People Management

Name: People Management
Rating: 4.5 (5 reviews)

Guide to Building and Leading High-Performing Teams

Created byFaicliq Dream Builders, J. Xie

Last updated 1/2025

English

English [Auto],

What you'll learn

High-Performance Teams: Key traits and practices for success.
Performance: Planning, execution, and analysis for improvement.
Leadership Principles: Strategies for managing and inspiring teams
People Management: Tools for growth and team development.
Feedback and Coaching: How to provide effective guidance.
GROW Model: Goal-setting and problem-solving framework.
Leadership and Communication Styles: Adapting to team needs.
DISC Model: Improving collaboration through communication insights

Course content

5 sections • 48 lectures • 2h 33m total length

Introducción4:04
Lead with service to coach and inspire teams across distributed environments. Learn to balance hands-on work, relationships, and formal education to build high performing teams.
What is a High Performing Team?3:42
Define a high performing team as one that consistently wins and meets its goals. Build trust, internal alignment, data driven decisions, key performance indicators, and ongoing development to sustain performance.
What do we mean by Performance?2:13
Basic Principles for Leadership16:42

Introduction0:46
Personal Presence2:45
Time Management3:14
Meetings3:15
Set a clear purpose and focused agenda for each meeting, invite only essential participants, and prepare key data in advance to drive decisions and accountability.
SMART Goals4:12
Feedback5:31
Coaching7:24
Performance Evaluation3:49
Manager Performance Survey2:49
Company Culture2:15
Recruitment1:34
Training1:29
Career Plans and Compensation Structures2:15
Team Building / Team Activities1:41

Introduction to Soft Skills Guide1:07
What are Soft Skills and Why are Important?1:05
Explore soft skills, or interpersonal skills, essential for effective communication, listening, conflict mediation, time management, teamwork, and problem solving in the workplace and beyond.
Examples of Soft Skills1:59
How to develop Soft Skills1:07
Soft Skills vs Technical Skills3:28
Verbal Communication5:05
Non-Verbal Communication: Controlling Expressions and Reading Body Language2:16
Mastering Communication Styles: Strategies for Effective Collaboration6:21
Instructor: Victor Freire Casal
Active Listening4:28
Emotional Intelligence5:21
Discover how emotional intelligence shapes thinking, behavior, and relationships through five components—self-awareness, self-regulation, motivation, empathy, and social skills—driving personal and professional success.
Techniques to Improve Emotional Intelligence2:03
Problem Solving Skills1:29
Problem-Solving Techniques1:10
Leadership Skills7:02
Develop leadership skills beyond management by mastering effective communication, emotional intelligence, and inspiration to motivate teams and foster trust; practice informed decision making, delegation, flexibility, and team collaboration.
Delegation2:33
Adaptability and Flexibility2:22

Introduction to Developing Leadership Skills2:01
Develop leadership skills for technical professionals transitioning from individual contributors to confident leaders, using practical tools, business and customer insights, and strategies that inspire and empower teams for measurable results.
Transitioning from Technical to Relational Skills2:51
Developing Self-Awareness in Leadership2:33
Identify your authentic leadership style from authoritative, democratic, or laissez-faire approaches, and cultivate self-awareness of your strengths, temperament, and personality to connect and guide your team.
Common Leadership Styles1:35
Nurturing Emotional Intelligence in Leadership2:46
Developing Communication Skills in Leadership2:42
Develop leadership communication by sharing clear updates, simplifying complexity for diverse audiences, tailoring engaging messages to the team, mastering delivery, and fostering two-way feedback for trust and alignment.
Case Study: Laura’s Journey to Leadership3:29
Laura's journey shows how to shift from software engineer to people-focused leader. Emphasizing openness, emotional intelligence, and delegation, she builds a high-performing team with clear communication.
Thinking in Terms of Team Outcomes2:26
Adopting an Entrepreneurial Mindset2:19
Adopt an entrepreneurial mindset by expanding market knowledge and assessing decisions with a wide business lens, then align team goals with corporate objectives to drive financial impact.
Focusing on the Customer Experience2:14
Lead with the customer experience by guiding your team to deliver cohesive, positive interactions that build loyalty, while decoding behavior and adapting to evolving preferences.
Case Study: Javier’s Leadership Transformation3:06
Javier’s leadership transformation shows how shifting from a technical expert to a facilitator enables strategic thinking, delegation, and team empowerment to drive long-term success.
Leader as Coach: Transforming Your Management Approach1:59
Building Connections as a Manager2:22
As a manager, expand and strengthen your network by initiating new connections, cultivating relationships, communicating sincerely, and seeking a mentor to support your leadership development.

Requirements

A desire to develop leadership and team management skills.
Basic knowledge of team dynamics is helpful but not required.
Willingness to reflect on and adapt your leadership style.

Description

Effective leadership is the cornerstone of any successful team. This course is designed for current and aspiring leaders who want to develop the skills necessary to inspire, guide, and empower their teams to achieve exceptional results in any setting.

You’ll learn how to create a high-performance culture where your team consistently delivers outstanding outcomes, stays aligned with organizational goals, and embraces adaptability in the face of change. The course covers essential leadership principles, including performance management, understanding team strengths, and using practical tools to support professional growth.

Through proven frameworks like the DISC communication model and the GROW coaching methodology, you’ll discover how to tailor your communication style, provide meaningful feedback, and cultivate an environment of trust and accountability.

By the end of this course, you’ll have the tools and confidence to lead with clarity and purpose, enabling your team to thrive. Whether you’re stepping into a leadership role for the first time or looking to refine your approach, this course offers actionable insights and practical tools to help you build and lead a high-performing team.

Leadership is not about short-term wins but about creating sustainable systems and empowering others to carry the torch. It’s about sowing seeds that may grow long after you’ve moved on. True satisfaction lies not just in achieving results but in building an environment where others can thrive independently.

As leaders, we must ensure that our teams are equipped to succeed even in our absence. Leadership is a privilege—a responsibility to guide, inspire, and develop those around us. By fostering a culture of trust, adaptability, and excellence, you will leave a lasting impact, ensuring that your legacy is carried forward by the leaders you’ve cultivated.

Start your journey to exceptional leadership today!

Who this course is for:

Team leaders, managers, and supervisors looking to enhance their leadership skills.
Aspiring leaders preparing for managerial roles.
HR professionals seeking insights into team dynamics and development.
Anyone interested in building high-performance teams and improving communication.

People Management

What you'll learn

Explore related topics

Course content

Introducción4 lectures • 27min

Tools for People Management and Development14 lectures • 43min

Soft Skills for People Managers16 lectures • 49min

Developing Leadership Skills13 lectures • 32min

Closing the Course: Leadership in Action1 lecture • 3min

Requirements

Description

Who this course is for: