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Order to Cash (O2C) - Practical guide - 250 Q&A - Roleplay
Role Play
Highest Rated
17,559 students
Order to Cash (O2C) - Practical guide - 250 Q&A - Roleplay
O2C end to end Overview for every business finance team (All Levels). Practice Test - 250+ Ques to Test your knowledge.
Created bySonu Thomas
Last updated 4/2026
English
What you'll learn
- Good overview of the Order to Cash End to end process
- Understand all the key concepts of O2C, Accounts Receivables and the impact it has on operations
- Master the factors which impact Accounts Receivables, DSO and steps to improve the DSO and gain expertise in collections and working capital management.
- Awareness of the lesser known components which can swing the DSO.
- Acquire a fair idea of the roles and responsibilities in each of the teams.
- Become proficient in accounting journal entries
- Learn the importance of Credit risk assessment, Factoring and Escheatment process.
- You will be considered as a subject matter expert and become a valuable resource in Order to Cash team for any organization
- BONUS - A downloadable PDF comprising of Accounting Journal Entries - A simple compilation
Explore related topics
Course content
14 sections • 72 lectures • 3h 38m total length
Requirements
- This course is designed in a simple layman language and anyone who doesn't have prior knowledge also can understand the basic concepts
Description
Subtitles and captions are available in multiple languages based on student requests—so you can learn in the way that suits you best.
Become an Expert in Order to Cash (O2C)
Recently Updated with Powerful Additions
ROLE PLAY added after Lecture 48,53 and 68
NEW Section – O2C Journal Entries
14 accounting journal entries explained with real-life scenarios to help you apply concepts with confidence.Practical Learning Resources
Includes DSO improvement strategies and key components of a customer invoice.Exclusive Downloadables (Lecture 48)
DSO Computation Worksheet and IDEAL DSO Worksheet
<<< Don’t Miss It >>>Practice Tests to Strengthen Your Knowledge
193 questions in O2C Practice Test 2
68 questions in O2C Practice Test 1
Step into the World of Order to Cash
This course is designed with a clear goal—to help you truly understand and apply O2C concepts, not just learn theory.
DSO Made Simple (and Actionable)
Understand factors impacting DSO
Learn why DSO fluctuates
Discover how you can directly influence working capital
“The best course to understand the dynamics of AR and DSO”
“Process → Levers → Collections → Working Capital → DSO”
Structured for Deep Learning (Not Just Surface Knowledge)
High-level O2C process divided into 6 major groups
Each group broken into 3 subgroups
Detailed deep dive into every activity with practical examples and explanations
What You Will Master
Order Management – How a prospect becomes a customer
Order Fulfillment – Delivery and post-fulfillment processes
Invoicing – Invoice generation and circulation
Revenue Accounting – Including deferred and unbilled revenue
Discounts – Types and real-world application
Accounts Receivable –
Collection strategies, dunning process, payment accounting, cash application, credit handling, BRS, DSO drivers, allowance for doubtful debts, and moreReporting & Insights – Revenue and receivables analysis with visual dashboards
Special Topics – Customer profiling, credit rating, DSO swings, escheatment, factoring, etc.
Interview Preparation – Key O2C-focused questions
End-to-End Journal Entries – Especially useful for aspiring SAP professionals
Why This Course Stands Out
Focuses on real business impact, not just concepts
Helps you improve Accounts Receivable and DSO performance
Designed in simple, easy-to-understand language
No prior knowledge required
Who Is This For?
Beginners starting their finance journey
Professionals working in O2C, AR, or finance roles
Mid-level and senior professionals looking to strengthen fundamentals
Teams looking for effective induction training programs
If you want to understand O2C deeply, improve your performance at work, and build real confidence in Accounts Receivable and DSO—this course is for you.
Who this course is for:
- All Finance professionals who want to make a career in Order to Cash (O2C) Process
- All Finance professionals who want to effectively manage Accounts receivables, Collections, DSO etc
- All Finance professionals who want to learn the tricks of improving collections and reducing DSO
- This course is relevant for all stages of your career - beginner, mid-level or senior levels.