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Certificate Course in People Management and Leadership
Rating: 4.7 out of 5(637 ratings)
3,482 students
Last updated 5/2026
English

What you'll learn

  • Team management
  • Learning and Development
  • Performance Management
  • Employee Engagement

Course content

3 sections48 lectures3h 41m total length
  • Introduction to Human Resource Management (HRM) for Managers8:15
  • Evolution of People Management: From Admin to Strategic Partner4:22
  • The Scope of Modern People Management in Today’s Global Workplace8:00

    As a company grows, HR shifts from founder-led recruitment to formal teams that attract, develop, utilize, and retain talent.

  • Key Functions of Human Resource Management and Team Leadership6:33
  • Current Challenges in People Management and Workforce Leadership Trends5:34
  • Job Analysis Masterclass: Traditional vs. Modern Approaches4:44
  • Understanding Core Competencies for Talent Management and Leadership Development6:30
  • Competency-Based Job Analysis Explained for Managers and Team Leaders6:50
  • Applications of Competency-based Job Analysis in Talent Management4:05
  • Employee Assessment Tests used by Managers and Team Leaders4:03
  • Interview Process Explained for Managers and Team Leaders7:23

    Explore how structured, competency-based in-person interviews assess candidates using STAR—situations, tasks, actions, and results—covering communication, teamwork, leadership, and customer focus.

  • Mastering Behavioral Interviews with the STAR Technique for First Time Managers9:28
  • Common Hiring and Evaluation Biases Every Manager Should Avoid5:32
  • Illegal and Personal Interview Questions Managers Must Avoid0:07
  • Recruitment Challenges faced by Managers7:43
  • Meaning and Importance of Training and Development for Talent Development6:40
  • Instructional System Design (ISD) for Learning and Development Programs3:58
  • ADDIE Model for Employee Training and Development Programs3:18
  • The Analysis Phase - Identifying Training Needs (TNA)3:35
  • Analyse_Why of Training Programs4:08

    Analyze why training is needed by identifying root causes through a competency matrix, uncovering gaps in customer focus and communication, and designing targeted upskilling to address real needs.

  • Analyse_What of Training Programs0:39
  • Analyse_Who of Training Programs1:42
  • Analyse_Where of Training Programs0:38
  • Analyse_When of Training Programs0:18
  • Analyse_How of Training Programs0:23
  • Analyse_How much of Training Programs0:53

    Explore how to determine learning program costs during the analysis phase of the ADDIE model, considering factors like company budget, trainer fees, topics, seven parameters, and batch sizes.

  • Designing Impactful Employee Learning and Development Programs1:38
  • Bloom's taxonomy of Learning3:59
  • Designing Training Session Plans Using Bloom’s Taxonomy9:42
  • Developing the content and Case studies for Training Programs5:00
  • How to Implement Successful Employee Training Programs2:54
  • Training Evaluation using the Kirkpatrick Model9:03
  • Performance Management System (PMS) Explained for First- Time Managers3:53

    Explore how a performance management system aligns employee work with organizational goals through plan, act, track, and evaluate, enabling continuous improvement and formal and informal evaluations.

  • What Should Managers Assess in Employee Performance?3:28
  • Key Characteristics of Performance Management System (PMS) for Leaders4:25
  • SMART goal setting by Managers and Leaders for Effective Performance Management4:12
  • KRAs and KPIs for Employee Performance1:55
  • OKR (Objective Key Results) for Team Alignment with Company Vision14:22
  • Using the 9 Box Grid for Talent and Succession Planning15:56
  • Using ESOPs to link performance with rewards2:50
  • Giving Constructive Employee Feedback Using the STAR Technique1:19
  • Maslow’s Hierarchy of Needs for Employee Motivation and Engagement3:41
  • Belbin Team Roles for Effective Team Management and Collaboration3:07
  • Leadership Quotient (LQ) for Leadership skills5:05

    Explore leadership quotient through self-assessment and a 360-degree leadership approach. Overcome brakes such as ego and fear and practice leading up, across, and down to improve leadership quotient.

  • Conflict Management Strategies for Leaders and Managers0:47
  • Assertive Communication Skills for Managers and Leaders6:50
  • Change Management for Business Management1:05

Requirements

  • Nil

Description

Are you looking to develop leadership and people management skills required to succeed in today’s workplace?

This course is designed to help you build a strong foundation in HR, team management, and leadership, using practical frameworks and real-world concepts used in organizations.

Whether you are a fresher, aspiring manager, team leader, or HR professional, this course will help you understand how to manage people, improve performance, and lead teams effectively.

What You Will Learn

  • People Management Fundamentals – roles, functions, and challenges in organizations

  • Recruitment & Selection – job analysis, competency-based hiring, interviews, biases

  • Training & Development – ADDIE model, instructional design, learning frameworks

  • Performance Management – KPIs, KRAs, SMART goals, evaluation methods

  • Leadership Skills – leadership quotient, team roles, motivation, decision-making

  • Workplace Communication – feedback techniques, assertive communication

  • Conflict & Change Management – handle real workplace challenges effectively

Why This Course Stands Out

  • Covers HR + People Management + Leadership in one course

  • Beginner-friendly with clear, structured explanations

  • Includes practical frameworks used in corporate environments

  • Helps you build job-ready workplace skills

Who This Course Is For

  • Freshers starting their career

  • Aspiring team leaders and managers

  • Professionals looking to improve leadership skills

  • Anyone interested in HR and people management

What You Will Achieve

By the end of this course, you will be able to:

  • Understand how organizations manage people and performance

  • Apply HR and leadership concepts in real workplace scenarios

  • Communicate effectively and manage teams with confidence

  • Think like a leader, not just an individual contributor

Who this course is for:

  • Mid and Senior Management - All the departments
  • Management Consultants
  • Management students