
Set off on your journey to design and systemize organizational culture by first exploring identity, then organizational identity, and finally the practical, sustainable methods to design and systemize culture.
Explore the three elements of identity—name, visual, and non-visual—and the four functions—identify, attract, convince, and build relationships—shaping personal and organizational identity.
Explore how organizational identity uses name, visual cues (logos, office layouts, uniforms, packaging) and non-visual forces (vision, mission, culture) to identify, attract, and convince customers and build lasting relationships.
Organizational culture is the non-visual element of identity, a collection of values implemented as consistent behaviors by the majority of the organization.
Culture is a collection of values expressed as behaviors, identified through interactions and observations. Founders' values shape organizational culture, and design and systemization reinforce them as the company grows.
Formulate your organizational values into actionable behaviors by applying six criteria—verb in the behavior, hireable, fireable, trainable, rewardable, and measurable—exemplified by fast customer service.
Design a culture blueprint and embed value alignment into recruitment as the main gate, ensuring long-term engagement and sustained performance by preventing misaligned hires from derailing the organization.
Design and systemize your culture by embedding value-based recruitment and measurable behaviors into the appraisal system, with regular biannual evaluations, training, rewards, and ongoing socialization to sustain organizational values.
Design and sustain your organizational culture with a long-term mindset, starting now to build momentum, establish a solid foundation, and prevent invisible dangers as you grow toward higher performance.
Identify your current and next life-purpose phase using research-based patterns, and follow exercises in uncover your unique purpose to live your most unique self.
Anyone who works in any organization knows that organization culture is important because it affects the performance of the organization. According to the Harvard Business Review, ‘Great culture should provide continuous alignment to the vision, purpose, and goals of the organization.’
Culture is not something that you can see, yet it is something that you can feel and experience. Culture contains the answer of "what is" and "why is" of an organization. It is dynamic. It shifts constantly in response to internal and external changes. That’s why so many people find it difficult to build and sustain the culture that they want to experience.
A 2020 report by SHRM, the Society for Human Resource Management in the US, toxic organizational cultures are costing businesses billions. Nearly half of the employees in its survey said they had thought about leaving their current employer due to an issue with company culture. And almost one in five had left a job for precisely that reason within the last five years.
In this course, Designing and Systemizing Organizational Culture, you’ll learn not just how to design the blueprint of your culture, but also how to create a system that can ensure the sustainability of the culture that you want to experience in your organization.
Because when it comes to culture, whether you design it or not, it will exist anyway. So might as well design it.