Operations Management: Operations and the Organization
What you'll learn
- Match key functional areas of operations with the type of decisions they are typically involved in.
- Identify key differences between service and manufacturing organizations.
- Match each phase of the process used to formulate organizational strategy with actions typically performed at that phase.
- Identify categorize different types of transformation characteristics of manufacturing and service operations strategies.
Requirements
- This course has no special requirements or prerequisites
Description
The course on Operations Management and the Organization is part of the Operations Management Training Program which includes a number of eight sections also presented as individual courses for your convenience.
The course addresses the basics of operations management in both manufacturing and service organizations. You will learn
about the distinction between manufacturing and service operations and about how they may be combined in modern organizations.
what operations management is and the eight functional areas it covers.
about the concept of organizational strategy, the four-phase process for formulating this strategy, and how the strategy should be aligned with operations strategy in manufacturing and services contexts, and
about the transformational model for understanding operations and about four kinds of transformation that businesses engage in.
This course will provide you with important foundational knowledge of operations management. This can help you better understand how achieving excellence in operations management can give your organization a competitive advantage.
That’s it! Now go ahead and push that “Take this course” button, and see you on the inside!
Who this course is for:
- Anyone working in operations management or another functional area, who is looking to gain a working understanding of the operations functions in a service or manufacturing organization
Course content
- Preview02:44
- Preview06:45
- Preview03:25
- 01:18The Key Functions of Operations Management
- 00:01Key Areas of Decision-making in Operations Management
- 06:07What operations management means
- 12:45Eight functions of operations management
- 03:48Operations Management Key Functions
- 01:21Operations in Service and Manufacturing Organizations
- 05:50Manufacturing and services contrasted
- 05:21Overlapping services and manufacturing
- 03:29Operations in Service and Manufacturing Organizations
- 01:45Organizational and Operations Strategy
- 00:01The Four-phase Process of Formulating Strategy
- 03:54Organizational strategy
- 11:32Formulating strategy
- 07:19Manufacturing operations strategies
- 07:59Services operations strategies
- 06:37Organizational and Operations Strategy
- 01:20The Transformation Model
- 07:42The transformation model
- 04:26Four kinds of transformations
- 00:06Identifying Business Transformations
- 03:38The Transformation Model
- 01:43Operations Management and the Organization
- 00:36Course project (optional)
- 18 questionsOperations Management and the Organization
- 00:05Bonus Lecture
Instructor
![Sorin Dumitrascu](data:image/svg+xml,%3Csvg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 64 64"%3E%3C/svg%3E){kind=avatar}
- 4.1 Instructor Rating
- 26,696 Reviews
- 273,629 Students
- 138 Courses
Before Udemy, Sorin developed and delivered courses on management, project management, computer literacy, human resources, career development, soft skills for employees and even corrections incidents management.
Currently working as a consultant and program manager, he is a certified trainer and project manager, holding a master degree in International Relations and Policy Making and a bachelor degree in Law and Public Administration.
Sorin coordinated during the last 12 years projects in the areas of rule of law, regional development and human resources.
He has more than 12 years of middle/senior managerial experience within the civil service (justice, corrections, internal affairs, training), private sector (project management, consultancy, training) and NGO (industrial relations, rural development).
Sorin is also a certified International Computer Driving License (ICDL) tester and trainer for the United Nations Peacekeeping Missions, certified Human Resource Professional and a Public Manager (professional degree).