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Founded a residential organizing company in 2002 and earned NATO certification in 2007, then created a team organizing blueprint and trained organizers for over 15 years.
Explore the core skills of a good organizer, including patience, calm, problem solving, and attention to detail, while identifying specialties like closet design, home offices, and the Connemara method.
Clients hire professional organizers when clutter overwhelms them, events like divorce, moving, or a new baby create chaos, and they seek office setup or guidance on the Marie Kondo method.
Explore whether you need certification for professional organizing and how billable hours, client work, and portfolios prepare you for programs like NAPO, the CPO, ICD, and Komori.
Present a neat, approachable professional look with a simple uniform in neutral colors, a logo, comfortable shoes, and carry a prepared toolkit to stay organized on site.
Draft a written client agreement covering ethics, confidentiality, payments, cancellation policy, photo consent, referral incentives, third-party liability, and travel or admin fees to build trust.
Determine fees by analyzing market rates, experience, and business expenses, and choose hourly, session, or project pricing as your professional organizing business grows.
Assess safety when visiting clients' homes, verify referrals by phone and online checks, trust intuition, watch for red flags, and choose only comfortable, safe organizing opportunities.
Explore the clutter hoarding scale, a five-level residential observational tool that assesses structure and zoning, animals, household functions, health and safety, and personal protective equipment.
Conduct phone consultations to qualify clients, flag red flags, and start the sales process with intake forms, questionnaires, a contract, and scheduling via a CRM.
Conduct an on-site assessment of the entire home, not just the closet. Create a written action plan with goals, timeline, and budget to minimize clutter and guide storage solutions.
Discover how consultations reveal what matters most and craft a game plan, then shift to project sessions that gather and sort, make decisions, and put away to tackle clutter.
Lead project sessions in defined spaces for 3–6 hours using the GDP method—gather and sort, make decisions, and put away—to help clients organize closets, kitchens, garages, and home offices.
Estimate time by considering space size, the number of containers, and client decision making, then schedule category-based sessions and shopping blocks to complete the project efficiently.
Begin with the initial phone call to craft an action plan, identify multiple organizing projects, and schedule sessions for the home. Foster long-term relationships through ongoing maintenance and future projects.
Apply the GDP method to organize common spaces—closets, kitchens, workspaces, garages, and more—using a step-by-step approach, with homework to keep progress moving and build client confidence.
Organize a closet through a structured gather and sort, focused decision time, and efficient put away. Use matching hangers, bins, and optional closet redesign to maximize space.
Organize a home office by sorting space into office supplies, data storage, books, reference materials, electronics, cords, and job-specific materials, label everything, and apply the fat system—file, act, toss—to papers.
Master weather-aware garage organizing by shifting to other spaces on mild days and avoiding bad weather, using weather-tight bins, overhead storage, labeling, and shelving.
In this course you will learn how to:
Be prepared and confident accepting paying clients
Perform a productive and successful session with your client even if you are meeting them for the first time
Create a plan with your client that leads to multiple job opportunities
Understand all the educational resources for Professional Organizers including 3 types of certification