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Organizational Development: OD for HR & Change Leaders [EN]

Name: Organizational Development: OD for HR & Change Leaders [EN]
Rating: 4.2 (39 reviews)

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Created byPapaHR ★ 160K students: Courses in Human Resources, HR, SHRM, AI Talent Analytics, HRMS, HRIS, CIPD, Claude, HRCI, PHR, Rewards

Last updated 6/2026

English

English [Auto],

What you'll learn

What organizational development (OD) is and how it supports business strategy
The difference between OD, HR, and external consulting approaches
How to assess organizational needs using interviews, surveys, and diagnostics
How to plan and implement effective change at the individual, team, and company levels
How to apply the PDCA cycle, Research-Action model, and OD process frameworks
How to design and facilitate interventions: coaching, team building, process improvement, and more
How to evaluate results using tools like ROI, the Kirkpatrick model, and Balanced Scorecard
How to manage and embed change using models from Kotter and Lewin
How to handle resistance to change and sustain transformation

Course content

6 sections • 57 lectures • 30h 2m total length

What Is Organizational Development? OD Concepts for HR Leaders44:39
What is organisation
What organisational development can work with
The link with HR
Characteristics of organisational development
What organisational development professionals do
What qualifications are required
How Organizational Development (OD) works
The Research-Action model
The PDCA cycle
Organizational Development Process Model
The history of organisational development
When and how to use OD
Quiz: Organizational Development for HR and Change Leaders
Starting OD Projects: Scope, Stakeholders and Change Goals36:17
How to sell an idea
Arranging a meeting with management
Getting agreement to start work
Applying project management tools
Forming a team
Systems theory OD

Organizational Assessment, Diagnosis and Feedback34:46
Organisational needs assessment
Assessment options - observations, interviews, questionnaires, data
Needs analysis and reporting
Providing feedback
Presenting Cultural and Structural Findings to a Resistant Management Team
OD Action Planning: From Diagnosis to Change Roadmap26:52
Cause-effect diagram
How to develop an action plan
Options for interventions: Individual, group, process, global
Organisational Interventions
Example of an action plan

Individual-Level OD Interventions for Behavior Change38:17
Options: coaching, mentoring, training, 360 assessment, job design, responsibility matrix, policy writing, conflict management
Team, Process and Global OD Interventions34:07
Options for teams: dialogue, team building, process discussion, meeting facilitation, brainstorming
Options for processes: TQM or quality management, 6 sigma, process re-engineering, benchmarking
Global level options: working with cultures across borders, working with virtual teams

1. Hiring A-Players for change teams41:49
2. Multichannel Candidate Sourcing for change teams34:04
3. Candidate Assessment and Selling the Job Opportunity29:24
Learn competency-based interviewing to assess candidates with GMA tests and test tasks, using scorecards and KR questions to evaluate soft skills, fit, and selling the job opportunity.
4. Employee Onboarding for change teams30:28
5. Forming to Performing: Team Development Stages30:36
Explore Tuckman's four stages of team development—forming, storming, norming, and performing—and how to diagnose the stage, set goals, assign Belbin roles, and adapt leadership for effective teamwork.
6. Building One Unified and High-Performing Team30:19
Explore how to turn employees into a unified, high-performing team through trust, vulnerability, constructive conflict, and the five dysfunctions of a team by Lencioni.
7. Managing Employee Personality Types in change teams27:29
8. Employee Termination: Who, When and How for OD Leader39:12
Identify when to dismiss and how to fire ethically, categorize employees into A–E players, explore second chances, and use exit management to strengthen teams.
9. Leadership Styles for OD Leader33:14
10. Choosing the Right Leadership Style for Maximum Team Performance28:09
Master situational leadership by diagnosing employee readiness and applying the right style—directive, mentoring, supportive, or delegating—to maximize team performance.
11. Effective Leadership: Gallup Research Insights for OD Leader25:18
12. Managing Team Culture for organizational effectiveness25:50
13. Salary Management for change teams44:32
14. Bonus and Incentive Programs for change teams34:32
15. Sales Team Compensation: Salary, Commission and Incentives42:56
16. Benefits Beyond Salary for change teams44:06
17. Motivation 3.0 and Total Motivation: What Drives Employees41:48
18. Retention and Burnout Prevention for change teams36:31
19. Employee Engagement for Maximum Team Performance35:01
20. Continuous Feedback to Sustain Motivation and Performance34:38
Learn how continuous, timely, and constructive feedback from managers motivates employees and improves performance through a bidirectional coaching dialogue, integrated metrics, and radical candor.
21. Talent Management and the 9-Box Grid for OD Leader29:33
22. Identifying and Leveraging Employee Talent24:40
Identify and leverage employee talents by recognizing strengths, testing top talents with Clifton Strengths or VIA, and applying them to boost engagement, health, and performance.
23. Learning and Development for change teams42:28
24. Succession Planning: Preparing the Next OD Leader33:46
25. Team Strategy: Aligning People, Priorities and Business Goals44:42
26. Goal Setting: MBO, KPI, OKR, WIG and V2MOM for OD Leader39:52
Explore the history and key concepts of goal setting through OKR, MBO, KPI, WIG, and V2MOM, contrasting flexible quarterly goals with traditional annual approaches, dashboards and leading indicators.
27. Performance Metrics, Dashboards and Results Evaluation36:37
28. Managing Employee Accountability and Ownership24:07
29. One-on-One Meetings for OD Leader and Employees30:02
30. Employee Coaching for Growth and Performance30:00
31. Effective Team Meetings: Strategy Sessions to Daily Stand-Ups25:29
32. Collaborative Problem Solving for change teams26:38
33. Agile and Project Management Fundamentals for OD Leader29:23
Learn agile foundations and project management for organizational development leaders, including the agile manifesto, Scrum roles, sprints, backlogs, and artifacts, plus Kanban boards and product thinking for HR.
34. Kanban Boards and Trello for change teams29:40
Explore kanban boards and Trello for change teams, learn backlog creation, prioritization, sprint planning, decomposition, and estimating with story points, epics, and user stories.
35. Managing Change Within change teams27:24
36. Task Execution and Delivery for High-Performing Teams27:18
37. The OD Leader's Role in Business Growth and Results33:01
38. Organizational Business Models for OD Leader28:15
39. Business Understanding and Responsibility Allocation for OD Leader28:28
40. SWOT and PESTEL Analysis for organizational development25:46
41. Effective Communication for OD Leader and Teams24:04
42. Radical Candor for OD Leader29:14
Learn radical candor as a coaching leadership approach for organizational development, balancing personal care with direct feedback to promote transparency, two-way communication, and meaningful improvement.
43. Managing Conflict Within and Between Teams29:16
44. Business Negotiation Skills for OD Leader29:16
45. Adapting Management Tools for Remote change teams30:38
46. Creating Rules, Policies and Checklists for change teams38:24
Develop and implement rules, policies, and checklists for managing remote and contractor teams, covering time zones, working hours, communication, documentation, and wellbeing.
47. Team Operating Principles for organizational effectiveness18:38
48. Essential Tools for Remote and Distributed change teams26:10

Requirements

Basic understanding of HR or business operations
Interest in solving organizational problems or leading change
Access to a workplace or real case for applying tools during assignments (optional but useful)

Description

Unlock the Power of Organizational Development to Drive Business Transformation

Feeling stuck with broken processes, low engagement, or unclear strategy? Companies today need HR professionals who don’t just support operations — they transform them. This course is your hands-on guide to mastering Organizational Development (OD) and becoming a true business partner.

You’ll go far beyond theory. With over 30 ready-to-use tools, step-by-step models, and homework with feedback, you’ll immediately apply what you learn to real business challenges. You’ll uncover how OD works, how to assess problems, plan impactful interventions, and measure ROI — just like consultants from McKinsey or BCG.

What you’ll learn:

Understand what OD is and how to use it
Sell OD ideas and launch internal projects
Diagnose organizational issues with professional tools
Build and implement action plans at all levels
Master interventions for individuals, teams, and global operations
Evaluate OD success and calculate ROI
Manage change using Kotter’s and Lewin’s models

Course Program:

SECTION 1: Foundations of Organizational Development

• What is OD and why it matters

• Research-Action and PDCA models

• OD process step-by-step

• When and how to use OD in business

SECTION 2: Launching OD Projects

• Selling ideas to leadership

• Aligning with business strategy

• Using project management and systems thinking

SECTION 3: Diagnosing the Organization

• Tools: observations, surveys, interviews

• Building needs assessments

• Presenting feedback to stakeholders

SECTION 4: Planning Change and Action

• Developing cause-effect diagrams

• Intervention planning: individual, team, process, global

SECTION 5: Implementing Change

• Individual tools: coaching, mentoring, 360-degree feedback

• Team tools: team building, brainstorming, process discussions

• Global tools: virtual teams, cross-border cultures

SECTION 6: Measuring Success and Change

• Process and outcome evaluation

• Kirkpatrick Model, Balanced Scorecard

• Calculating ROI

SECTION 7: Change Management

• Kotter’s 8-step model

• Lewin’s change theory

• Managing resistance to change

Don’t miss your chance to become the strategic OD leader every company needs.

Join now and get instant access
Earn a diploma upon completion
Receive personal feedback from Mike Pritula
Join a professional Q&A community
This course contains the use of artificial intelligence. It ensures cutting-edge insights and the latest practices.
This course contains a promotion.

Take the leap. Become the architect of business transformation. Enroll today.

Who this course is for:

HR Generalists and Business Partners who want to become more strategic and solve real business problems
HR Managers and Directors seeking to expand their competencies beyond routine HR tasks
OD Specialists and Consultants who want structured tools and frameworks to improve their practice
Line Managers and Team Leaders aiming to develop stronger teams and processes
Business owners and entrepreneurs interested in optimizing organizational structure and performance
Aspiring HR professionals preparing for more senior or strategic HR roles

Organizational Development: OD for HR & Change Leaders [EN]

What you'll learn

Explore related topics

Course content

Organizational Development Fundamentals for HR and Change Leaders2 lectures • 1hr 21min

OD Diagnosis, Organizational Assessment and Action Planning3 lectures • 1hr 2min

OD Interventions: Individual, Team, Process and Global Change2 lectures • 1hr 12min

Measuring OD Impact and Embedding Change Management2 lectures • 54min

Extra: People Management Skills for Organizational Development Leaders48 lectures • 25hr 33min

BONUS: OD Tools, Change Resources and Career Growth1 lecture • 1min

Requirements

Description

Who this course is for: