
Course Instructor's introduction. Instructor is a senior Compliance and Risk Management professional with more than 15 years of work experience with different MNCs and Financial Institutions. Instructor possess in-depth knowledge about Risk Management including Operational Risk Management ORM, Market Risk Management MRM, Credit Risk Management and overall ERM.
Identify who should attend this course on operational risk management within enterprise risk management, including credit, liquidity, compliance, information security risk managers, internal auditors, and operations managers.
Explain risk as the possibility that an action or event could lead to adverse impacts, highlighting outcome, action, and adverse impact, with a running on the road example showing injury.
Explore internal and external frauds, unethical practices, and system and people failures that drive operational losses, including insider trading, cyberattacks, and asset damage.
Analyze one-year operational risk loss event statistics, including internal and external fraud, terrorist financing, system failures, cyber attacks, and senior management resignations, and classify events as medium to high risk.
Identify and explain the five categories of operational risk in financial institutions—people, system, process, legal, and event risks—and how each category can lead to operational disturbances and losses.
5 key Operational Risk Loss Event Types will be discussed with different examples for each Operatinal Loss Event Type.
Compute the operational loss exposure by summing three events reported by the chief risk officer—assets stolen ($100), employee fraud ($4,000), and misuse of resources ($800)—totaling $4,900 for the period.
Identify and apply the right processes and operating controls, including segregation of duties, to prevent avoidable losses such as asset concealment, theft, unauthorized system access, system failures, and resource wastages.
Understand how decentralized purchase requisitions without senior management approval lead to avoidable losses and misuse of funds, and how a centralized purchase approval mechanism prevents unnecessary purchases.
Map operational loss events to five risk categories—people, system, process, legal, and event risk—to drive immediate controls, from retaining critical staff to strengthening AML compliance and disaster recovery.
Analyze a biscuit manufacturer's operational risk case study, quantifying direct losses from fraud, theft, downtime, cyberattacks, and unnecessary purchases, plus indirect losses like revenue loss and reputational impact, totaling $505,000.
Analyze a banking case of operational risk and employee fraud driven by weak purchase requisitions in the administration department, triggering excess purchases, misused resources, and liquidity and cash losses.
The use of Artificial Intelligence (AI) technology helps in performing Operational Risk Assessment and identification of Loss Events. AI deeply analyzes a large number or vast amount of data and financial transactions in real-time, to uncover hidden patterns and transaction trends. AI tool uses data from different sources, such as systems, accounts, reports, files, etc.
In this case study, you will learn how AI may be used by the Operational Risk Manager of a Digital Bank, to assess operational risks and identify loss events/breaches in the anti-money laundering (AML) process of a digital bank.
Risk is inherent in every process and system that a company use, Due to the complexity of business operations, advancement of technology, increased customer expectations, and complex regulatory requirements the identification and management of operational risks have become a challenge for companies and organizations.
On an overall basis, due to the weak operational risk management practices, the institutions lose millions of dollars each year.
Operational Risks are the most significant risks that companies and institutions are exposed to. Most of the business failures that occurred in the past are due to mismanagement of Operational Risks, Events, and Losses. Companies and institutions are, therefore, focused on managing their respective operational risks and this is now a regulatory requirement as well for banks, financial insinuations, and corporate organizations.
WHY OPERATIONAL RISK MANAGEMENT IS IMPORTANT?
Operational Risk Management ORM is relevant for almost all of the companies and organizations such as banks, insurance companies, brokerage houses, investment companies, FMCGs, Pharmaceuticals, Leasing Companies, Heath Sector Companies, Service Industries, etc. These organizations spend millions of dollars on a yearly basis, to identify and manage their operational risks, to remain competitive and operational in the industry. Operational Risk Management is linked with Enterprise Risk Management ERM, therefore, all big consultancy firms in the world provide operational risk advisory services, to companies. Operational risk consultants charge, millions of dollars as consultancy fees, from these companies.
WHAT WILL YOU LEARN?
This course is divided into two Modules:
In this course, you will learn about core areas of Operational Risk Management ORM such as:
Module 1: OPERATIONAL RISKS, EVENTS, LOSSES, EXPOSURES, EXAMPLE ETC.
- Risk and adverse impact concepts,
- Operational risks, components, and examples,
- Categories of operational risk,
- Operational loss events, types, and examples,
- Operational loss exposures,
- Avoidable operational losses
- Operational loss exposure avoidance by companies
- Operational risk management ORM
Module 2: 7 DIFFERENT CASE STUDIES RELATED TO OPERATIONAL RISK
- Case Study 1: A Biscuit Manufacturing Company - Operational Loss Exposures and Losses
- Case Study 2: Hijack of Bank's Core Application System and Operational Losses
- Case Study 3: Luxurious Car Manufacturing Company and Operational Losses
- Case Study 4: Bank's Regulatory Requirements (Regulatory Risks) and Operational Losses
- Case Study 5: Risk Appetite Level - A Technology Company
- Case Study 6: Internal Fraud in a Bank and Operational Losses
- Case Study 7 - Use of Artificial Intelligence (AI) by the ORM team, to Perform Operational Risk Assessment
In this course, you will also learn special risk management terminologies used in ORM.
BENEFITS OF ATTENDING THIS COURSE:
By attending this course you will:
- be able to understand, how companies face Operational Risks and Calculate their exposures Assessment and Management
- be able to talk confidently with risk management professionals and consultants regarding Operational risks and related domains
- be able to work in consultancy firms or organizations in their risk management departments, especially ORM departments
- get a certificate of completion of this course
- be able to perform research and analysis on operational risks and management cases
- be able to pursue a career progression in operational risk management.
WHO SHOULD ATTEND THIS COURSE?
This course should be attended by:
Risk management professionals
Operational risk heads or managers
Compliance professionals
IS Security professionals
Bankers
Risk Advisors and consulting firms
Branch managers / Operation managers
Internal auditors
Internal controls professionals
CFA / FRM / CA / ACCA / CAMS or Finance students and
Others who want to learn risk management and its components