
Explore the basics of Outlook 2019, from sending messages and organizing folders to calendar invites, contacts, tasks, and notes to boost efficiency.
Discover how Outlook 2019 serves as the office suite's communication hub, centralizing email, calendar, contacts, tasks, and notes in one app.
Master five basics of email etiquette in Outlook, from concise subject lines and patient replies to careful use of high importance, proofreading, and choosing between reply and reply all.
Learn three fast methods to open Outlook—using search, the start menu, and pinning to the taskbar—so you can quickly access and navigate Outlook's email interface.
Identify and navigate Outlook components by exploring the inbox, navigation pane, and folder hierarchy, then switch to calendar, people, and to-do views that synchronize across modules.
Explore the Outlook interface by navigating the backstage view, title bar, quick access toolbar, and ribbon; customize tools, manage folders, search, and connect emails, contacts, and appointments.
Open Outlook emails using the preview pane, identify icons for categories, flags, attachments, and mentions, and handle appointment invites with calendar integration, plus pop out and snap windows.
discover how to enable Outlook's read aloud feature for emails, customize voice and speed, and control reading from highlighted text or whole messages.
Create and format a basic email in Outlook 2019, using the message ribbon to apply bold, italics, font color, and alignment while handling the to, cc, and bcc recipients.
Format business emails with plain sentence case, avoid all caps or backgrounds, and use ten to twelve point Arial or Times New Roman with bullets or bold headings for emphasis.
Learn to use the mentioning feature in Outlook to highlight email points and auto add mentioned recipients to the to list, helping you focus attention and filter messages.
Learn to reply, reply all, and forward emails in Outlook 2019, including managing recipients, attachments, and preserving professional etiquette, with emphasis on choosing the right sending option.
Learn to set high, normal, or low importance and choose sensitivity levels (personal, private, confidential) for Outlook 2019 emails from the properties window and ribbon.
Learn how attachments work in Outlook, including Word, Excel, and PowerPoint documents and pictures, and how to attach, preview, save to desktop or cloud, and manage them before sending.
Attach Outlook items such as contact cards, calendar slots, and emails to a blank message, and learn how each item appears as a picture in the body.
Learn to proofread emails by enabling spelling and grammar check in Outlook, and use the review tools—dictionary, thesaurus, accessibility checks, and language settings—to ensure a polished message.
Organize emails in Outlook by creating and naming folders, building a folder hierarchy, and using drag-and-drop and right-click options to rename, move, or delete folders.
Create and organize subfolders in Outlook 2019, move emails with drag-and-drop or the move command, and manage folders through delete and recover options for a clean inbox.
Learn to access favorites in the Outlook navigation pane, add or remove folders to the favorites, and keep your most-used folders at a glance.
Enable Focused Inbox in Outlook 2019 to separate important messages from others, and learn how to switch views, move items to other, and let the algorithm tailor future sorting.
Learn to customize Outlook's reading options by adjusting the folder/navigation pane, tuning the reading pane position and size, enabling the to-do bar, and personalizing layout for efficient email viewing.
Learn how Outlook's conversation view groups related emails into a thread, how to enable or disable it across folders, and how date-based sorting can affect conversations.
Master filtering and sorting messages in Outlook 2019 to organize your inbox and folders. Use unread, mentioned, color categories, flags, attachments, and reverse sorting to quickly locate items.
Learn to organize Outlook emails using color categories to filter and sort conversations, create and assign names and colors, use shortcuts, and manage category removal and multi-category views.
Learn to use follow up flags in Outlook to denote actions, customize due dates and reminders, and manage flagged emails from the ribbon and inbox.
Learn to search in Outlook 2019 using the quick search bar, narrow results with scope options, and refine by from, subject, attachments, and color categories.
Learn to print emails and other Outlook items by using print options, page setup, and range selections to create professional physical copies for safekeeping.
Manage your Outlook inbox by deleting and recovering messages, and understand how the deleted items folder works. Use keyboard delete, dragging, or context menus to handle single or multiple emails.
Learn to set up and customize automatic replies in outlook, including time-range controls, internal and external messages, and rules for incoming emails.
Create and edit Outlook contacts by entering names, company, job title, emails, and phones. Organize contacts into groups and update details using the more options menu.
Adjust Outlook contacts views by exploring five default options, saving custom views, and creating new ones with business card, card, phone, and list layouts.
Create and manage contact groups in Outlook to email multiple people at once, add or remove members, and streamline messages and scheduling.
Learn to add contacts from emails or meeting invites in Outlook by hovering over a name, using the more options menu or right-click, and saving them to your contacts list.
Learn to categorize, filter, and search contacts in Outlook 2019 using the search tools and category colors to organize and quickly locate HR and sales items.
Explore Outlook's calendar view, learn to switch from mail to calendar, enable multiple calendars, overlay them by color, and manage personal and professional schedules in one place.
learn how to create and edit appointments in the Outlook calendar, including setting the subject, time, location, reminders, status, recurrence, time zones, and how appointments differ from meetings with attendees.
Learn to create meetings with the scheduling assistant, check attendee availability and room options, and view multiple schedules to pick the best time. Send invites and track responses.
Organizers track attendee responses in the calendar tracking view, seeing who accepted, tentatively accepted, or declined, while attendees manage invites from their email inbox with accept, tentative, or decline options.
Enable a second time zone in the Outlook calendar to compare times across zones in week view, and label it as home and a second zone.
Create a group in Outlook to generate a group inbox and calendar, then organize a shared project group calendar by pulling together members' schedules for easy, centralized scheduling and files.
Explore creating and updating tasks in Outlook, using flags, categories, due dates, priorities, and recurrence to manage to-do lists alongside email and calendar items.
Learn how to assign tasks to individuals or groups, set start and due dates, designate priority and status, and send status reports to track progress across a team.
Access the notes component from the more options button, create and edit notes, then organize by color categories and folders and customize views for quick reference.
Improve efficiency in Outlook by using reply with meeting and other features, including a scheduling assistant, to schedule, invite, attach, and share meeting requests directly from your inbox.
learn to recall and resend emails in Outlook 2019 by deleting unread copies or replacing them with a corrected message, and verify recall outcomes for recipients.
Create and manage email signatures in Outlook 2019 by accessing signatures in options, setting default signatures for accounts, and adding elements like business cards, images, and links across devices.
Explore how quick steps automate Outlook tasks, from moving emails and flagging items to creating new emails and meetings, with custom presets and shortcuts.
Recap the essentials of Outlook 2019, focusing on automation with email signatures, groups, and rules and quick steps to streamline the inbox and boost efficiency.
Explore advanced Microsoft Outlook 2019 features, including customizing the experience, rules and automation, sharing calendars, contacts, and mail, plus junk mail filters, views, and data file backup.
Explore advanced Outlook view customization by adjusting compact, single, and preview views, tailoring columns and groups, and using Outlook today to track tasks and reminders.
Modify Outlook by exploring mail options from the back end, including editing options and the advanced tab. Customize stationary, fonts, reading pane, replies and forwards, and save and send settings.
Master tracking options in Outlook 2019, including delivery and read receipts, default versus one-off requests, automatic updates of receipts, and applying receipts to individual emails.
Learn to use voting buttons in Outlook to run polls or schedule meetings, create custom voting options, and track recipient responses directly from the sent message.
Organize Outlook contacts with folder groups and file folders, then link multiple entries to create a single, comprehensive contact card in the people view.
Customize the Outlook calendar weather bar by connecting to Amazon Weather, save up to five locations, and cycle through forecasts for Washington, D.C. and Seattle, Washington.
Learn to create and save Outlook email templates to automate frequent messages. Access templates later through new items, more items, and choose from, then reuse agendas for upcoming meetings.
Save frequently used phrases as quick parts to auto text in Outlook, then insert them into any email from the quick parts gallery to automate messages.
Learn to automate your Outlook experience by creating rules that move messages to folders, apply categories, and manage alerts, using the rules wizard and templates to organize incoming mail.
Learn to customize Outlook desktop alerts by adjusting message arrival notifications and sounds, and use the control panel to change the desktop mail notification sound across desktop mail applications.
Explore Outlook 2019's advanced search tools, including indexing status, locations to search, and the advanced find feature to target items by type, folders, words, recipients, and timeframes.
Learn how to share and manage access to calendars in Outlook 2019, including read access versus full access, calendar permissions, and the differences from Office 365 sharing.
Learn how to print Outlook calendars with daily, weekly, monthly, tri fold, and detail views, including time zones, and save them as dot ISIS files with date range options.
Explore how to share Outlook contacts and contact groups, forward individual contacts as a business card or Outlook contact, and share or forward entire contact folders or groups with others.
Configure delegate access and folder permissions in outlook to share mail folders, letting others read, write, or delete items and manage calendars, tasks, and contacts.
Master inserting and converting text to tables in Outlook, then customize with design and layout options to create clear, well-styled email tables.
Insert smart art in an Outlook email to create an organization chart, and customize it with design and format options plus alternative text for accessibility and team collaboration.
Insert and format pictures and screenshots in Outlook 2019 emails, adjust size and text wrap, and explore shapes, icons, 3D models, charts, and crop tools.
Learn how to insert and manage hyperlinks in Outlook emails by using the insert tab, selecting existing files, web pages, recent files, or email addresses, and adjusting the display text.
Learn to insert equations, symbols, and horizontal lines into email items using the insert tab, save custom equations to the equation gallery, and create shortcut keys for frequently used symbols.
Use Outlook's mailbox cleanup to delete or archive items, empty deleted items, view quota, and purge redundant messages across folders to reclaim space.
Explore conversation cleanup in Outlook 2019. Learn to ignore conversations, delete items, and move redundant messages to the deleted items folder, with customizable destination folders.
Back up Outlook data by creating an Outlook data file, saving it to a computer or removable disk, and managing it through account settings.
Navigate the Outlook import/export wizard to import vCard contacts and export CSV files, and learn when to attach contacts versus export for offline backups.
Explore advanced junk mail options in Outlook, including blocking or never blocking senders and domains, safe senders and recipients lists, and customizable junk email levels.
Conclude the level two Outlook 2019 course by mastering rules to automate email routing to folders and the junk folder, and learn to back up data with a data file.
Learn five areas of email etiquette: setting up a message, composing, writing style, formatting and proofing, and replying, to convey messages clearly and project a professional image while reducing liability.
Attach files first to avoid missing attachments, respect size limits, and share links when needed; then compose, address recipients last, and use To, Cc, and Bcc for visibility.
Craft precise emails by including a specific subject line, six to ten words, and time markers like dates. Pair your message with a clear salutation and signature.
Write professional emails tailored to your audience, with clear structure and explicit actions and deadlines. Keep messages brief, avoid humor or emojis, and read aloud to ensure a professional tone.
Learn to format Outlook emails using word-like text options on the message tab, including bold, underline, italic, color highlights, text color, alignment, and numbered lists to emphasize key points.
Proofread every message before sending, since spell check alone can miss errors. Read aloud and enable automatic spell check; for wide audience or important emails, have another editor review.
Always reply to emails unless the sender indicates otherwise, and respond within 24–48 hours. Limit reply all, and address all questions clearly, seeking clarification if needed.
Forward with a note on why you share and its relevance, scan message to avoid sharing sensitive content, and respect sender wishes, forwarding restrictions, and policies, obtain permission when needed.
Develop proper email etiquette by proofreading messages before sending, reviewing history before forwarding, and recognizing when sensitive information is buried in a thread; consider phone calls for sensitive topics.
Save 20% by purchasing this 3-course bundle; which teaches you all you need to know about Microsoft Outlook 2019. An email etiquette course designed to help with formatting and editing email messages is also included in this great bundle!
This bundle includes:
Microsoft Outlook 2019 Beginner
Microsoft Outlook 2019 Advanced
Business Skills: Email Etiquette
Email is in an important tool in today's business world. With its prevalence, it is imperative this tool is used professionally and properly.
In the beginner course of Microsoft Outlook 2019; students will learn the basics of Microsoft Outlook 2019 and help them gain familiarity with the Outlook environment and basic functionality. Students will learn the basics of email, how to use the Help feature, how to create and send messages, and how to work with attachments. Students will also learn organizational techniques through the use of folders, views, categories, flags, and searching. Additionally, students will review printing options, automatic replies, contact creation and management, calendar use and management, task and note creation and management, message options, and email signatures.
In the advanced course of Microsoft Outlook 2019; students will expand upon their existing knowledge and learn and use advanced features of Microsoft Outlook 2019. Students will modify and manage message options, track and delivery options, voting options, contact options, calendar options, and other advanced Outlook features. Students will also review rules and automation, cleanup commands, sharing options, advanced graphic options, junk mail options, import and export features, and how to back up their Outlook data.
In the email etiquette course within this bundle; students will understand best practices for setting up and composing email, and responding to messages, formatting messages, proofing messages and offers tips to minimize common mistakes like missing attachments, wrong addressing and more.