
Industrial and organizational psychology applies scientific methods to solve workplace problems, improving productivity, motivation, morale, and training while studying leadership, teamwork, job satisfaction, and organizational development.
Industrial and organizational psychology originated in World War I, using alpha and beta tests to improve selection, well-being, and performance, influenced by Taylorism, Hawthorne, and job characteristics theory.
Trace the roots of industrial and organizational psychology in the Hawthorne studies, highlighting how working conditions affected productivity and spurred the human relations movement, with WWII accelerating practice.
Trace the evolution of industrial and organizational psychology from early job satisfaction research. Explore how leaders, motivation, productivity, and employee programs shaped the field’s development.
Explore how specialized knowledge in organizational behavior applies psychological principles to solve workplace problems and improve productivity through measurable criteria, job analysis, performance measurement, training, and career planning.
Explore the array of I/O psychology research methods, from classic experiments to meta-analyses. Apply quantitative and qualitative approaches, surveys, and longitudinal studies to improve organizational practice and employee well-being.
Explore how the central limit theorem underpins psychology statistics. Learn its implications for SEM, MANOVA, IRT, and hierarchical linear modeling, and for regression assumptions like homoscedasticity.
analyze how managerial decisions shape organizations by linking individual and group behavior, motivation, leadership, and work organization within global structures.
Job analysis identifies responsibilities and what employees are paid for by collecting data through interviews, questionnaires, task analysis, and observation to guide recruitment, appraisal, compensation, and training decisions.
Explore how industrial and organizational psychologists design recruitment and selection systems, from job postings and fairs to interviews, assessments, and background checks, to identify fits for the job and culture.
Explore how performance appraisal and management communicate judgments about effectiveness against standards, including biases, feedback, and methods like 360-degree feedback, self appraisal, top-down, bottom-up, and behaviorally anchored rating scales.
Set clear, measurable performance standards aligned with strategic goals, using valid evaluation methods like 360 degree feedback and manager assessments, with continuous monitoring and bars to guide employee development.
Outline how compensation and benefits policies ensure fair wages, attract and retain talent, and define salary, incentive pay including stock options, and non-cash benefits.
Analyze Fiedler's contingency model and contextual leadership theories, including transformational, transactional, Vroom-Yetton-Yago, path-goal, authentic, and servant leadership, and their situational effectiveness.
Explore how organizational culture shapes behavior, decision making, and performance through the iceberg model, Schein's levels, OCI, and Hofstede's dimensions, including clan, adhocracy, market, and hierarchy.
Explores work life balance, its measurement with the Wblm and Nijmegen Swing, circadian rhythms, job crafting, telecommuting, and psychological capital shaping well-being.
Discover occupational health psychology, its history, key domains, and how psychologists promote worker well-being, reduce stress and injury, and evaluate preventive workplace policies.
Explore how diversity and inclusion shape the workplace through inclusive leadership, equal opportunities, and accessibility, empowering belonging, diverse perspectives, and productive and engaged employees in today’s global organizations.
Assess the current state of dei initiatives by evaluating demographics, policies, and cultural norms, then create a strategic dei framework with clear objectives, targets, and actionable strategies to sustain equity.
Apply the lens model to see how judgments arise from perceptions shaped by biases. Incorporate prospect theory, Bayesian decision theory, and weighted multi-criteria scoring to manage uncertainty.
Design effective work systems by aligning people, processes, technology, and structure; measure KPIs like efficiency and quality; apply ergonomics, value stream mapping, six sigma, and analytics to optimize performance.
Explore how flight simulator technology evolved into immersive training for leadership and customer service in industrial and organizational psychology, using AI, VR, serious games, and personalized learning experiences.
Understand causal modeling beyond correlation by examining direction of influence and underlying processes with structural equation modeling, linking latent constructs to observed variables via path diagrams.
Clarify the research question and objectives to guide study design, select a field method (naturalistic or participant observation, surveys, or longitudinal studies), define population and sampling, and choose instruments.
Combine results from multiple studies to identify patterns across research. Formulate a clear research question and inclusion criteria; extract effect sizes (Cohen's d, Pearson's r) and assess heterogeneity.
Engage with change management fundamentals, from defining changes and leading people through the transitional approach and change curve to monitoring progress toward a clear target state, including managing resistance.
Explore the distinction between applied psychology and organizational psychology, a branch that focuses on employees, their relationships, and group dynamics to improve organizational performance through changes in structure and environment.
Explore organizational culture and leadership, including eight culture styles and how to improve culture, motivation, and job satisfaction. Learn how different leadership styles shape behavior, engagement, and performance in organizations.
Examine how job satisfaction links to life satisfaction, happiness, positive affect, and the absence of negative emotions, boosting motivation, persistence, and learning orientation, with tenure and commitment shaping outcomes.
Examine intrinsic, extrinsic, and interpersonal motivation driving goal-directed behavior in the workplace. Apply expectancy, reinforcement, and goal setting theories, with feedback, autonomy, and policies that promote fairness.
Explore conflict management in organizations by identifying root causes, generating options, and using mediation, negotiation, and active listening to implement and evaluate solutions.
Explore how human resource management attracts, trains, evaluates, rewards, and retains employees, while examining intrinsic and extrinsic motivation, equity theory, expectancy theory, job characteristics, and performance management.
Explore how organizational structure and design shape efficiency, flexibility, and collaboration within a company. Learn about functional, divisional, product, and matrix structures, star models, subsystems, and structure charts.
Explore how leadership psychology blends intelligence with emotional and social skills to influence others and build trust. Review trait, behavioral, and situational theories and leadership styles from charismatic to collaborative.
Explore how mindfulness and meditation enhance leadership in organizational behavior by boosting self-awareness, emotional regulation, decision making, and productivity in the workplace.
Explore the behavioral approach to leadership, tracing Lewin's person-environment behavior model, including personal characteristics and environmental forces, and Bass and Lord's extensions, with motivation, rewards, and leader-follower dynamics.
Explore research methods in organizational psychology, including observational methods, quasi experimental designs, true experiments, and longitudinal designs, with logistic regression, structural equation modeling, and hierarchical linear modeling.
Explore evolving trends in industrial and organizational psychology, including remote work, big data analytics, ai and ml in personnel selection and training, dei, virtual teams, csr, and ethical guidelines.
Explore career paths in industrial and organizational psychology, including coaching and training, consulting for organizations, or academic roles to improve employee satisfaction and productivity.
This course was designed for those who work in all types of organizations, as well as those about to enter the workforce. Participants should be able to make better decisions and understand other's reactions by applying fundamental principles of organizational behavior. This course goes beyond theory through videos, readings, and interactive exercises. Topics covered include: decision making, job satisfaction, interpersonal relations, leadership, motivation, organizational structures and design, power and politics, teams and group dynamics, change management, diversity in work-settings.
At the end of this course, participants should be able to understand major theories and concepts underlying the modern organizational behavior scholarship and practice.
Participants will also be able to apply these theories and concepts at work, making intelligent decisions about work practices that affect both individuals and teams within an organization. They will be better positioned to identify, analyze, and solve problems that affect individual, team or organizational performance. And they'll gain new skills in effective oral and written communication.
Course Topics:
- Decision Making: An Introduction
- Understanding Work Motivation and Job Satisfaction
- Leadership: Theory and Practice
- Teamwork: Theory and Practice
- Organizational Structures and Design: An Introduction
- Negotiation and Conflict Resolution: Theory and Practice
- Diversity in Work-Settings: An Introduction
- Interpersonal Relations
- Leadership
- Motivation
- Power and Politics
- Teams and Group Dynamics
- Change Management
- Business Applications of Organizational Behavior: The Basics.
- Business Ethics and Organizational Behavior.