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How to Have Painless Performance Conversations
Rating: 4.4 out of 5(25 ratings)
124 students

How to Have Painless Performance Conversations

Turn the most painful part of a manager's job into a painless and productive experience.
Created byGreat Managers
Last updated 2/2022
English

What you'll learn

  • How to Conduct (Painless) Performance Conversations
  • Learn a bullet-proof 6 Step Performance Conversation Model
  • How to shift your thinking during times of enormous stress and emotion
  • How to eliminate judgement and focus on facts
  • Questions to ask to gain commitment and guarantee a 2 way conversation
  • Find out if you are an AVOIDER or a CONTROLLER when it comes to performance conversations

Course content

5 sections • 23 lectures • 47m total length

  • Welcome to the course!1:52
  • What you'll learn in this course1:12

    In this lecture, we will go over the course Agenda.

  • Definitions of Painful and Painless Conversations2:58

    What is a Painless Performance Conversation?  Let's look at the definitions.

  • Reflection0:33

    Reflect on a real-life issue that you will apply your learning to.  It could be a performance conversation you have coming up or perhaps a conversation you had recently, that didn't go as planned.  How could it have been better using your new skills?

  • Reflection Exercise
  • References0:34

    Here are the references used for today's MasterClass.

Requirements

  • No previous experience necessary. It is recommended you undertake this short course in one sitting, however this is optional.

Description

We all know that quality conversations about work performance lead to better results...


However far too often things like our emotions, procrastination and getting tongue-tied or talking too much, get in the way of us having the type of skilful conversation that we really want to have.


The fact is that Managers need to be able to discuss performance issues and behavioural issues with ease. And let’s face it, it’s not easy!


This Udemy MasterClass is about building your vocabulary and toolkit so that you can confidently, and painlessly discuss the difficult issues, even the REALLY difficult issues.


Your facilitator, Sandra, will work with you to:


  • Explore 4 critical mindsets that allow performance conversations to be pain-free

  • Eliminate judgement from our performance vocabulary

  • Apply a simple 6-step conversation model to real-life, difficult conversations

  • Throughout this session, you’ll receive actionable tools that you can apply immediately to take your critical conversations skills to the next level.


Great Managers® is the result of decades of experience in fine-tuning what works when it comes to developing Leadership and People Management skills.

We are THE partner you need to deliver real Behavioural & Cultural Change in your organisation.


Our Team:

We have a deep understanding of the critical influence that managers have on the creation of High Performing Workplaces and the impact they have on the people within those organisations.


Our team are focused on one thing, turning Managers into Great Managers®

Who this course is for:

  • Managers at any level who want to have productive conversations with their team members, get better results and greater career opportunity.

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