
Explore how operations model value by transforming inputs into outputs through a process mindset across manufacturing, shipping, health care, call centers, and service.
Quantify production, throughput, capacity, and inventory; learn to calculate these metrics, distinguish throughput from capacity, and apply inventory turns to manage raw materials, work in progress, and finished goods.
Learn how cycle time, wait time, and lead time interrelate in operations, using both theoretical calculations and real-world examples from manufacturing and health care to optimize process flow.
Explore descriptive statistics in Excel, including mean, median, mode, and standard deviation, and learn to compute weighted averages with sumproduct.
The Excel files found in this Lecture video are used throughout the lectures in this Module on Capacity Modelling.
The "Empty" capacity model file allows you to follow allow with the lecture. The other file is the final output after all of the lecture videos.
Each tab in this document covers a different type of capacity model.
In the normal capacity model, account for cycle-time losses from size changes, material changes, downtime, and assignment, compute real capacity, and assess demand against 95% capacity.
Learn textile capacity by computing a weighted average speed from fabric weight (gsm) and product mix to derive average time per shirt and cycle time.
Learn the mixing problem, a linear optimization in gasoline blends using additives a, b, and c. Define variables, constraints, and a profit objective, then maximize profit with simplex lp.
Compare deterministic and stochastic models to understand uncertainty, and learn how statistics and probability provide tools to quantify confidence, plan for extremes, and diagnose complex systems.
Explore probability and statistics, from descriptive to inferential, using sampling, margin of error, and tests like linear regression, t-tests, and ANOVA in operations modeling.
Explore the normal distribution and central limit theorem, examining symmetry, bell curve shape, mean, median, and mode equality, and using the data analysis tool pack to analyze skewness.
Explore the uniform and exponential distributions, highlighting equal probability and short vs long-tailed behavior, and apply them to operations modeling, including wait times, downtime, and simulations.
Explore a nine-tab statistics reference card that lets you adjust mu and standard deviation and compare distributions such as gamma and exponential.
Learn to formulate null and alternative hypotheses and decide to reject or fail to reject using data, illustrated by heart rate differences between horror and family movies and normal distribution.
Examine how to perform one-way and two-way ANOVA in Excel to compare multiple groups, assess whether differences exist, and interpret interaction effects.
Explore the simple regression test to determine if two continuous variables have a linear relationship. Interpret the regression output, r-squared, and p-values, and distinguish it from correlation and causality.
Explore a hands-on capability analysis in Excel, using length and width data to compare production against specification limits, compute yield, defects per million, and CPK.
Learn how process control charts relate to capability analyses, using real-time data, upper and lower control limits, and detection of special versus common cause variation to improve quality.
Learn to apply process control charting to binary pass/fail data by tracking proportions within subgroups, building p-charts, and adjusting control limits using Poisson-based reasoning.
Explore a Monte Carlo simulation in Excel by modeling a manufacturing process with 10,000 trials, using normal and gamma processes, and interpreting results to plan staffing.
Use Monte Carlo simulations to optimize movie theater concessions inventory, forecasting weekday and weekend demand, cup sizes, and kernels, and assess costs with a projected histogram.
Explore simulating with historic data in Excel, replacing distributions with real records. Use randbetween and vlookup to sample production, machines down, and downtime from historical data.
Do you think you need to learn a new software program to model your business operations through data analysis, optimization, simulations and statistics? You Don't! Everything you need to get started in the world of Operations Modelling is already on your computer in the wonderful application called Excel.
This Course is designed to take students through the fundamentals of operations modelling and management. Starting with foundational topics and vocabulary, we build a robust understanding of what operations are and why they matter to businesses. Then, we focus deeply on several quantitative tools and techniques to help us better understand, manage, forecast and predict how our operations will perform and can be improved.
This course is taught entirely in MS Excel which makes it widely accessible to a number of interested participants without the need to purchase, download, or learn a new program or programming language. In addition to learning key concepts in the world of operations management, quality management, data analysis and operations modelling, you will also increase your proficiency in one of the world's most popular and essential programs in business.
Techniques and tools covered:
Capacity Modelling
Descriptive Statistics
Inferential Statistics
Data Distributions
Regression Analysis
ANOVA
Monte Carlo Simulations
Process Capability
Control Charting
Linear Programming and Optimization
And MUCH MORE!
Please message me if you have any questions!