The 2026 Operational Risk Management I

Name: The 2026 Operational Risk Management I
Rating: 4.0 (120 reviews)

Learn the world-class fundamental notions about managing operational risks in any organization

Created byThanh Nguyen CIA, ACCA, LLB,JD

Last updated 10/2025

English

What you'll learn

Understand clearly about the steps in managing operational risk using the Risk Cycle
Identify the causes of operational risk in a typical company, the importance of operational risk management in ensuring the company is operating smoothly
Understand the fundamental and modern ORM tools in elite organizations like : CRSA, KRI, CIM, NPAP, LED
Name the 3 Lines of Defense and Board Risk Committee in the Governance Structure within the Operational Risk Management Framework
Describe the roles and responsibilities of: Operational Risk Officer and Operational Risk Management Team/Department/Division
Understand the available Operational Risk Management Tools for managing operational risks in typical organization
Understand about the risk event escalation process

Course content

4 sections • 29 lectures • 3h 45m total length

Welcome and Introduction to the course1:25
Tom introduces four-model course on operational risk management, outlining what operational risk is, why it matters, governance structures, and risk cycle with loss event data base and key risk indicators.
Introduction to module 11:53
Define what operational risk is and why it matters, illustrated by a real-world incident, and identify its costs and seven categories in organizations to underscore the importance of risk management.
What is risk and what is operational risk3:38
Define risk as the possibility of loss or harm in business activity and define operational risk as losses from failures in people, processes, systems, or external events.
Nick Leeson case study2:43
Explore the Nick Leeson case and Barings Bank collapse driven by unauthorized trading and control failures, highlighting lack of segregation of duties, forged documents, and oversight gaps in operational risks.
Lessons learned from Nick Leeson case2:46
From the Nick Leeson case and Barings Bank's 1999 collapse, learn how front and back office segregation, senior management enforcement, adequate capital, and a control environment prevent operational risk losses.
The 7 categories of operational risk4:41
Explore the seven categories of operational risk in business, including internal and external fraud, employment practices and workplace safety, and clients, products and business practices, plus process management.
Introducing my new course "Risk library in business world"1:16
Introduce a risk library in the business world to align research with compliance programs and provide a repository of risk type definitions for identification and emerging risk awareness.
Summary Module 10:52
Summarizes four course trade operational risks—people, process, system and technology—and seven external event risk categories, including internal and external fraud, safety, asset damage, and production process management.
What is NOT the cause of operational risk?
Do you know what is NOT one of the seven categories of operational risk ?

The importance of operational risk management4:04
Understand why effective operational risk management prevents financial loss and protects reputation through regulatory compliance. It also reduces insurance costs and strengthens stakeholder confidence.
Summary Module 20:42
Explore how operational risk management prevents financial losses, protects a company's reputation and brand, ensures regulatory compliance, addresses insurance, maintains stakeholder confidence, and minimizes the unknown around control failures.
What is not the benefit of operational risk management?

Introduction to Module 32:39
Explore the governance structure of the operational risk management framework through a bank incident, and learn to report, escalate, and understand the responsibilities within the three lines of defense.
The three lines of defense model4:32
Learn how the three lines of defense model clarifies roles across staff, risk management, compliance, and internal audit to strengthen risk control and board oversight.
Board Risk Committee2:14
The board risk committee formulates the risk management vision, sets the risk appetite, and oversees the three lines of defense to align management and board direction.
Roles and Responsibilities of Operational Risk Officers1:27
Define the operational risk officer's role in the first line of defense, coordinating with risk management and compliance. Document policies, implement initiatives, escalate events, and monitor key indicators.
Risk event escalation process3:17
Learn the four-step risk event escalation process—identification, records, investigation, and action—guided by the operational risk officer and department heads, with root cause analysis reports for critical events and ongoing monitoring.
Summary Module 31:33
Outline model three of operational risk management. Identify the three lines of defense: staff, operational risk management department and compliance, and internal audit, plus the committee's risk management strategy.
What are NOT the components of governance structure in ORM ?
Operational risk management responsibilities
Which is NOT the main roles and responsibilities of Operational Risk Officers?

Introduction to Module 40:32
Explore the final module of operational risk management, describe your steps in managing operational risks, and use available operational risk management tools for organizations.
Principles for effective management of operational risk54:21
Boards establish a strong operational risk culture and governance. They integrate a comprehensive framework and apply the three lines of defense to identify and mitigate risks.
Operational Risk Management Process12:58
Explore the seven-step operational risk management process, from establishing context and risk identification to risk analysis, evaluation, treatment, communication and consultation, and monitoring and review.
Overview of Operational Risk Management Framework5:55
Understand an operational risk management framework built on governance, risk appetite, risk categorization, and culture, with toolkits for loss events, RCA, scenario analysis, key indicators, and new product approval processes.
Operational Risk Governance38:22
Explore how organizational risk governance structures, policies, and committees align operational risk with appetite and objectives, detailing roles from the board to risk owners and the three lines of defense.
Operational risk appetite24:08
Define and implement operational risk appetite and tolerance to balance prevention costs with potential losses, and communicate, monitor, and report thresholds across governance roles.
Risk categorization20:22
Explore operational risk categorization to identify exposures across people, processes, and systems; align with external frameworks, customize categories, and ensure consistency for effective identification, measurement, and monitoring.
Risk cycle and Operational Risk Management Tools10:32
Navigate the risk cycle of identify, assess, control, monitor, and report to manage operational risk, and apply tools like CIA, SIM, KRIV, and PAPPE for effective risk governance.
Know your role3:02
Identify unknown problems, stay alert, and speak up to address operational risks; integrate operational risk management into daily tasks and team meetings to close control gaps. Ask when unsure.
Summary Module 41:29
Highlights the five operational risk management components—risk control assessment, monitoring and reporting, loss event database, key indicators, and PSAP—and stresses acting on risks and fostering a risk-aware culture.
How to manage risks (Optional)0:41
Learn how to manage risks in operational settings, with optional guidance tied to the 2025 operational risk management course.
Top 10 Operational risks11:25
Identify the top ten operational risks of 2021, including IT disruption, data compromise, ransomware, third-party risk, conduct risk, regulatory risk, organizational changes, geopolitical risk, and employee well-being.
Where do we go from here (Optional)2:02
Explore why operational risk management matters today and preview the five main operational risk management, plus upcoming courses on risk tools, business continuity management, and risk appetite.
How do we manage operational risk in typical organization?
What is the order of risk cycle ?
What is the exact tools that this definition implies
Final Assessment

Requirements

None, I will teach you all the concepts from scratch, some Basic Knowledge of Risks, Businesses and Finance are helpful but not require to pass this course

Description

Operational Risks are the most significant risks and most damaging risks that companies and institutions are exposed to. Most of the business failures that occurred in the past (Which you will learn about 1 specific case in the United Kingdom) are due to failure in managing Operational Risks and lack of proper governance structure for managing this type of risk. In the 21st Century, with increasingly fierce competition from competitors within the industries, companies,and institutions are focusing on managing their respective operational risks rigorously and competent regulators are tightening their regulatory requirements for banks, financial institutions,and corporate organizations around the world.

Operational Risk Management is one of the most prominent components that linked with Enterprise-Wide Risk Management ERM, therefore, all big consulting firms in the world like Mckinsey, BCG, Bain, PwC consulting, KPMG consulting, Deloitte consulting, EY consulting are providing operational risk advisory services to companies.

In this course, you will learn about the 7 categories of operational risks, why operational risk management is important, what is risk cycle and you will also learn about current operational risk management tools that are being used in the most elite organizations around the world.

BY ATTENDING THIS COURSE, you would:

- be able to understand the governance structure in managing operational risks, how companies are facing Operational Risks on daily basis via risk event escalation process

- be able to communicate confidently with risk management professionals and consultants regarding Operational risks and related domains

- be able to perform research and analysis on operational risks and management cases

- be able to get the first steps in pursuing a career in operational risk management.

- get a certificate of completion of this course

Who this course is for:

Risk Management Professionals
Compliance Risk Professionals
IT Managers or Cybersecurity Managers
Internal Auditors and Internal Controls Professionals
Risk Management Students, Business and Finance Students, Banking Students, bankers
Other learners who want to learn about basic concepts of Operational Risks Management and its components

The 2026 Operational Risk Management I

What you'll learn

Explore related topics

Course content

Introduction to operational risk8 lectures • 19min

Module 2 : The importance of operational risk management2 lectures • 5min

Module 3 : Governance structure in Managing Operation Risk6 lectures • 16min

Module 4: Risk cycle and Operational Risk Management Tools13 lectures • 3hr 6min

Requirements

Description

Who this course is for: