
Explore Outlook 2016 interface and navigation, create and send messages with attachments, organize with categories or folders, manage contacts, calendar appointments and meetings, and use quick steps to boost efficiency.
Explore how Outlook functions as an information manager for personal and work use, handling emails, calendars, contacts, tasks, and notes with Office integration and email address concepts.
Master email etiquette by limiting subject lines to six words, using high importance sparingly, proofreading for errors, and choosing between reply and reply all to manage conversations.
Open Outlook 2016 from the Start menu or all apps, type to locate it, and double-click to launch, then pin it to the taskbar for quick access.
Access and manage mail, calendar, contacts, tasks, and notes in Outlook 2016 using the navigation bar and keyboard shortcuts to switch views and create items.
Explore the Outlook 2016 interface, learn to navigate the quick access toolbar, the ribbon, and panes, and tailor mail, calendar, and people views with peeks for efficiency.
Explore how the Outlook 2016 ribbon is organized into tabs, groups, and commands, with features like screen tips, dialogue box launchers, galleries, contextual tabs, and quick access toolbar customization.
Explore how to access help in Outlook 2016 using the tell me what you want to do box, search, and quick actions like reply, automatic replies, and attachments.
Learn how to open and read emails in Outlook, navigate via folder and reading panes, view messages with shortcuts, manage read/unread status, and identify attachments, forwards, replies, meetings, and reminders.
Learn to create and send a basic email in Outlook 2016 using the mail view, new email, and address book; check names before sending.
Master Outlook 2016 email formatting by selecting text and applying font, size, color, bold, and bullets, using the format text and message tabs, and understanding HTML versus plain text.
Master how to respond to emails in Outlook 2016 by replying, replying all, or forwarding, using the message window or reading pane, and managing recipients and drafts.
Learn to mark emails with high or low importance and set sensitivity levels (personal, private, confidential) in Outlook 2016, guiding recipients while noting these markers are informational.
Learn how to attach files in Outlook 2016 via attach file, browse this PC, or drag and drop, include OneDrive/SharePoint links, and set recipients can edit or view.
Learn to manage Outlook attachments by previewing in the reading pane, saving (including save all attachments), opening, copying, removing, and dragging files to the desktop using the attachment tools.
Learn to attach Outlook items, including contacts' business cards and emails, to messages using the attach item feature, saving recipients from forwarding clutter.
Learn to proof emails in Outlook 2016 using spell check, auto-correct, and dictionary options, and customize proofing settings to ensure accurate, professional messages.
Outlook uses default folders such as Inbox, Drafts, Sent Items, Deleted Items, Clutter, Conversation History, Junk, Outbox, and RSS feeds to organize messages.
Create folders under the inbox in the folder pane, rename and move folders and subfolders, drag and drop messages, and manage unread counts and deletions to the deleted items folder.
Enable the favorites area in Outlook 2016 and add frequently used folders for quick access. Use drag and drop, right-click, and show in favorites to manage order and visibility.
Explore Outlook's clutter feature as a secondary inbox that moves messages likely to be ignored from your main inbox, and learn how to turn clutter on or off.
Adjust Outlook reading options to focus on what matters by collapsing the folder pane, choosing the reading pane placement, and using the message preview and sorting.
Explore how Outlook conversation view groups related messages into threads, letting you expand, collapse, and move whole conversations across mailboxes or folders.
Learn to sort and filter messages in Outlook 2016 to quickly locate emails by date, sender, subject, or attachments, and refine views with group controls, reset view, and filters.
Organize Outlook messages using color categories, rename categories like benefits and CRM Project, apply CTRL+F2 shortcut, and sort or filter by categories to streamline project work.
Learn to use Outlook follow-up flags to remind yourself and others, set due dates and reminders. Flags appear in mail and the to-do list for tracking.
Explore how to search messages in Outlook 2016, using the search field, scope options, and refinements like has attachments and recent searches.
Learn how to print Outlook 2016 messages, from quick print to the print area, using memo or table styles, printer options, and print preview.
Delete and recover messages in Outlook 2016 by moving items to the deleted items folder, emptying the folder, and using recover deleted items when needed.
Create, edit, and delete contacts in the Outlook 2016 People view. Use the reading pane to email or schedule meetings and manage contact details in folders.
Explore how to adjust contact views in Outlook 2016, switching between people, business card view, card view, list view, and phone view, and customize columns, sorting, and sharing contacts.
Create and manage Outlook contact groups, add members from Outlook Contacts or address book, edit the group as needed, and send messages to the CRM Project group.
Learn to add Outlook contacts from messages and meetings by opening a contact card, adding the person, saving, and updating the address book with online and offline lists.
Master categorizing, filtering, and searching Outlook contacts with color categories, apply them in the People view, and refine results using search tools for quick contact access.
Explore the Outlook 2016 calendar to manage time with appointments and meetings, switch between month, week, or day views, share calendars with teammates, and search or go to specific dates.
Create and edit Outlook 2016 appointments to block time, set subject, location, start time, reminders, busy or tentative status, and attach files, from calendar or mail view.
Create and send meeting requests in Outlook 2016, designate the organizer, invite attendees by email, configure subject, location, start and end times, reminders, and view the meeting on your calendar.
Learn to manage meeting responses in Outlook 2016, as attendee and organizer, using accept, tentative, or decline, edit responses, and track responses in calendar.
Learn to edit and cancel meetings in outlook by updating attendees, changing times, attaching files, and sending updates, while recipients respond with accept, tentative, or decline.
Create a calendar group in Outlook to easily view your colleagues' free and busy status, add members from the address book, and toggle their calendars for CRM project visibility.
Explore how to view, manage, and complete tasks in Outlook 2016, including tasks and to do lists, flagging, and viewing tasks across mail, calendar, and docked peeks.
Create and manage tasks in Outlook to track start dates, due dates, priority, and completion status. Drag emails or meetings to tasks to capture details and set reminders.
Learn to manage Outlook tasks by updating, editing, and completing items; mark overdue tasks, adjust due dates and status, add reminders and notes, and delete tasks from the todo list.
Outlook 2016 introduces electronic sticky notes, teaching you to create, view (list or last seven days), and forward or email notes, and to drag notes to the desktop.
Learn to manage Outlook 2016 messages by replying with meeting or instant message, schedule meetings from the message, and forward as attachments to recipients.
Learn to recall or resend messages in Outlook 2016, including delete unread copies or replace with a new message, and the recall conditions like same organization and unread status.
Learn to create and customize multiple Outlook signatures, including name, contact details, and a logo image, and set default signatures for new messages and replies.
Automate Outlook 2016 tasks with quick steps that reply and delete, forward to managers or teammates, file to crm project folder, move messages to folders, and rename or reset defaults.
Explore the Outlook interface and its key components, including messages, calendar, people, tasks, and notes. Learn to manage your incoming information with confidence.
This course is designed to teach students the basics of Microsoft Outlook 2016 and help them gain familiarity with the Outlook environment and basic functionality. Students will learn the basics of email, how to use the Help feature, how to create and send messages, and how to work with attachments. Students will also learn organizational techniques through the use of folders, views, categories, flags, and searching. Students will review printing options and automatic replies. Additionally, students will learn contact creation and management, calendar use and management, creating appointments and meetings, task and note creation and management, message options, and email signatures.
This course aligns with the CAP Body of Knowledge and should be approved for 5.75 recertification points under the Technology and Information Distribution content area. Email info@intellezy.com with proof of completion of the course to obtain your certificate.
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