
Explore the Outlook interface by navigating the backstage view, title bar, quick access toolbar, and ribbon; customize tools, manage folders, search, and connect emails, contacts, and appointments.
Create and format a basic email in Outlook 2019, using the message ribbon to apply bold, italics, font color, and alignment while handling the to, cc, and bcc recipients.
Learn to use the mentioning feature in Outlook to highlight email points and auto add mentioned recipients to the to list, helping you focus attention and filter messages.
Organize emails in Outlook by creating and naming folders, building a folder hierarchy, and using drag-and-drop and right-click options to rename, move, or delete folders.
Learn to organize Outlook emails using color categories to filter and sort conversations, create and assign names and colors, use shortcuts, and manage category removal and multi-category views.
Learn to use follow up flags in Outlook to denote actions, customize due dates and reminders, and manage flagged emails from the ribbon and inbox.
Learn to print emails and other Outlook items by using print options, page setup, and range selections to create professional physical copies for safekeeping.
Learn to set up and customize automatic replies in outlook, including time-range controls, internal and external messages, and rules for incoming emails.
Organizers track attendee responses in the calendar tracking view, seeing who accepted, tentatively accepted, or declined, while attendees manage invites from their email inbox with accept, tentative, or decline options.
Learn how to assign tasks to individuals or groups, set start and due dates, designate priority and status, and send status reports to track progress across a team.
Improve efficiency in Outlook by using reply with meeting and other features, including a scheduling assistant, to schedule, invite, attach, and share meeting requests directly from your inbox.
learn to recall and resend emails in Outlook 2019 by deleting unread copies or replacing them with a corrected message, and verify recall outcomes for recipients.
Create and manage email signatures in Outlook 2019 by accessing signatures in options, setting default signatures for accounts, and adding elements like business cards, images, and links across devices.
Explore how quick steps automate Outlook tasks, from moving emails and flagging items to creating new emails and meetings, with custom presets and shortcuts.
Recap the essentials of Outlook 2019, focusing on automation with email signatures, groups, and rules and quick steps to streamline the inbox and boost efficiency.
Master tracking options in Outlook 2019, including delivery and read receipts, default versus one-off requests, automatic updates of receipts, and applying receipts to individual emails.
Learn to use voting buttons in Outlook to run polls or schedule meetings, create custom voting options, and track recipient responses directly from the sent message.
Customize the Outlook calendar weather bar by connecting to Amazon Weather, save up to five locations, and cycle through forecasts for Washington, D.C. and Seattle, Washington.
Explore Outlook 2019's advanced search tools, including indexing status, locations to search, and the advanced find feature to target items by type, folders, words, recipients, and timeframes.
Explore how to share Outlook contacts and contact groups, forward individual contacts as a business card or Outlook contact, and share or forward entire contact folders or groups with others.
Insert and format pictures and screenshots in Outlook 2019 emails, adjust size and text wrap, and explore shapes, icons, 3D models, charts, and crop tools.
Learn how to insert and manage hyperlinks in Outlook emails by using the insert tab, selecting existing files, web pages, recent files, or email addresses, and adjusting the display text.
Learn to insert equations, symbols, and horizontal lines into email items using the insert tab, save custom equations to the equation gallery, and create shortcut keys for frequently used symbols.
Navigate the Outlook import/export wizard to import vCard contacts and export CSV files, and learn when to attach contacts versus export for offline backups.
Explore advanced junk mail options in Outlook, including blocking or never blocking senders and domains, safe senders and recipients lists, and customizable junk email levels.
Conclude the level two Outlook 2019 course by mastering rules to automate email routing to folders and the junk folder, and learn to back up data with a data file.
Write professional emails tailored to your audience, with clear structure and explicit actions and deadlines. Keep messages brief, avoid humor or emojis, and read aloud to ensure a professional tone.
Proofread every message before sending, since spell check alone can miss errors. Read aloud and enable automatic spell check; for wide audience or important emails, have another editor review.
Always reply to emails unless the sender indicates otherwise, and respond within 24–48 hours. Limit reply all, and address all questions clearly, seeking clarification if needed.
Develop proper email etiquette by proofreading messages before sending, reviewing history before forwarding, and recognizing when sensitive information is buried in a thread; consider phone calls for sensitive topics.
Save 20% by purchasing this 3-course bundle; which teaches you all you need to know about Microsoft Outlook 2019. An email etiquette course designed to help with formatting and editing email messages is also included in this great bundle!
This bundle includes:
Microsoft Outlook 2019 Beginner
Microsoft Outlook 2019 Advanced
Business Skills: Email Etiquette
Email is in an important tool in today's business world. With its prevalence, it is imperative this tool is used professionally and properly.
In the beginner course of Microsoft Outlook 2019; students will learn the basics of Microsoft Outlook 2019 and help them gain familiarity with the Outlook environment and basic functionality. Students will learn the basics of email, how to use the Help feature, how to create and send messages, and how to work with attachments. Students will also learn organizational techniques through the use of folders, views, categories, flags, and searching. Additionally, students will review printing options, automatic replies, contact creation and management, calendar use and management, task and note creation and management, message options, and email signatures.
In the advanced course of Microsoft Outlook 2019; students will expand upon their existing knowledge and learn and use advanced features of Microsoft Outlook 2019. Students will modify and manage message options, track and delivery options, voting options, contact options, calendar options, and other advanced Outlook features. Students will also review rules and automation, cleanup commands, sharing options, advanced graphic options, junk mail options, import and export features, and how to back up their Outlook data.
In the email etiquette course within this bundle; students will understand best practices for setting up and composing email, and responding to messages, formatting messages, proofing messages and offers tips to minimize common mistakes like missing attachments, wrong addressing and more.