
Master the Outlook desktop beginner course by learning navigation, composing messages, organizing with folders and categories, and using calendar, tasks, notes, and efficiency features like Quick Steps and focused Inbox.
Learn how Outlook functions as a work information manager, blending email with calendars, tasks, notes, and contacts, plus seamless integration with Microsoft 365 apps like Teams, Excel, and PowerPoint.
Navigate the Outlook desktop app by using the mailbox, calendar, people, and tasks panes, customize the left navigation with pin options, and understand the ribbon adapts to each view.
Use the mentioning feature in Outlook 365 to tag contacts inside or outside your organization. Send notifications and add mentions to lengthy messages in the body of the email.
Adjust reading options in Outlook 365 using the bottom right zoom controls, switch between normal and reading views, and customize the left pane for focused reading.
Outlook's conversation view groups related emails into a thread, including cc's and forwards, for tracking back-and-forth messages. Turn it on or off via view settings in a folder or mailbox.
Learn how to create a basic email in Outlook 365, navigate the home view, use to and cc, format text, attach files, insert signatures, and send.
Learn to create emails in Outlook 365 using dictation to speak messages with Microsoft Speech Services, auto punctuation, language options, and accessibility-focused editing.
Explore formatting emails in Outlook, including font options and html vs plain text, bolding, highlighting, colors, and using lists, indentation, alignment, line spacing, and find-and-replace to tailor messages.
Learn the difference between replying, replying all, and forwarding in Outlook, with guidance on when to include everyone and how to avoid embarrassing mistakes.
Master replying, replying all, and forwarding in Outlook 365 beginner, recognizing when to reply to just the sender or all recipients, and how forward shares the full thread.
Explore lesser-known Outlook actions to respond to messages, including replying via Teams, scheduling meetings from email, and forwarding as attachment to share the entire thread.
Mark emails as high or low importance to signal urgency in Outlook 365. Learn how recipients see the 'important' tag and how to set it via the ribbon.
Learn to attach files in Outlook desktop, browse recent items, attach from PC or web locations, preview and save attachments, and upload to SharePoint or OneDrive.
Improve email quality in Outlook 365 by proofreading for spelling and grammar with the Editor and spell checker, using autocorrect and dictionary to polish messages.
Learn to print an email in Outlook 365 using Ctrl+P to open the print menu, preview layouts, select the nearest printer, and choose table or memo style.
Learn how to recall or resend a mistaken email in Outlook, including deleting unread copies from recipient inboxes and replacing with a corrected message while receiving recall success notifications.
Navigate the outlook folder pane to organize emails with inbox, subfolders, and clutter; manage items with delete, archive, drafts, junk, and recovery options.
Create and manage favorites in Outlook by dragging folders to the Favorites tab, then access them with a single click, and use right-click to add or remove items.
Learn to filter and sort Outlook messages to quickly find what you need, using date, sender, attachments, importance, and focus versus other inbox.
Organize emails with color categories and follow-up flags to highlight messages and set reminders. Create categories, assign colors, and use shortcuts to apply labels and stay ahead of follow ups.
Learn how to delete messages in Outlook, access the deleted items folder, recover or permanently purge items using drag and drop or move, and note automatic deletion after 30 days.
Explore the Outlook calendar basics, use the ribbon to schedule appointments and meetings, switch views (day, work week, week, month, schedule), and manage personal and group calendars and sharing options.
Create and manage appointments in Outlook 365, including titles, attendees, times, locations, and recurrence. Use the scheduling assistant to view attendee availability, adjust times, set reminders, and send invites.
Learn how to manage meeting responses in Outlook 365, including accepting, tentatively accepting, declining, or proposing new times, and understanding calendar and inbox notifications and the scheduling assistant.
Learn how to cancel meetings in Outlook 365 from the home screen, choose a single occurrence or an entire series, notify invitees, and add a brief blurb explaining the cancellation.
Navigate the Outlook contact list to find people, create new contacts, and organize groups; switch between list and card views and use the classic ribbon for options.
Learn to create and manage contact groups in Outlook. Add members from contacts or new emails, categorize the group, and directly email or schedule meetings from the contact list.
Learn to add or edit contact details from meetings or emails in Outlook 365, by hovering over names and using more options to add to contacts from calendar or inbox.
Explore managing tasks in Outlook by accessing the task list via the home view or Ctrl+4, then create and assign tasks and use views to prioritize today's work.
Discover how to access Outlook 365 notes, switch views between notes and sticky notes, and create, categorize, print, forward, or move notes using the keyboard shortcut for new notes.
Turn on the focused inbox in the Outlook view tab to separate important mail from junk. Create a second inbox for less urgent messages based on contact frequency.
Create and use signatures in the Outlook desktop app by building a signature with name and contact details, optionally adding a business card, and inserting it into new emails.
Learn to set up Outlook out of office automatic replies, choose time ranges, and tailor messages for internal and external contacts, including urgent contact details.
Leverage the Read Aloud feature in Outlook to audibly read messages and invitations using a Microsoft system voice, with customizable voice and speed to aid accessibility and efficiency.
Explore how Outlook's search bar provides smart suggestions, allows cross-mailbox filtering, and lets you refine results with filters for attachments, dates, people, and content to find items quickly.
Learn to use Outlook's Quick Steps to perform one-click actions from the home ribbon, customize steps, and mark messages as high importance with keyboard shortcuts like Ctrl+Shift+1.
Learn to schedule emails in outlook 365, delay delivery, set do not deliver before, and automate sending while you're away.
Explore essential Outlook desktop features for beginners, including the Quicksteps button, calendar view scheduling, and the powerful search bar to boost efficiency and quickly find emails, documents, and people.
This course is designed to teach students the basics of Microsoft Outlook 365 and help them gain familiarity with the Outlook environment and basic functionality. It is important to note that this course will be focused on the Desktop application version of Outlook 365. A separate course is available on how to use the Online application version of Microsoft Outlook. The first chapter, the first look at Outlook, will provide a tour of Outlook 365's user interface. Participants will adjust reading options and navigate the main tabs and sub-applications within Outlook 365.
In the second chapter, creating and sending messages, students will learn the basics of email, how to create and send messages, and how to work with attachments. In the third chapter, Managing and Organizing the Outlook Mailbox students will also learn organizational techniques through the use of folders, views, categories, flags, and searching.
The Fourth, Fifth and Sixth chapters will provide a basic overview on how to use several of the Sub-applications that exist within Outlook 365 Desktop. These sub applications include: the calendar, the contact/people view, and the task list.
The final chapter in this course will round up the basic overview by discussing several techniques that help increase efficiency in Outlook. These include using the focused inbox, creating and using signatures, setting out of office replies, and creating quick steps.
This course aligns with the CAP Body of Knowledge and should be approved for 3.5 recertification points under the Technology and Information Distribution content area. Email info@intellezy.com with proof of completion of the course to obtain your certificate.
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Updated: 06/02/2022