Operations Management: Operations Scheduling
What you'll learn
- Identify the main objectives of scheduling.
- Identify the key areas with which each level of scheduling is concerned.
- Identify the main challenges of scheduling of staff in a service environment.
- Calculate the minimum number of employees needed daily and weekly in a given service related scenario
- Match approaches to loading work centers with their characteristics.
- Sequence jobs using a variety of sequencing rules.
Requirements
- This course has no special requirements or prerequisites
Description
The course on Operations Scheduling is part of the Operations Management Training Program which includes a number of eight sections also presented as individual courses for your convenience.
Whether we realize it or not, we all conduct our everyday activities according to a schedule. Whether this schedule is formal or informal, highly organized or very casual, it's a schedule none the less. This course is concerned with operations schedules, which are by necessity always formal and organized.
Operations scheduling is an integral part of operations management, as it assigns tasks to an organization's available resources, which can include facilities, personnel, machinery, and equipment. It also establishes the order for performing these tasks to meet production priorities and targets.
Operations scheduling applies to a medium to short-term time frame and deals with tactical issues. It takes place once the long term strategic tasks such as demand forecasting and capacity planning have been completed. This course presents an overview of scheduling and explains the specific characteristics and challenges of scheduling in service-based organizations.
The two major components of scheduling – loading and sequencing – will also be explained. Loading designates how jobs are assigned to resources, and sequencing provides the order in which they are carried out.
That’s it! Now go ahead and push that “Take this course” button, and see you on the inside!
Who this course is for:
- Anyone working in operations management or another functional area, who is looking to gain a working understanding of the operations functions in a service or manufacturing organization
Course content
- Preview02:04
- Preview06:45
- Preview03:25
- 01:52Operations Planning and Scheduling
- 00:08The Levels of Planning
- 07:13Scheduling in Operations Management
- 11:22Levels of Planning and Scheduling
- 04:59Operations Planning and Scheduling
- 01:50Scheduling of Staffing in a Service Environment
- 00:55Work Schedule Formulas
- 13:19Challenges in Employee Scheduling
- 13:55Scheduling Work Shifts
- 00:13Scheduling Criteria and Methods
- 03:45Scheduling Staff in a Service Environment
- 01:47Loading and Sequencing
- 00:00Shortest Processing Time Schedule
- 06:57Loading Work Centers
- 04:02Loading and Sequencing
- 00:12Job Sequences
- 19:44Sequencing rules
- 00:08Critical Ratio
- 00:13Sequencing Jobs
- 00:13Job Processing and Due Dates
- 00:08Critical Ratio Calculations
- 00:36Course Project (optional)
- 01:46Operations Scheduling
- 13 questionsOperations Scheduling
- 00:05Bonus Lecture
Instructor
![Sorin Dumitrascu](data:image/svg+xml,%3Csvg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 64 64"%3E%3C/svg%3E){kind=avatar}
- 4.2 Instructor Rating
- 20,448 Reviews
- 228,049 Students
- 114 Courses
Before Udemy, Sorin developed and delivered courses on management, project management, computer literacy, human resources, career development, soft skills for employees and even corrections incidents management.
Currently working as a consultant and program manager, he is a certified trainer and project manager, holding a master degree in International Relations and Policy Making and a bachelor degree in Law and Public Administration.
Sorin coordinated during the last 10 years projects in the areas of rule of law, regional development and human resources.
He has more than 10 years of middle/senior managerial experience within the civil service (justice, corrections, internal affairs, training), private sector (project management, consultancy, training) and NGO (industrial relations, rural development).
Sorin is also a certified International Computer Driving License (ICDL) tester and trainer for the United Nations Peacekeeping Missions, certified Human Resource Professional and a Public Manager (professional degree).