
Explore how payment posting fits the revenue cycle, differentiate CMS 1500 and UB04, and outline roles from payment posters to the AR team to ensure accurate reporting and denial management.
Master daily posting by handling EOBs and ERAs, linking payments to documents, posting at claim, line, and adjustment levels, and using portals, clearinghouses, and billing systems to improve cash flow.
Master patient responsibility by applying co-pays, coinsurance, and deductibles based on the allowed amount; track benefit accumulators and transfer balances to patients or secondary payers for compliant posting.
Learn how to safeguard patient information and secure payments through compliance standards like HIPAA and PCI, enforce least privilege, segregation of duties, and maintain audit trails for accurate payment posting.
Learn posting approaches in medical billing, including line item and encounter level methods. Choose manual or automated and batch or real time workflows, with suspense handling and daily cash balancing.
Master core vocabulary and code sets used in remits, claim forms, and billing systems. Apply CPT, HCPCS, modifiers, POS codes, and identifiers like NPI and TIN to post payments accurately.
Learn to read contracts and fee schedules, apply RBRVS with allowed amounts, use modifiers 25, 59, 51, tc/26, and navigate global periods and multiple procedure reductions to post accurately.
Clarify the allowed, paid, and posted amounts and demonstrate how adjustments, small balance policies, and silent PPOs affect reimbursement and posting accuracy.
Configure contracts in a practice management system to ensure accurate reimbursement by loading fee schedules. Apply payer rules and document differentials and updates to support clean claims and faster reconciliation.
Detect underpayments with variance reporting, spotting recurring short pays by payer and CPT code, and apply an escalation playbook to protect revenue and ensure contract terms.
Explore expert tactics in medical billing to protect revenue through payer scorecards, negotiation dossiers, prompt pay statutes, and escalation pathways, improving payer relationships and compliance.
Analyze 835 era anatomy by identifying core segments like CLP, CIS, and PLB, balance claims and line items, and map era data into your practice management system for accurate posting.
Interpret CARC/ROC codes in the ERA to distinguish patient responsibility, contractual adjustments, and other adjustments for posting, and use a living action matrix to map each code to next steps.
Connect 837 claim submissions with 999 acknowledgments and 277CA adjudication to spot denials early, using 276/277 status inquiries and posters to fix data upstream and improve clean claim rates.
Master era enrollment and eft to speed posting and reduce errors by ensuring accurate npi and tn matching, testing remittance mappings, and banking coordination for seamless electronic remittances.
Opt out of costly virtual card payments in favor of ACH or EFT, and use OCR with lockbox processing and quality checks for same-day posting of paper EOBs.
Master PLB adjustments in medical billing by understanding takebacks, refunds, sequestration, and interest, and learn how to reconcile across months and year-end, maintain a PLB log, and ensure audit-ready transparency.
Design a clear, repeatable payment posting workflow from intake to reconciliation. Assign queues by payer type or complexity and use SLAs with dashboards to ensure timeliness and accuracy.
Design auto posting to speed payments while preserving accuracy and compliance with safety rails, variance thresholds, required fields, and exception queues for denials or partial payments, measured by posting effectiveness.
Master manual posting with line-level accuracy, properly apply CPT modifiers and units, and correctly process corrected claims and reversals to ensure revenue integrity and audit readiness.
Understand why unapplied cash occurs—missing eras, unmatched patient records, and payer ID mismatches—and learn daily and weekly cleanups plus root-cause prevention to keep suspense under control.
Automate secondary claims by posting payments and triggering them when a deductible, coinsurance, or copay remains unpaid, and use Kobe dates for correct coordination of benefits and Medicare crossovers.
Boost posting accuracy and compliance by applying QA and peer review, using sampling and defect tracking, coaching loops with heatmaps, and updating SOPs after incidents to improve team performance.
Classify denials into technical, clinical, and financial categories to guide efficient resolution and protect cash flow. Choose rebill, appeal, or reconsideration per denial reason.
Build a CARC action playbook that turns denial codes into structured workflows, defines required artifacts, and tracks filing deadlines to boost recovery and compliance.
prevent rework by stopping posting and coding errors before the payer, using payer-specific edits and pre adjudication checks to reduce denials and improve first-pass revenue cycle outcomes.
Track and recover shortfalls by using variance and underpayment work lists, set thresholds, heat maps, and targeted recovery tactics to protect cash flow and negotiate better payer behavior.
Master refunds, recoupments, and takebacks by understanding legal timeframes, PLB versus claim-level adjustments, and the distinction between patient refunds and insurer recoupments to protect compliance and cash flow.
Craft professional appeal packages with clear notes and verifiable data to persuade payers. Attach evidence like benefit accumulators and timestamped screenshots, and maintain chain of custody.
Master coordination of benefits by identifying the primary payer, sequencing secondary and tertiary billing, and applying rules like the birthday rule, liability, no fault, subrogation, and Medicare crossover.
Master MSP sequencing and the poster's role to ensure Medicare coordinates as primary or secondary. Reduce denials and speed cash flow by catching errors with MSP questionnaires and claim routing.
Learn non hipaa processes for workers' comp and auto claims, including state forms, adjusters, and fee schedules; master handling delays, reserves, partials, and supplements with accurate postings.
Develop mastery in payment posting for behavioral health and telehealth claims by applying correct pos codes and modifiers, recognizing authorization sensitivity and allowed amount variability to prevent revenue leakage.
Master global periods and surgical packages and learn how post-operative services are bundled. Apply modifiers 24, 25, 79, and 58, and reconcile payments with surgeon logs to ensure accurate reimbursements.
Master how payers disburse funds using EFT/ACH, and track bank cutoffs, daily deposits, and the separate posting of interest and penalties to ensure accurate revenue cycle management.
Manage patient payments and plans with autopay and dunning cycles. Post daily, apply small balance and hardship policies, and ensure PCI compliance and secure documentation for audits.
Explore how online portals and IVR aid payment posting by matching payments to patient accounts with verification. Compare real-time and batch posting, implement chargeback prevention, and ensure PCI compliant processing.
Apply a dual-control approval matrix to issue refunds and manage credit balance reports, preventing fraud and compliance risks from overpayments; report and remit unclaimed refunds under state law.
Automate payment posting with lockbox and OCR, configure 835 remittance file specs, and run daily reconciliations to validate totals and catch OCR errors, ensuring accuracy and audit readiness.
Master daily cash reconciliation by matching ERAs and EOBs to bank deposits, reviewing unapplied cash and exception reports, and completing a supervisor-signed checklist to ensure accuracy, accountability, and compliance.
Master month-end close by applying cutoff rules, PLB adjustments, and accruals or deferrals for accurate, audit-ready financials. Use a structured close checklist and calendar to reconcile banks and ERA/EOB payments.
Map every posting code to the correct GL account and separate revenue adjustments from refunds. Build audit readiness with evidence packages, reconciliations, and crosswalk templates.
Identify and mitigate credit balance risks to protect revenue integrity and compliance. Implement a daily cleanup cadence, root-cause elimination, and dashboards to prevent overpayments and streamline audits.
Design and use a KPI pack for finance and leadership to monitor cash posted, net collection rate, days to post, and payer scorecards.
Learn to build monthly client invoices that communicate value through pricing models, transparency, and KPI dashboards, turning invoices into trust-building performance reports.
Operate payment posting dashboards that provide real time visibility into same day posting, backlog age, denial patterns by payer and CPT, and cash flow risk indicators such as unapplied funds.
Identify revenue leakage by tracking CPT variances and modifiers to reveal underpayments. Automate monthly reports and leverage payer scorecards to drive negotiation and recover contract gaps.
Analyze payer behavior analytics to improve cash flow by tracking turnaround time, denial lift, and win-rate on appeals; monitor contract compliance, build negotiation prep packets, and drive actions through dashboards.
Forecast cash flow by tracking charges, authorizations, and edits, then account for seasonality and payer cycles to guide proactive staffing and leadership decisions.
Turn data into action with executive readouts that explain what happened, why it happened, and what's next, using color coded scorecards, clear ownership, and targeted actions to drive leadership decisions.
Configure the pms and clearinghouse to secure accurate payment posting, implement auto post safeguards with limits and manual review for items up to $5,000, and map kaak and raak codes.
Master standardized templates and SOPs to streamline payment posting, reduce errors, and boost team alignment through daily cash sheets, variance logs, denial matrices, and clear naming conventions.
Automate payment posting using robotic process automation, era parsing, auto work lists, and bot-driven postings to reduce manual effort, boost accuracy, and let staff focus on exceptions.
Implement a structured quality program for payment posting using random and risk-based sampling, a defect taxonomy, and coaching scripts to drive continuous improvement and reduce denials and reworks.
Maintain clean data through paymasters ID synchronization, payer and fee schedule masters, address consistency, and duplicate detection to prevent denials and ensure accurate posting across the revenue cycle.
This course is designed to help learners of all backgrounds understand and apply payment posting in medical billing and revenue cycle management (RCM) in real-world healthcare settings. Whether you’re working in medical coding, billing, administration, nursing, Healthcare IT, or finance, this course emphasizes HIPAA, HITECH, Business Associate Agreements (BAA), data protection, data safety, insurance rules, and compliance—and turns them into practical skills for ERAs/EOBs, allowables, underpayment detection, denials, refunds, and GL reconciliation within an integrated RCM workflow.
You’ll learn how posted payments connect to contracts and payer policies—how to read 835 ERA files, interpret CARC/RARC codes, and translate them into accurate adjustments and transfers. You’ll also master handling COB/MSP situations, patient responsibility, refunds/recoupments, and month-end processes that tie to the general ledger, with clear documentation to support auditors and compliance (HIPAA/HITECH, BAA). The course includes payer-type nuances, automation opportunities, and analytics for spotting trends that accelerate collections.
Designed to be beginner-friendly, this course offers clear explanations, interactive exercises, and realistic examples from EHR/PM systems, ERAs/EOBs, bank deposits, and billing documentation to help reinforce learning. No prior medical knowledge is needed.
What You’ll Learn
Understand the structure and components of payment posting in RCM
Learn how allowables and contracts drive adjustments and underpayment detection
Recognize payer reason codes (CARC/RARC) and documentation requirements
Apply posting best practices in clinical, coding, and administrative contexts
Interpret ERAs/EOBs, manage variances, and post cleanly to patient accounts
Strengthen communication across billing, finance/GL, and compliance teams
Prepare for roles in payment posting, AR, revenue integrity, and RCM support
Course Features
60+ video lessons organized by workflow, payer type, and financial controls
Systematic breakdown of 835 ERA/EOB interpretation with real-life examples
Focus on high-frequency denials, variances, refunds, and recoupment scenarios
Easy-to-follow format, suitable for all learners—including ESL students
Accessible on mobile, desktop, or tablet
Who This Course Is For
Aspiring and current payment posters, billers, and AR/collections staff
Finance and practice management professionals supporting GL and month-end close
Healthcare IT/compliance professionals implementing HIPAA/HITECH and BAAs
Anyone entering medical billing who needs practical, job-ready posting skills
Mapped Sections (what you’ll cover step-by-step)
Foundations of Payment Posting
Contracts, Allowables & Underpayments
EDI & Remittance Mastery
Posting Workflows & Controls
Denials, Zero-Pays & Variance Management
COB, MSP & Special Scenarios
Payment Methods & Patient Financials
Reconciliation, Month-End & GL
Reporting & Analytics to Maximize Collections
Tools, Automation & Quality
Payer Perspective
Provider/Practice Perspective
Advanced Expert Topics
Disclosure: This course contains the use of artificial intelligence for clear voiceovers.