Part 8 |MS Dynamics 365-Finance & Operations-MB300 |330 |310

Learn how to manage customers, attach contacts, and link parties in Dynamics 365; explore primary and secondary contacts and subsidiaries with distinct delivery and invoice addresses.

Model a single customer with two subsidiaries using separate delivery addresses, consolidate orders, issue one headquarters invoice, and manage responsibilities and one-time customers in Microsoft Dynamics 365.

Master delivery date controls with ATP time fence and ATP for accurate ship dates. Learn how inventory, open orders, and lead time drive available to promise calculations.

Explore how ATP, time fences, and transportation days determine shipment and delivery dates, while calendars and order-entry deadlines shape warehouse lead times.

Explain how to configure sales commissions in Dynamics 365 Finance and Operations, including calculations based on revenue or margin, discount handling, posting to expense and payable accounts, and sales groups.

Explore direct delivery in MS Dynamics 365, where a vendor ships directly to the customer via a linked purchase and sales order, shortening lead times and updating statuses.

This lecture demonstrates direct delivery in automation mode for Dynamics 365 Finance and Operations, with automatic purchase orders linked to sales orders and vendor mapping.

Learn how to process customer returns in Microsoft Dynamics 365, creating return orders, linking to sales orders, registering items, and issuing credit notes while updating inventory and accounts receivable.

Learn the sales return process in Microsoft Dynamics 365, including return orders, arrival journals, packing slips, credit notes, and restocking fees via disposition codes or return reason codes.

Explore customer and vendor return workflows in Microsoft Dynamics 365, including return orders, purchase return orders, credits, and replacement orders with and without disposition codes.

Explain returns using sales credits in MS Dynamics 365 Finance and Operations, including replace and credit, replace and scrap, credit notes, replacement orders, and inventory effects.

Thank viewers for watching and celebrate their dedication to learning Microsoft Dynamics 365 Finance and Operations, promising future courses and wishing them success in their finance and operations careers.