-on-ones, deliver motivating feedback, and coach performance
Manage performance, morale, and motivation in any environment

Who This Course Is For

New and Experienced Managers
Team Leaders who are overseeing hybrid or remote teams
Individual contributors stepping into people management roles
Small-business owners wanting to build a stronger team culture

Why This Course Stands Out

A focused, outcome-based approach—no fluff, no filler
Practical tools that are tested in and adapted for today’s work realities
Useful tools, real-world examples and useful, downloadable resources
Immediate applicability, things you can do from from day one

Course Content

Hiring Great People How to, from crafting job specs to structured interviewing
Delegation Coaching & Feedback How to delegate and coach people
Mastering Difficult Conversations How to handle these challenging interactions
Art of Respectful Conversations How to actively listen and hear what's being said
Setting Direction & Goals: How to design direction, track outcomes and results using OKR

The Course Includes:

· Mastering Core Management and People Skills

-Details and tools for Hiring Great People

· Knowing under what circumstances you should delegate certain work.

· Understanding why you resist delegating work to others and what to do about it.

· Using Accelerate's Delegation Matrix to coach and develop others.

· Uncover which commonly used reason you use, to avoid a Difficult Conversation.

· Easily master initiating a Difficult Conversation.

· Knowing which common mistakes will instantly crush your credibility as a listener.

· Exercises that will improve your listening skills in five days.

· Aligning your team by setting a compelling direction and detailed goals

By becoming great at People Management, not only will you pave the way for future advancement, you'll also have better work/life balance, and a much happier workplace.

What Students Are Saying About People Management in Real Time

“Thank you, valuable and impactful learning experience.”
— a participant who found the course practical and transformative.

“I now understand how to delegate work properly and what to avoid when assigning tasks.”
— a student who mastered effective delegation.

“Great course! Informative and to the point, great pace! The topics that resonated with me the most were 'delegating' and 'becoming a better listener.' It’s really helpful to learn about bad listening habits and strategies to become a better listener in five days.”
— course was highly recommended for its clarity and actionable insights.

“A well-detailed course. I enjoyed every aspect. Addressing difficult conversations and effective listening stood out for me. I plan on putting all I have learned into active practice.”

“This course has been transformative for my management skills… The section on Difficult Conversations was enlightening. I gained confidence to approach these conversations with clarity and purpose… The guidance on avoiding common pitfalls has already improved my credibility as a listener.”

“I loved this! I found this course to be complete and easy to comprehend and absorb. This program left me feeling more confident in my ability to implement the process practically. A must for all managers, team leaders, and even parents.”

Who this course is for:

This course is designed for people who manage people, or want to manage people.
• Anyone who manages at least two people.
• Project Managers
• People who are new managers

People Management In Real Time, 2025

What you'll learn

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Course content

Introduction to People Management In Real Time, 20251 lecture • 2min

Hiring Great People10 lectures • 36min

Delegation Coaching9 lectures • 31min

Difficult Conversations5 lectures • 26min

Respectful Conversations5 lectures • 32min

Setting Direction and Goals9 lectures • 37min

Conclusion to People Management In Real Time, 20251 lecture • 2min

Requirements

Description

Who this course is for: