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Outlook 2019 3-Course Bundle (Intro, Adv, & Email Etiquette)
Rating: 4.4 out of 5(16 ratings)
74 students

Outlook 2019 3-Course Bundle (Intro, Adv, & Email Etiquette)

Learn and use beginner/advanced features of Microsoft Outlook 2019 as well as gain knowledge on email etiquette
Last updated 11/2019
English
ArabicGerman

What you'll learn

  • Email basics - creating, sending and replying to messages.
  • Work with attachments.
  • Manage Calendar, tasks and Notes.
  • Use folders, views, categories and other organizational features.
  • Modify and manage message track and delivery options.
  • Learn voting options, contact options and calendar options.
  • Review how to back up Outlook data.
  • Review import and export features.
  • Advanced sharing options, advanced graphic options and junk mail options.

Course content

3 sections • 84 lectures • 6h 24m total length
  • Introduction2:08

    Explore the basics of Outlook 2019, from sending messages and organizing folders to calendar invites, contacts, tasks, and notes to boost efficiency.

  • What is Outlook?7:43

    Discover how Outlook 2019 serves as the office suite's communication hub, centralizing email, calendar, contacts, tasks, and notes in one app.

  • Basics of Email Etiquette4:28

    Master five basics of email etiquette in Outlook, from concise subject lines and patient replies to careful use of high importance, proofreading, and choosing between reply and reply all.

  • Opening Outlook2:06

    Learn three fast methods to open Outlook—using search, the start menu, and pinning to the taskbar—so you can quickly access and navigate Outlook's email interface.

  • Identifying Outlook Components6:26

    Identify and navigate Outlook components by exploring the inbox, navigation pane, and folder hierarchy, then switch to calendar, people, and to-do views that synchronize across modules.

  • Exploring the Outlook Interface5:25

    Explore the Outlook interface by navigating the backstage view, title bar, quick access toolbar, and ribbon; customize tools, manage folders, search, and connect emails, contacts, and appointments.

  • Opening Messages4:10

    Open Outlook emails using the preview pane, identify icons for categories, flags, attachments, and mentions, and handle appointment invites with calendar integration, plus pop out and snap windows.

  • Using Read Aloud4:03

    discover how to enable Outlook's read aloud feature for emails, customize voice and speed, and control reading from highlighted text or whole messages.

  • Creating a Basic Email4:56

    Create and format a basic email in Outlook 2019, using the message ribbon to apply bold, italics, font color, and alignment while handling the to, cc, and bcc recipients.

  • Formatting an Email Message1:58

    Format business emails with plain sentence case, avoid all caps or backgrounds, and use ten to twelve point Arial or Times New Roman with bullets or bold headings for emphasis.

  • Mentioning in Outlook2:36

    Learn to use the mentioning feature in Outlook to highlight email points and auto add mentioned recipients to the to list, helping you focus attention and filter messages.

  • Responding to Emails3:25

    Learn to reply, reply all, and forward emails in Outlook 2019, including managing recipients, attachments, and preserving professional etiquette, with emphasis on choosing the right sending option.

  • Marking Importance and Sensitivity3:33

    Learn to set high, normal, or low importance and choose sensitivity levels (personal, private, confidential) for Outlook 2019 emails from the properties window and ribbon.

  • Working with Attachments6:28

    Learn how attachments work in Outlook, including Word, Excel, and PowerPoint documents and pictures, and how to attach, preview, save to desktop or cloud, and manage them before sending.

  • Attaching Contacts and Messages7:10

    Attach Outlook items such as contact cards, calendar slots, and emails to a blank message, and learn how each item appears as a picture in the body.

  • Proofing Emails4:55

    Learn to proofread emails by enabling spelling and grammar check in Outlook, and use the review tools—dictionary, thesaurus, accessibility checks, and language settings—to ensure a polished message.

  • Understanding Outlook Folders4:04

    Organize emails in Outlook by creating and naming folders, building a folder hierarchy, and using drag-and-drop and right-click options to rename, move, or delete folders.

  • Organizing with Folders4:14

    Create and organize subfolders in Outlook 2019, move emails with drag-and-drop or the move command, and manage folders through delete and recover options for a clean inbox.

  • Creating and Editing Favorites2:25

    Learn to access favorites in the Outlook navigation pane, add or remove folders to the favorites, and keep your most-used folders at a glance.

  • Utilizing Focused Inbox2:50

    Enable Focused Inbox in Outlook 2019 to separate important messages from others, and learn how to switch views, move items to other, and let the algorithm tailor future sorting.

  • Adjusting Reading Options6:57

    Learn to customize Outlook's reading options by adjusting the folder/navigation pane, tuning the reading pane position and size, enabling the to-do bar, and personalizing layout for efficient email viewing.

  • Using Conversation View4:54

    Learn how Outlook's conversation view groups related emails into a thread, how to enable or disable it across folders, and how date-based sorting can affect conversations.

  • Filtering and Sorting Messages4:47

    Master filtering and sorting messages in Outlook 2019 to organize your inbox and folders. Use unread, mentioned, color categories, flags, attachments, and reverse sorting to quickly locate items.

  • Organizing Emails with Color Categories5:49

    Learn to organize Outlook emails using color categories to filter and sort conversations, create and assign names and colors, use shortcuts, and manage category removal and multi-category views.

  • Using Follow Up Flags7:01

    Learn to use follow up flags in Outlook to denote actions, customize due dates and reminders, and manage flagged emails from the ribbon and inbox.

  • Searching for Messages5:20

    Learn to search in Outlook 2019 using the quick search bar, narrow results with scope options, and refine by from, subject, attachments, and color categories.

  • Printing Messages5:28

    Learn to print emails and other Outlook items by using print options, page setup, and range selections to create professional physical copies for safekeeping.

  • Deleting and Recovering Messages6:40

    Manage your Outlook inbox by deleting and recovering messages, and understand how the deleted items folder works. Use keyboard delete, dragging, or context menus to handle single or multiple emails.

  • Using Automatic Replies5:47

    Learn to set up and customize automatic replies in outlook, including time-range controls, internal and external messages, and rules for incoming emails.

  • Creating and Editing Contacts6:50

    Create and edit Outlook contacts by entering names, company, job title, emails, and phones. Organize contacts into groups and update details using the more options menu.

  • Adjusting Contact Views6:48

    Adjust Outlook contacts views by exploring five default options, saving custom views, and creating new ones with business card, card, phone, and list layouts.

  • Creating and Working with Contact Groups5:32

    Create and manage contact groups in Outlook to email multiple people at once, add or remove members, and streamline messages and scheduling.

  • Adding Contacts from Meetings and Messages3:01

    Learn to add contacts from emails or meeting invites in Outlook by hovering over a name, using the more options menu or right-click, and saving them to your contacts list.

  • Categorizing, Filtering, and Searching Contacts3:54

    Learn to categorize, filter, and search contacts in Outlook 2019 using the search tools and category colors to organize and quickly locate HR and sales items.

  • Exploring the Calendar3:17

    Explore Outlook's calendar view, learn to switch from mail to calendar, enable multiple calendars, overlay them by color, and manage personal and professional schedules in one place.

  • Creating and Editing Appointments5:36

    learn how to create and edit appointments in the Outlook calendar, including setting the subject, time, location, reminders, status, recurrence, time zones, and how appointments differ from meetings with attendees.

  • Using the Scheduling Assistant4:04

    Learn to create meetings with the scheduling assistant, check attendee availability and room options, and view multiple schedules to pick the best time. Send invites and track responses.

  • Managing Meeting Responses5:01

    Organizers track attendee responses in the calendar tracking view, seeing who accepted, tentatively accepted, or declined, while attendees manage invites from their email inbox with accept, tentative, or decline options.

  • Changing and Adding Time Zones3:22

    Enable a second time zone in the Outlook calendar to compare times across zones in week view, and label it as home and a second zone.

  • Creating Calendar Groups4:03

    Create a group in Outlook to generate a group inbox and calendar, then organize a shared project group calendar by pulling together members' schedules for easy, centralized scheduling and files.

  • Creating and Updating Tasks6:55

    Explore creating and updating tasks in Outlook, using flags, categories, due dates, priorities, and recurrence to manage to-do lists alongside email and calendar items.

  • Assigning Tasks5:30

    Learn how to assign tasks to individuals or groups, set start and due dates, designate priority and status, and send status reports to track progress across a team.

  • Working with Notes4:53

    Access the notes component from the more options button, create and edit notes, then organize by color categories and folders and customize views for quick reference.

  • Replying to Messages with Features4:00

    Improve efficiency in Outlook by using reply with meeting and other features, including a scheduling assistant, to schedule, invite, attach, and share meeting requests directly from your inbox.

  • Recalling and Resending Messages3:51

    learn to recall and resend emails in Outlook 2019 by deleting unread copies or replacing them with a corrected message, and verify recall outcomes for recipients.

  • Creating and Using Email Signatures4:04

    Create and manage email signatures in Outlook 2019 by accessing signatures in options, setting default signatures for accounts, and adding elements like business cards, images, and links across devices.

  • Automating with Quick Steps5:00

    Explore how quick steps automate Outlook tasks, from moving emails and flagging items to creating new emails and meetings, with custom presets and shortcuts.

  • Course Recap1:27

    Recap the essentials of Outlook 2019, focusing on automation with email signatures, groups, and rules and quick steps to streamline the inbox and boost efficiency.

Requirements

  • Basic computer skills and understanding of basic email concepts.
  • Outlook 2019 Beginner Course or equivalent experience and knowledge.

Description

Save 20% by purchasing this 3-course bundle; which teaches you all you need to know about Microsoft Outlook 2019. An email etiquette course designed to help with formatting and editing email messages is also included in this great bundle!

This bundle includes:

  • Microsoft Outlook 2019 Beginner

  • Microsoft Outlook 2019 Advanced

  • Business Skills: Email Etiquette

Email is in an important tool in today's business world. With its prevalence, it is imperative this tool is used professionally and properly.


In the beginner course of Microsoft Outlook 2019; students will learn the basics of Microsoft Outlook 2019 and help them gain familiarity with the Outlook environment and basic functionality. Students will learn the basics of email, how to use the Help feature, how to create and send messages, and how to work with attachments. Students will also learn organizational techniques through the use of folders, views, categories, flags, and searching. Additionally, students will review printing options, automatic replies, contact creation and management, calendar use and management, task and note creation and management, message options, and email signatures.


In the advanced course of Microsoft Outlook 2019; students will expand upon their existing knowledge and learn and use advanced features of Microsoft Outlook 2019. Students will modify and manage message options, track and delivery options, voting options, contact options, calendar options, and other advanced Outlook features. Students will also review rules and automation, cleanup commands, sharing options, advanced graphic options, junk mail options, import and export features, and how to back up their Outlook data.


In the email etiquette course within this bundle; students will understand best practices for setting up and composing email, and responding to messages, formatting messages, proofing messages and offers tips to minimize common mistakes like missing attachments, wrong addressing and more. 

Who this course is for:

  • Students wishing to expand upon their existing knowledge of Microsoft 2019.