
Customize your Outlook viewing options, including change view, compact and single views, and reading pane placement. Personalize conversation and message preview settings to suit your workflow.
Learn how to create and use email templates in Outlook to automate recurring messages, like weekly HR meeting agendas, by saving as an Outlook template and inserting from templates.
Learn to save frequently used email content as quick parts in Outlook, distinguishing quick parts from templates and inserting logos, headings, or text into body paragraphs.
Learn to clean up your Outlook 365 mailbox by using mailbox cleanup tools to identify space hogs, permanently delete items, and manage folder sizes for faster performance.
Back up Outlook data by creating an Outlook data file via account settings data files, then restore lost emails or calendar items from the backup when needed.
Configure junk mail options in Outlook to block or allow senders, set protection levels, and manage safe and blocked lists while respecting organizational policies.
In this course, students will expand upon their existing knowledge and learn and use advanced features of Microsoft Outlook 365. Students will modify and manage message options, track and delivery options, voting options, contact options, calendar options, and other advanced Outlook features. Students will also review rules and automation, cleanup commands, sharing options, advanced graphic options, junk mail options, import and export features, and how to back up their Outlook data.
Course Updated: 10/26/2022
This course aligns with the CAP Body of Knowledge and should be approved for 2 recertification points under the Technology and Information Distribution content area. Email info@intellezy.com with proof of completion of the course to obtain your certificate.
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