
What is organisation
What organisational development can work with
The link with HR
Characteristics of organisational development
What organisational development professionals do
What qualifications are required
How Organizational Development (OD) works
The Research-Action model
The PDCA cycle
Organizational Development Process Model
The history of organisational development
When and how to use OD
How to sell an idea
Arranging a meeting with management
Getting agreement to start work
Applying project management tools
Forming a team
Systems theory OD
Organisational needs assessment
Assessment options - observations, interviews, questionnaires, data
Needs analysis and reporting
Providing feedback
Cause-effect diagram
How to develop an action plan
Options for interventions: Individual, group, process, global
Organisational Interventions
Example of an action plan
Options: coaching, mentoring, training, 360 assessment, job design, responsibility matrix, policy writing, conflict management
Options for teams: dialogue, team building, process discussion, meeting facilitation, brainstorming
Options for processes: TQM or quality management, 6 sigma, process re-engineering, benchmarking
Global level options: working with cultures across borders, working with virtual teams
Why it is important to assess
How to measure progress
Calculating ROI for OD projects
Kirkpatrick model
Balanced Scorecard
Kotter's 8-step model of change
Three-phase model of change
Resistance to change
Unlock the Power of Organizational Development to Drive Business Transformation
Feeling stuck with broken processes, low engagement, or unclear strategy? Companies today need HR professionals who don’t just support operations — they transform them. This course is your hands-on guide to mastering Organizational Development (OD) and becoming a true business partner.
You’ll go far beyond theory. With over 30 ready-to-use tools, step-by-step models, and homework with feedback, you’ll immediately apply what you learn to real business challenges. You’ll uncover how OD works, how to assess problems, plan impactful interventions, and measure ROI — just like consultants from McKinsey or BCG.
What you’ll learn:
Understand what OD is and how to use it
Sell OD ideas and launch internal projects
Diagnose organizational issues with professional tools
Build and implement action plans at all levels
Master interventions for individuals, teams, and global operations
Evaluate OD success and calculate ROI
Manage change using Kotter’s and Lewin’s models
Course Program:
SECTION 1: Foundations of Organizational Development
• What is OD and why it matters
• Research-Action and PDCA models
• OD process step-by-step
• When and how to use OD in business
SECTION 2: Launching OD Projects
• Selling ideas to leadership
• Aligning with business strategy
• Using project management and systems thinking
SECTION 3: Diagnosing the Organization
• Tools: observations, surveys, interviews
• Building needs assessments
• Presenting feedback to stakeholders
SECTION 4: Planning Change and Action
• Developing cause-effect diagrams
• Intervention planning: individual, team, process, global
SECTION 5: Implementing Change
• Individual tools: coaching, mentoring, 360-degree feedback
• Team tools: team building, brainstorming, process discussions
• Global tools: virtual teams, cross-border cultures
SECTION 6: Measuring Success and Change
• Process and outcome evaluation
• Kirkpatrick Model, Balanced Scorecard
• Calculating ROI
SECTION 7: Change Management
• Kotter’s 8-step model
• Lewin’s change theory
• Managing resistance to change
Don’t miss your chance to become the strategic OD leader every company needs.
Join now and get instant access
Earn a diploma upon completion
Receive personal feedback from Mike Pritula
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This course contains the use of artificial intelligence. It ensures cutting-edge insights and the latest practices.
This course contains a promotion.
Take the leap. Become the architect of business transformation. Enroll today.